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Carlton Europe

Hotel with free breakfast, near Mystery Rooms

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Carlton Europe

Property entrance
Lobby sitting area
Outdoor spa tub
Superior Single Room (Breakfast Excluded) | In-room safe, iron/ironing board, cribs/infant beds, rollaway beds
Massage/treatment rooms, manicures and pedicures, massages

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Breakfast included
  • Bar
  • Room service
  • Laundry
  • Pet friendly

Room options

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Carlton-Europe Vintage Adults Hotel

Pool
Breakfast included
Spa
Pet friendly
9.2 out of 10, Wonderful, (22)
The price is SAR 681
SAR 732 total
includes taxes & fees
9 Dec - 10 Dec
Carlton-Europe Vintage Adults Hotel

About the neighborhood

Map
Höheweg, 94, Interlaken, BE, 3800

What's nearby

  • Interlaken Ost Ferry Terminal - 5 min walk - 0.5 km
  • Interlaken Casino - 7 min walk - 0.6 km
  • Hoeheweg - 11 min walk - 1.0 km
  • Mystery Rooms - 20 min walk - 1.7 km
  • Harder Kulm - 13 min drive - 6.9 km

Getting around

  • Interlaken Harderbahn Station - 3 min walk
  • Bern (BRN-Belp) - 44 min drive

Restaurants

  • ‪Vicoria Terrasse - ‬9 min walk
  • ‪Sapori - ‬9 min walk
  • ‪Hooters (Interlaken) - ‬7 min walk
  • ‪Lindner Grand Hotel Beau Rivage - ‬1 min walk
  • ‪Aarmühle - ‬5 min walk

About this property

Carlton Europe

Hotel near Mystery Rooms
Free breakfast, a garden, and a hair salon are just a few of the amenities provided at Carlton Europe. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage or a manicure/pedicure. The on-site Regional cuisine restaurant, Chez Pierre, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Self parking (surcharge), luggage storage, and a billiards/pool table
  • Laundry services, free newspapers, and an elevator
  • Massage treatment rooms
Room features
All 75 rooms boast comforts such as free WiFi and safes.
More amenities include:
  • Rollaway/extra beds and cribs/infant beds
  • Tubs or showers and hair dryers
  • Cable channels and coffee/tea makers

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • Free breakfast available
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Chez Pierre
  • Shalimar
  • Johnnys Pub and Grill
  • Johnnys Bar

Things to do

  • Billiards/pool table
  • Sauna
  • Steam room

Family friendly

  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Library

Guest services

  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Ski passes
  • Ski storage

Business services

  • Conference space (4046 square feet)

Outdoors

  • Garden

Spa

  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • Elevator

Room amenities

Bedroom

  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer

Entertainment

  • Cable channels

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Pets

Pets allowed for an extra charge of CHF 10 per pet, per night
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 65 per night
Cribs (infant beds) are available for CHF 10 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10 per pet, per night
  • Crib (infant bed) fee: CHF 10 per night
  • Rollaway bed fee: CHF 65 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Carlton Europe Hotel
Carlton Europe Interlaken
Carlton Europe Hotel Interlaken

Frequently asked questions

Is Carlton Europe pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 10 per pet, per night.

How much is parking at Carlton Europe?

Self parking is available for a fee.

What time is check-in at Carlton Europe?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Carlton Europe?

Check-out is at 11 AM.

Where is Carlton Europe located?

Located in Central Interlaken, this hotel is within 1 mi (2 km) of Interlaken Ost Ferry Terminal, Mystery Rooms, and Lake Brienz. Interlaken Casino and Bodelibad are also within 10 minutes. Interlaken Harderbahn Station and Interlaken (ZIN-Interlaken Ost Railway Station) are within a 5-minute walk.

