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Surmeli Istanbul Hotel

5.0 star property
Luxury hotel with a sauna connected to the convention center in Istanbul

Choose dates to view prices

Photo gallery for Surmeli Istanbul Hotel

Front of property - evening/night
Bar (on property)
Interior detail
Terrace/patio
Sauna

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Room service
  • Breakfast available
  • Housekeeping
The current price is SAR 335
SAR 376 total
includes taxes & fees
22 Mar - 23 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Grand Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Grand Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Private bathroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Murphy Bed and 1 Large Twin Murphy Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
Shower/tub combination
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

40-inch LCD TV with satellite channels, TV

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite | In-room safe, desk, laptop workspace, blackout drapes

Presidential Suite

Highlights

Separate sitting area
Soundproofed
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 70 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

In-room safe, desk, laptop workspace, blackout drapes

Family Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
  • City view
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Superior Double or Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
Shower/tub combination
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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SAR 402 total
includes taxes & fees
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About the neighborhood

Map
Prof. Dr. Bulent Tarcan Sokak No:3, Gayrettepe, Istanbul, Istanbul, 34349

What's nearby

  • Istanbul Cevahir Shopping and Entertainment Centre - 12 min walk - 1.1 km
  • Trump Towers Istanbul - 14 min walk - 1.2 km
  • Bosphorus Bridge - 3 min drive - 3.3 km
  • Taksim Square - 6 min drive - 6.3 km
  • Dolmabahçe Palace - 7 min drive - 6.7 km

Getting around

  • Mecidiyekoy Station - 10 min walk
  • Gayrettepe Station - 12 min walk
  • Istanbul Airport (IST) - 40 min drive

Restaurants

  • ‪Sita Balık Evi Gayrettepe - ‬2 min walk
  • ‪Akl-ı Selim Ocakbaşı - ‬2 min walk
  • ‪Nadire Abla’Nın Yeri - ‬1 min walk
  • ‪Trattoria Serenzo - ‬2 min walk
  • ‪Büfe Energy - ‬3 min walk

About this property

Surmeli Istanbul Hotel

Luxury hotel near Istanbul Cevahir Shopping and Entertainment Centre
Consider a stay at Surmeli Istanbul Hotel and take advantage of a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Ruga Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
You'll also enjoy perks such as:
  • A children's pool
  • Limo/town car service, local cuisine breakfast (surcharge), and valet parking (surcharge)
  • A front-desk safe, a computer station, and a 24-hour front desk
  • Luggage storage, a ballroom, and a banquet hall
Room features
All 201 rooms offer comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 40-inch LCD TVs with satellite channels
  • Daily housekeeping, desks, and desk chairs

Languages

English, Turkish

Similar properties

Exterior

Divan Istanbul City

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 1,003 reviews
The price is SAR 346
SAR 388 total
includes taxes & fees
22 Mar - 23 Mar
Divan Istanbul City

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (EUR 10 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Local cuisine breakfast available for a fee daily 7 AM–10 AM: EUR 18 for adults and EUR 18 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Ruga Restaurant

Things to do

  • Children's pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Thin carpet in room
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LCD TV
  • Satellite channels

More

  • Desk
  • Desk chair
  • Free newspapers
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Airport shuttle fee: EUR 70 per vehicle (one way)
  • Covered valet parking fee: EUR 10 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1954

Property is also known as

Hotel Surmeli
Hotel Surmeli Istanbul
Istanbul Hotel Surmeli
Istanbul Surmeli
Istanbul Surmeli Hotel
Surmeli
Surmeli Hotel
Surmeli Hotel Istanbul
Surmeli Istanbul
Surmeli Istanbul Hotel
Surmeli Istanbul Hotel Istanbul
Surmeli Istanbul Hotel Hotel
Surmeli Istanbul Hotel Istanbul
Surmeli Istanbul Hotel Hotel Istanbul

Frequently asked questions

Does Surmeli Istanbul Hotel have a pool?

Yes, this property has a children's pool.

Is Surmeli Istanbul Hotel pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Surmeli Istanbul Hotel?

Valet parking is available for EUR 10 per day.

What time is check-in at Surmeli Istanbul Hotel?

Check-in start time: 2 PM; Check-in end time: noon.

What time is check-out at Surmeli Istanbul Hotel?

Check-out is at noon.

Does Surmeli Istanbul Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 70 per vehicle applies.

Where is Surmeli Istanbul Hotel located?

Located in Şişli, this luxury hotel is within a 15-minute walk of Mecidiyekoy Square and Istanbul Cevahir Shopping and Entertainment Centre. Bosphorus and Taksim Square are also within 3 mi (5 km). Mecidiyekoy Station is 10 minutes by foot and Gayrettepe Station is 12 minutes.

