Unfortunately we had a bad experience at monarch hotel. On arrival our taxi driver got lost numerous times, when we said we are not paying for the full fare he made a scene and then went inside to try and get the hotel to charge us more for the room so he could get the money out of us that way, which they did. Lucky I had proof of payment for the extra bed. When the taxi driver tried to take my father outside to fight him I just gave him the extra cash to get him out. Everyone that night was on the taxi drivers side. To turn the lights off in our room we had to take the card out of the socket, which meant we had no power or air conditioning that night. We didn't bother asking to fix it. The room also stank like a sewer. The next morning we asked for a map of istanbul, they of course had none. Unfortunately I had already booked and payed the same hotel for the end of our tour around Turkey, and when we got to the hotel late at night there was troubles again. There was no extra bed in the room, the bed had been layed in, there was an ashtray full of cigarette butts next to the bed and food in the fridge and rubbish in the bins. The young lad on who was new put me and my sister in a new room and put my dad in another room free of charge. When I asked him what time checkout was he had no idea. The next day the owner tried to charge us for the extra room, but when I showed him my proof of paying for the extra bed he backed off. When we left he told us to rate his hotel 10/10.