2/10 Terrible
Minerva
Traveled with partner
3 November 2024
Disliked: Cleanliness, property conditions & facilities
The location and front desk staff might be the only good part of this stay. We were overall pretty displeased with this hotel and would not recommend anyone staying here given there are many options in the area. We were placed on the highest floor of the hotel, the 4th. The staircase is very narrow with no elevator access. There is a smoking area/inner patio right in the middle of the building past, which allows for smoke to rise into the entire stairwell, permeating everything. The water pressure is terrible with a dangerous design of stepping in to an elevated surface. There was no hot water, it was barely tepid the entire week we were there. There is no placard to place on the door to state do not disturb and not for housekeeping to come in. Two days in a row, staff rifled through our belongings/luggage/closet while we were out all day; yet, housekeeping did not clean except for take out the trash. There were no blankets provided, so we had to ask for one. The bathroom had men's dirty underwear and used towels when we checked in the first day, including used shampoo and soap opened. There was hair in the sink basin and had a consistent dripping water that can be heard in the bedroom given the small space overall. There is absolutely no sound proofing throughout the hotel. The WiFi had gone out two separate times for multiple hours at a time during the week. The staff were nice overall though, especially the gentleman manning the front desk at night.
Minerva
Stayed 7 nights in Oct 2024