Victoria Jungfrau Grand Hotel & Spa

5.0 star property
Winter wonderland with 3 restaurants

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Photo gallery for Victoria Jungfrau Grand Hotel & Spa

Indoor pool, outdoor pool, sun loungers
Snow and ski sports
1 bedroom, premium bedding, minibar, in-room safe
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
The current price is SAR 3,427
SAR 3,587 total
includes taxes & fees
4 Apr - 5 Apr

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Room options

Available filters for rooms
Showing 11 of 11 rooms

Deluxe Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • Sleeps 2
  • 1 Double Bed

Nescens Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Superior Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • Sleeps 3
  • 1 King Bed

Deluxe Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Premium Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Tower Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

Superior Duplex Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • Sleeps 3
  • 1 Double Bed

Deluxe Duplex Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • Sleeps 2
  • 1 Double Bed

Superior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Map
Höheweg 41, Interlaken, BE, 3800

What's nearby

  • Hoeheweg - 2 min walk - 0.2 km
  • Interlaken Casino - 4 min walk - 0.4 km
  • Alpine Garden - 9 min walk - 0.8 km
  • Mystery Rooms - 11 min walk - 1.0 km
  • Interlaken Ost Ferry Terminal - 14 min walk - 1.2 km

Getting around

  • Interlaken West Station - 8 min walk
  • Bern (BRN-Belp) - 45 min drive

Restaurants

  • ‪Vicoria Terrasse - ‬1 min walk
  • ‪Sapori - ‬1 min walk
  • ‪Funky Chocolate Club Switzerland - ‬3 min walk
  • ‪Hooters (Interlaken) - ‬2 min walk
  • ‪Grand Café Restaurant und Confiserie Schuh - ‬1 min walk

About this property

Victoria Jungfrau Grand Hotel & Spa

Luxury family-friendly hotel near Lake Brienz
Near Mystery Rooms, Victoria Jungfrau Grand Hotel & Spa provides a golf course, a terrace, and a shopping mall on site. Hit the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. Treat yourself to a body treatment, a manicure/pedicure, or hydrotherapy at NESCENS, the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, and Italian cuisine. Yoga classes and Pilates classes are offered at the 24-hour gym; other things to do include fishing and ice skating. In-room WiFi (surcharge), with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a garden and a playground.
You'll also find perks like:
  • An indoor pool and an outdoor pool, with sun loungers
  • Buffet breakfast (surcharge), bike rentals, and an indoor tennis court
  • Valet parking (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Supervised childcare (surcharge), meeting rooms, and helicopter/airplane tours
  • Guest reviews speak highly of the helpful staff
Room features
All 216 individually furnished rooms have perks such as 24-hour room service and premium bedding, as well as amenities like pillow menus and free internet.
Other conveniences in all rooms include:
  • Refrigerators and irons/ironing boards
  • TVs with cable channels
  • Coffee/tea makers, heating, and daily housekeeping

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: High-speed internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free ski shuttle
  • Self parking on site (CHF 35 per night)
  • Valet parking on site (CHF 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 45 for adults and CHF 45 for children
  • 3 restaurants
  • A bar/lounge
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • La Terrasse Brasserie
  • Radius - by Stefan Beer
  • Sapori

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 3 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Helicopter/airplane tours
  • Ice skating
  • Indoor pool
  • Indoor tennis court
  • Library
  • Outdoor pool
  • Pilates classes
  • Playground
  • Ropes course
  • Sauna
  • Shopping mall
  • Ski passes
  • Ski storage
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6,641 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CHF 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 35 per pet, per night
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 160.0 per night

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: CHF 440.00
  • New Year's Eve (31 December) Gala Dinner per child: CHF 220.00 (from 4 to 12 years old)
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 45 for adults and CHF 45 for children
  • Fee for in-room wireless internet: CHF 0 per stay (rates may vary)
  • Airport shuttle fee: CHF 660 per vehicle (one way)
  • Self parking fee: CHF 35 per night
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 35 per pet, per night
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: CHF 160.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for golf tee times, massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Grand Hotel Jungfrau
Grand Hotel Jungfrau Victoria
Grand Hotel Victoria Jungfrau
Jungfrau Victoria Grand Hotel
Jungfrau Victoria Hotel
Victoria Jungfrau
Victoria Jungfrau Grand
Victoria Jungfrau Grand Hotel
Victoria Jungfrau Grand Hotel Interlaken
Victoria Jungfrau Grand Interlaken
Victoria Jungfrau Grand Hotel And Spa
Victoria Jungfrau Grand Spa
VICTORIA-JUNGFRAU Grand Hotel Interlaken
Victoria Jungfrau & Interlaken
VICTORIA JUNGFRAU Grand Hotel Spa
Victoria Jungfrau Grand Hotel & Spa Hotel
Victoria Jungfrau Grand Hotel & Spa Interlaken
Victoria Jungfrau Grand Hotel & Spa Hotel Interlaken

Frequently asked questions

Does Victoria Jungfrau Grand Hotel & Spa have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Victoria Jungfrau Grand Hotel & Spa pet-friendly?