Carlton Europe Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 13 out of 48 reviews" "
Rating 8 - Good. 24 out of 48 reviews" "
Rating 6 - Okay. 8 out of 48 reviews" "
Rating 4 - Poor. 1 out of 48 reviews" "
Rating 2 - Terrible. 2 out of 48 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Service was average after having experienced different parts of Switzerland. The strange thing about the layout of the room was lack of power sockets to charge devices. Amenities were basic but comfortable. Restaurant staff service was good. Overall rating of 2.5.

6/10 Okay

Mark, Dubai

Liked: Staff & service
Disliked: Room comfort
Typical tourist hotel
Overpriced for the quality. Rooms have been reconfigured to increase guest density. Bathroom has clear-view windows into bedroom, removing all privacy.

8/10 Good

Jervis, Hong Kong

Liked: Cleanliness, room comfort
good location
this is an excellent hotel.I took late train from Zurich to Interlaken. It was already mid-night by the time I arrived the hotel. The reception lady was waiting for me. This is excellent. Otherwise, I'll problem in getting in. The hotel is a bit old but clean and tidy. Small balcony with a good view. Service is good. The location is good which is only a few minutes walk for the train station.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel is old and the wooden floor makes a lot of noise. The room is very hot so need to open window and quite noisy as it faces the main street.

8/10 Good

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Debra and Gramem, Sydney, Australia

Liked: Cleanliness, staff & service, room comfort
Huge Room and wonderful stay....
We had a fantastic stay in the Carlton-Europe...wonderful staff, great location and huge room. Very comfortable stay....We had a lovely outlook of the mountains, however, weather was not kind.....

8/10 Good

Andy, Houston, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and service!
We thoroughly enjoyed our stay in Interlaken and at the Hotel Carlton, that we stayed one extra night, which the did there best to accommodate us. The Location was ideal and an easy walk to the center of the small town. There was a nice restaurant adjacent to the hotel with a nice bar a patio overlooking the main road and all the action. Our room had a nice balcony on the back side which was quiet with a wonderful view of the mountains.. We also had an updated bathroom and the room size was quite large for European standards.. For the price we paid I would highly recommend this hotel and although it is only a 3 star rating it was all we needed for this cute and charming town with sooo much to do and see.

8/10 Good

Charles, Florida

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
AMAZING STAFF! STUNNING BREAKFAST
The staff are truly amazing and go above and beyond to help you. The breakfast is the best i have had in the region! The rooms are tiny, beds are very hard and the showers are a battle of trying to move in a TINY area. Most of the time you are trying to not tough the shower curtain. Please advise if you are going in summer months, avoid as there is NO AC and the rooms get hot. This is a very very very simple room and should not be a 3 star. But the staff and breakfast are 5 star.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good for those using the railways to travel.
The most fantastic view from our room of the mountains. Hotel is also ideal for Interlaken Ost station

10/10 Excellent

Jen, California, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the train station. Very nice hotel people
Highly recommended

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Convenient as its walking distance to Train statoo n Interlaken centre. Will be better if tea n coffee, slipper r provided

8/10 Good

Sohini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Natalie, Dorset, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
This is a lovely charming little hotel in a fantastic location. The staff were very friendly and helpful and the room was a great size with a huge ensuite. I would definitely recommend this hotel, it is easy to walk in to town from here and it is literally 200m from the train station. Fantastic.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in my Europe stay.
I loved my stay at Carlton Europe. Its very close the Interlaken Ost station. The hotel has the charm of an old European hotel and the view from the rooms is breathtaking. I booked by mistake the wrong dates. When I called the hotel they were very courteous and professional. They changed the dates for us. When we reached there we were 2 adults and 1 child, which they only got as 2 adults through expedia. They surprised us by giving us a Suite. The staff is great and helpful, each one of them has given us advice on travel, they would check the weather in advance if we need to go to a destination. They even lended an umbrella one day when it was raining lightly. Mr Dominik in particular has helped us change the dates and in general very professional. Breakfast was good, not great but not too bad.

