8/10 Good
LATHANIEL AMOS OLUWAFEMI
1 February 2025
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Situated centrally in Istanbul's Faith/Emininou's neighbourhood, easy reach to Landmarks such a Hagia Sofia and the Blue Mosque, this hotel boasts roof top views from its Restaurant of Istanbul skyline- the view to Asia from the Bosphorous River and the rest of the European side. The room was well designed, fancy, stylish and modern, room service was OK, prices in the hotel can be a bit dear but the surrounding area is varied (although very touristy and exorbitant).
I arrived late and was checked in efficiently (did not receive any supposed beneifits of being an EXPEDIA PLATINUM MEMBER but I did not care)-
The service from the Bellboys were excellent, taking me to my room and welcoming me. A downside, the room had an unpleasant smell stemming from the plumbing of the toilet-i often had to spray the room with perfume to mask the smell-I think this needs to be addressed because this is a reocccuring problem.
Sadly, I was inappropriately touched by a member of staff on the 21st January between 14:50 to 15:00. I regret not saying anything in the moment or reporting it as I felt shocked and confused. In the lift on the way to my room, a member of staff cornered me and turned around (so his face could not be seen on camera) and hovered his hand over my private area. I am hoping the hotel sees this and reviews the camera to identify the staff.
LATHANIEL AMOS OLUWAFEMI
Stayed 7 nights in Jan 2025