Yes, Victoria Jungfrau Grand Hotel & Spa allows pets (limit 2 total). There's a fee of CHF 35 per pet, per night.

How much is parking at Victoria Jungfrau Grand Hotel & Spa?

Self parking is available for CHF 35 per night. Valet parking is available for CHF 35 per night.

What time is check-in at Victoria Jungfrau Grand Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of CHF 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Victoria Jungfrau Grand Hotel & Spa?

Check-out is at noon. Late check-out is available for CHF 50 (subject to availability).

Does Victoria Jungfrau Grand Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 660 per vehicle applies.

Where is Victoria Jungfrau Grand Hotel & Spa located?

Conveniently located near the ski slopes, this Central Interlaken hotel is in the mountains, within 2 mi (3 km) of Lake Brienz and Lake Thun, and close to winter sports such as cross-country skiing and skiing lessons. Trummelbach Falls and First Station are also within 20 mi (32 km). Interlaken West Station is 8 minutes by foot and Interlaken West Ferry Terminal is 9 minutes.

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Victoria Jungfrau Grand Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 357 out of 459 reviews
Rating 8 - Good. 67 out of 459 reviews
Rating 6 - Okay. 24 out of 459 reviews
Rating 4 - Poor. 7 out of 459 reviews
Rating 2 - Terrible. 4 out of 459 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Impressive spa
Stayed 1 night in Feb 2025

10/10 Excellent

gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very special hotel which was the highlight of our visit to Interlaken. We wouldn’t have changed a thing. The food was impeccable, the staff were extremely professional, welcoming and helpful, and our room was immaculate.
Stayed 1 night in Mar 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, elegant property with exceptional staff!
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the staff went above and beyond to help us enjoy our stay at the hotel and in Interlaken.
Stayed 3 nights in Dec 2024

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, loved this hotel!
Stayed 1 night in Oct 2024

10/10 Excellent

cristiani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Hotel! Great location, beautiful Mountain View's, just a walk from major shops and restaurants. 10 mins away from the train station. 10/10
Stayed 2 nights in Feb 2025

10/10 Excellent

jeffrey

Liked: Cleanliness, property conditions & facilities
Beautiful hotel and great service
Stayed 1 night in Oct 2024

10/10 Excellent

Ramsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service and staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern
Stayed 1 night in Jan 2025

10/10 Excellent

Ramsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location. Staff was very attentive and professional.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a beautiful location, relaxing stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Usman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful all around! The venue is stunning
Stayed 2 nights in Oct 2024

10/10 Excellent

Dalal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is exceptional,, all the staff are well trained,, the dining options are very good
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel in a beautiful city. The staff was very welcoming and took the time to tell us about sights to see and places to eat. We look forward to coming back again soon.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sue

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel with majestic views!
Stayed 1 night in May 2024

10/10 Excellent

pui lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Sep 2024

10/10 Excellent

Luxi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, wonderful spa area, wonderful breakfast !
Stayed 1 night in Oct 2022

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous hotel with staff to match.
Stayed 2 nights in Nov 2023

10/10 Excellent

Zhen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Feb 2024

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place the best in town .
Stayed 1 night in Aug 2022

8/10 Good

Allyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, beautiful. Friendly and helpful staff. Needed to ask staff for an HDMI cable as they didn’t have smart TVs (a little disappointing). Had no control over the temperature of the room, was told in the winter they set the entire hotel to a certain temperature so we found ourselves opening the windows at night to our dismay. Otherwise, pool area , gym and rooms themselves were lovely. Walking distance to town, shopping, laundromat, train stations and a lovely 3 mile walk around the lake.
Stayed 3 nights in Dec 2024

10/10 Excellent

Weimin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of interlaken, with the best view of the snow mountain top from the dining hall. Very comprehensive spa facility with a Roman style open pool facing the Mountain View. The stay experience is unique and memorable. Room is spacious and comfortable. Impeccable service from everyone in the hotel. Highly recommend for anyone who would visit the area.
Stayed 2 nights in Jul 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and overall experience. Perfect stay.
Stayed 3 nights in Oct 2022

10/10 Excellent

JUSTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far this best hotel in the Interlaken area! Incredible service, great location, I can't say enough great things about this hotel! This was our second time staying here and it has only gotten better!
Stayed 3 nights in Jul 2023

8/10 Good

Daina and Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a splurge but one worth taking... The building, restaurant and amenities are truly top notch. Stunning spa and we also used the gorgeous indoor tennis court. The restaurants were the best we had while in Interlaken. By far our favorite memory will be eating breakfast by a huge window watching the paragliders... Pricey place but priceless core memory!
Stayed 5 nights in Jul 2024