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"We had a great time."

"We stayed for 6 nights at this hotel and thought it was excellent! We loved the atmosphere especially with our two children aged 3 and 8. The food was excellent and the facilities all well organised and very clean. The star of the holiday was the kids club - our children have never been to a children’s club while on holiday before but this time we could hardly get them out of it - amazing staff, very safe and well run with a full itinerary of varied and exciting activities for them to get up to as well as multiple academies! This was our first trip to a falkensteiner resort but we would definitely be keen to go again after this brilliant experience - thank you very much!"

"Great location"

"A long drive off the main road but worth it. Located in a quaint town on a peninsula with a great view of the strait. The staff was very attentive and restaurant food was very tasty. "

"The room was good but Thermostat was not working. The area was quiet and peaceful but Dining options were limited."

"Has potential.. Arrived in the height of summer although adequate albeit a bit tired looking, it was not the cleanest and AC was broken, they sent a maintenance guy who said it needed something changing on the roof and it would be sorted the next day as everyone had left for the day. Went to bed that night and awoke to a strange scratching sound, my husband and I convinced ourselves it was wind rattling something outside. Back to sleep to wake to the same sound, he looked under the bed to find an actual mouse running away out of sight!! Just leaving behind a tampon it had stolen from a previous guest, some droppings and a gnawed headboard. Cutting our losses we moved to the living room to spend the rest of the night on a sofa bed. Upon inspection in the morning we also found mouse droppings underneath the sofa bed. Reported to reception in the morning, the staff were not overly apologetic and said they would send someone to catch it! I calmly told them I was not staying there with my two children. They agreed to swap us once someone had checked out later that day. We were moved to a much nicer (refurbished) apartment with working air con, however the apartment still hadn’t been cleaned well, with dusty and dirty skirting boards, hair blocking the drain, food left behind and a full dishwasher to empty. Service at the pool bar was slow, no one on site was overly friendly… such a shame, with better housekeeping and service it could be a winner. The location was great."

"one big problem: hotel parking places not enough so required to park in external parkings very far from the hotel"

" Great place to stay with family. We had a really nice time. The only negative thing was that the staff should be more professional. Two guys came to put some chemicals in the pool with cigarettes in their mouths, looking like cowboys. Our kids were laughing, but it wasn’t nice. The bins on the seaside were always full and should be emptied more often. The seaside equipment also needs more attention from the staff."

"Such a wonderful stay. The staff were really friendly, they looked after us by cleaning the pool when we asked and also brought us a bottle of Vodka for me friends birthday. The location was amazing and the cabin itself was superb. The only small gripe was that only 1 room had AC. The other room was very hot."