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Surmeli Istanbul Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 125 out of 625 reviews
Rating 8 - Good. 168 out of 625 reviews
Rating 6 - Okay. 128 out of 625 reviews
Rating 4 - Poor. 82 out of 625 reviews
Rating 2 - Terrible. 122 out of 625 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

SHAHNAZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful, the rooms, pools, lobby and dining room was very clean and tidy, staff smiling and welcoming all the times. Over all had best stay at Istanbul.
Stayed 2 nights in Jul 2024

8/10 Good

Yusuf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
After the improvements are finished, the hotel will go back to its glory days. Enjoy a comfortable place at fairly reasonable prices.
Stayed 3 nights in Nov 2024

10/10 Excellent

SHAHNAZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed up to 6 night, the room, pool and in general all hotel very clean. The staff very polite, friendly and helpful. I didn’t feel I am at the hotel, feels like in home. It was nice stay in Istanbul.
Stayed 4 nights in Jul 2024

4/10 Poor

Mohamed a

Liked: Property conditions & facilities
Disliked: Amenities
This ok
Stayed 4 nights in Nov 2024

10/10 Excellent

Ayman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk help is very good they are doing good job
Stayed 2 nights in Aug 2022

10/10 Excellent

Shwana

Liked: Cleanliness, staff & service, property conditions & facilities
Was too far from everything
Stayed 5 nights in Jun 2024

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was pleasant enough but quite dated. The decor is beige and again dated springs to mind, room facilities are basic there are no usb ports, no plug for the bath, no iron and ironing board in the room, it lacks finishing touches. The spa was closed but this was not made clear prior to booking. On the positive side staff servicing the room were very pleasant and considerate and the room cleanliness was of a high standard.
Stayed 4 nights in Sep 2024

6/10 Okay

Aisha

Your Three Star hotel with 1 star breakfast buffet
This is a budget three star hotel at best. The breakfast honestly is dismal...I think we paid 15 euros each but such few options. I would be interested to hear what others make of their breakfast buffet. The worse i have experienced in any hotel i have stayed.
Stayed 5 nights in Aug 2022

2/10 Terrible

Pjerind

Disliked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

6/10 Okay

Bülent

Vi tackar så mycket till Suleyman, som jobbar på nätterna för hans vänlighet och trevlighet
Stayed 4 nights in Nov 2024

6/10 Okay

Teo

Stayed 1 night in Nov 2024

4/10 Poor

yahya cagatay

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nihat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Başta kötü yorumlardan etkilenip iptal etmeyi planlamıştım ancak otele gittiğimde iyi bir ambiyans ile karşılaştım, anladığım kadarıyla otel eski bir otel ancak yenilenmiş gibi görünüyor fakat duvarlar çok ses geçiriyor, yan odada konaklayan ailenin telefonunun klavye sesini dahi duyabiliyordum ve diğer odada sürekli ağlayan bir çocuk vardı, saatlerce ağladı. Duvarların ses geçirgenliği dışında kötü bir deneyim yaşadığımı söyleyemem.
Stayed 1 night in Nov 2024

8/10 Good

Betül

Disliked: Cleanliness, staff & service, room comfort
Kahvaltı
Biz 2016 da eşimle gene aynı otelde konaklama yapmıştık bayıldık gerçekten kahvaltı menüsü geniş harıka idi ama bu sefer deneyimde çok kötüydü 5 yıldız değil 2 yıldız otel kahvaltısı gıbı
Stayed 2 nights in Nov 2024

4/10 Poor

omer

Disliked: Staff & service, property conditions & facilities, room comfort
5 yıldızla alakası yok
Otelin 5 yıldız ile ilgisi yok , en fazla 4 olabilir , otel hem eski hem de bakımsız , aşağıda kahve içtik ,odaya yazdırmak yok , oda da mini bar boştu. nasıl 5 yıldız anlamak zor gerçekten
Stayed 2 nights in Nov 2024

8/10 Good

Sener

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Personel ilgili, otel temiz fakat eski..
Artilar: İlgili personel, guzel konum Eksiler: Eski otel eski, ucretli otopark (200tl)
Stayed 1 night in Nov 2024

2/10 Terrible

Hasan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otopark ücreti aldılar çok kötüydü hiçbir otelde rastlamadım çalışanlar çok kötü davrandı genel itibarıyla hiç memnun kalmadık
Stayed 2 nights in Oct 2024

2/10 Terrible

ahmet

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Sürmeli artık sürmenaj olmuş
Oda içindeki tv çalışmıyordu. Belirtmemize rağmen teknik ekip gönderilmedi. Sıcak su problemi de vardı.
Stayed 1 night in Oct 2024

8/10 Good

Wahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

ASLI

Liked: Staff & service, property conditions & facilities
Sigara içilmeyen oda talep edilmesine rağmen oda sigara içilen odaydı ve kötü kokuyordu. Odaya giriş yaptığımda kapı kilidi çaşlışmıyordu ve tamir için gelen personelin maalesef kişisel temizlik anlayışı yoktu. Genel olarak oda çok temiz değildi. Çok temel ve bence yeterli bir kahvaltısı vardı ana 5 yıldızlı bir otel olduğu düşünülerek değerlendirilirse kesinlikle yetersizdi. Tekrar kalmayı tercih etmem
Stayed 1 night in Aug 2024

2/10 Terrible

Mehmet hakan

Stayed 1 night in Jul 2024

10/10 Excellent

Hovsep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Hovsep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Mehmet Altay

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024