AVOID! Arrived to be told at reception that I did not have a reservation. Despite showing them my reservation as a printout and on my phone they still insisted I did not have one. Said they may have something later and agreed to text me within a couple of hours if they did. No text, so had to run around like an idiot trying to find something else nearby. If that wasn't bad enough got a text much later in to the evening saying "was I coming"?!?!?!?! Now seemed that actually I was right all along, despite the adamant guy at reception, and I did in fact have a reservation. Told them I had already sorted myself out and no I wasn't "coming". Finally the icing on the cake was a reply quite a bit later, saying they "wouldn't charge me for the room!" Too right, they wouldn't charge me, I should have billed them for my time and the extra cost incurred sorting out their mess!!! Maybe a huge apology might have been a better response?? AVOID, AVOID, AVOID!