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Hotel Promise

3.0 star property
Art Deco hotel with a 24-hour front desk and a coffee shop

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Photo gallery for Hotel Promise

Lounge
Lobby sitting area
Front of property - evening/night
Lounge
Economy Single Room, 1 Bedroom | Premium bedding, free minibar items, in-room safe

Reviews

4.6 out of 10

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

View from room

Standard Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Premium bedding, free minibar items, in-room safe

Standard Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Single Room, 1 Bedroom

Premium bedding, free minibar items, in-room safe

Economy Single Room, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 8 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Economy Double Room

Premium bedding, free minibar items, in-room safe

Economy Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Huseyin Aga Mah Topcekenler, Sokak no:10 Beyoglu, Istanbul, Istanbul, 34440

What's nearby

  • Istiklal Avenue - 3 min walk
  • Taksim Square - 13 min walk
  • Galata Tower - 16 min walk
  • Grand Bazaar - 8 min drive
  • Hagia Sophia - 8 min drive

Getting around

  • Taksim Station - 10 min walk
  • Beyoglu Station - 13 min walk
  • Istanbul Airport (IST) - 46 min drive

Restaurants

  • ‪Dürümzade - ‬1 min walk
  • ‪Papllion - ‬1 min walk
  • ‪Taksim Şenol Türkü Barı - ‬1 min walk
  • ‪Tostçu İdris - ‬1 min walk
  • ‪Lipsos - ‬1 min walk

About this property

Hotel Promise

Hotel near Istiklal Avenue
Taksim Square and Galata Tower are located near Hotel Promise, which provides a free grocery shopping service, a coffee shop/cafe, and a library. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Local cuisine breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, an elevator, and a 24-hour front desk
  • Luggage storage, concierge services, and a porter/bellhop
Room features
All guestrooms are individually decorated, and offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 82-cm LED TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and housekeeping

Languages

English, French, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 5 per day; includes in/out privileges)
  • Valet parking on site (EUR 15 per day)
  • Offsite parking within 820 ft (EUR 15 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Local cuisine breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 5 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 30
  • Hardwood flooring in room
  • Smooth flooring in room
  • 2 stairs to reach property
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 82-cm LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

More

  • Connecting rooms available
  • Free newspapers
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before 11:30 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 5 per person
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 5 per day (in/out privileges)
  • Valet parking fee: EUR 15 per day
  • Nearby parking fee: EUR 15 per day (820 ft away)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Promise
Hotel Promise Istanbul
Promise Hotel
Promise Istanbul
Hotel Promise Hotel
Hotel Promise Istanbul
Hotel Promise Hotel Istanbul

Frequently asked questions

Is Hotel Promise pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Promise?

Self parking is available for EUR 5 per day. Valet parking is available for EUR 15 per day.

What time is check-in at Hotel Promise?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Promise?

Check-out is at 11:30 AM. Late check-out is available for a fee.

Does Hotel Promise provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Hotel Promise located?

Located in Taksim, this hotel is within a 15-minute walk of Istiklal Avenue and Taksim Square. Galata Tower and Bosphorus are also within 1 mi (2 km). Taksim Station is 10 minutes by foot and Tophane Station is 13 minutes.

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Hotel Promise Reviews

Reviews

4.6
Rating 10 - Excellent. 12 out of 135 reviews
Rating 8 - Good. 19 out of 135 reviews
Rating 6 - Okay. 20 out of 135 reviews
Rating 4 - Poor. 23 out of 135 reviews
Rating 2 - Terrible. 61 out of 135 reviews

4.8/10

Cleanliness

5.0/10

Staff & service

3.0/10

Amenities

4.4/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

2/10 Terrible

Louise

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Économic room are located at the back side of the building. You can hear very loudly the sound of a disco in the courtyard playing music all night. Window was broken, water tap in the shower. Not recommended if you want to sleep.
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Low quality
One of the worst stay experiences yet. I arrived and waited 30 minutes before they finally got me checked-in. How is it that only one staff can do this. The lift to my floor is broken so I had to carry my luggage one floor up. The room is tiny, there’s no tea table or any table. No closet, just a few hangers attached to the wall. There’s no view from the window, just another building across. The bathroom and toilet is 10 cm apart, no curtain or glass to separate so the shower basically splash everywhere. There’s no towel, no floor mattress anywhere, and no sandals. Basically just a bed with AC and a small bathroom. Overall cleanliness is bad, the bed sheet and pillow are not clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Ramuleus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Ilkay

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Hasan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rezalet
Tam bir rezillik resepsiyonda ztn 1 saat bekledik ve hala çözüm olmadığında odaya çıktık rezervasoynumuz bulunmuyormus bulamadılar fln oda desen rezalet oda kapıları bile delik deşik aldığı parayı zerre haketmeyen biyer temizlik desen heryer leke kan izi hiç tavsiye etmem aynı fiyatlarda daha iyi oteller bulabilirsiniz.
Stayed 1 night in Feb 2024

2/10 Terrible

Fatih

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

2/10 Terrible

Ugur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

4/10 Poor

Mohamed Amine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

8/10 Good

Iman

Stayed 3 nights in Feb 2022

6/10 Okay

Peter

Stayed 3 nights in Jan 2022

6/10 Okay

Ahvan

Stayed 3 nights in Jul 2021

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing is that if you are a smoker is allowed to smoke in room all other things are wrong, dirty and not working.
Stayed 1 night in May 2021

10/10 Excellent

Yener

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Feb 2020

2/10 Terrible

Ahmet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Sakoute

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cet hôtel devrait être supprimé du site
L’hôtel était très sale on a changé d’une chambre standard à une chambre double deluxe mais toujours le même problème de saleté des cafards partout pas d’eau chaude la chasse des toilettes ne marche pas deux nuit après on a quitté l’hôtel même si on a payé pour trois nuit
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveler

Ich habe in diesem Hotel garnicht übernachtet Weil es voller Schimmel und Dreck war , nicht mal ein Tier Würde dran drin schlafen Habe auch Bilder gemacht
Stayed 4 nights in Jan 2020

10/10 Excellent

Unknown, Unknown

Liked: Cleanliness, staff & service, property conditions & facilities
Nice crew, Good management. Although I was the one with little issue, they never bring it up to my face.They understood my situation.
Stayed 3 nights in Jan 2020

2/10 Terrible

Seyyed Chadir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var som helvetet , det enda som jag kan berätta för er , aldrig kommer o Boka min hotel fram eran sida !!
Stayed 14 nights in Dec 2019

4/10 Poor

Wafa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mauvaise expérience
A éviter
Stayed 9 nights in Dec 2019

2/10 Terrible

Nichapatr

Stayed 4 nights in Dec 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Alles alt und kaputt. Ich würde diese Unterkunft nicht weiter empfehlen.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Yalcin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beğenmedim
Cok kötüydü hersey hiç bir sey çalışmıyordu
Stayed 1 night in Dec 2019

2/10 Terrible

Raed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad
The hotel rooms were awful and smells very bad, Upon check in I've paid the room price and i couldn't stay in the room and i went to another hotel
Stayed 1 night in Dec 2019

4/10 Poor

Samer

Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019