8/10 Good

JS

Liked: Cleanliness, staff & service, room comfort
This was a very comfortable hotel in an excellent location. It even had tea making facilities. I would recommend this hotel and also staying in Interlarken.

10/10 Excellent

Wendy, Hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More stars than the hotel ranks itself
My husband and I stayed at Carlton-Europe Hotel for two nights during our stay in Interlaken in April 2012 for Easter. I ranked this hotel the best compared to the other 5 hotels in Germany, Swiss and Italy with similar price that we also booked on hotels.com for our trip. The service of this hotel is excellent, we were greeted upon check-in and were provided a map of the city and a travel card that allowed us taking the all buses free of charge in Interlaken and between the Ost and West station. The front desk staff that received us - Christina, was particularly helpful to all our requests and always wears a big and sweet smile which makes guests feel welcome. Our room was spacious and decorated in country style with a balcony that could directly see the snow mountains. The bathroom was nice with a shower tap that you could adjust the water pressure and temperature you want so after a long day trip we could relax the muscles. The breakfasts were also nice with a variety of quality food to choose (much better than other hotels with similar price). The hotel also has a pool table and a common room for use. Late check-out was also ok and we received a small jar of homemade jam as a gift  when we checked out and it was a surprise to us. The staff did not just serve you as a job but with professional attitude that care about your stay with them. The hotel restaurant was also nice, we tried traditional Swiss Fondue and it was tasty and cheaper than other restaurants around town. This hotel is situated in good location, only a few mins walk from the train station (Interlaken Ost). Overall I highly recommend this hotel to everyone who plans to visit Interlaken. 

8/10 Good

Steve, Albany, OR

Liked: Cleanliness, staff & service
Old, funky
This hotel was not renovated, looked and felt old, but was right across the street from the funicular up the mountain. The hotel was a little shabby, but the breakfast (included) was good. Eh!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service
Desk staff very helpful with all questions. Lift helpfull in getting to room. Breakfast was great with a lot of choice. Room comfortable & hotel walking distance to all attractions

2/10 Terrible

sunish, surat, india

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
can't recommend this hotel to any body
no room service, they don't allow to eat in the room. after paying so much amount we took our bags to our room on 3 floor.. heater works some times.. no complimentary tea or coffee bags in the room. AVOID THESE HOTEL...

8/10 Good

Bernard, Calgary, Canada

Liked: Cleanliness, staff & service
Carlton Interlaken - Convenient, Comfortable
The Carlton is located 200m from the Interlaken Ost Railway station. Value is reasonable. Staff is friendly and helpful. Not many dining options nearby.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Carlton-Europe is made up of two older hotels joined by a common lobby. We were in the Carlton wing. If arriving in Interlaken by train, get off at the Interlaken Ost station: the hotel is a two minute walk form the Ost station but 10 minutes from Interlaken West. I really liked this hotel. As an older hotel, each room (as well as each floor) is slightly different. Ours was of good size (for a European hotel). The bathroom was tiny but functional. The hotel is away from the hustle and noise of "downtown" Interlaken. About the only downside to the hotel was its proximity to a church whose bells rang on the hour throughout the night. However, I recommend this hotel without reservation.

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities

8/10 Good

Kym, Adelaide South Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and Convenient hotel with helpful friendly staff
This hotel is conveniently located near Interlaken ost hbf, the local coop for shopping and a beautiful look out called the Harderkum. It is a short pleasant walk to the centre of town. The hotel staff are very helpful and friendly. The rooms are comfortable and clean although some rooms at the same price have substantially more space and better views eg 1 small attic window compared to balcony plus two large windows. Recommend this hotel.

6/10 Okay

Verified traveler

Disliked: Staff & service

6/10 Okay

Scott, Chicago

Liked: Cleanliness, staff & service
Disliked: Room comfort
Would not recommend
Staff was very nice, but room lacked airconditioning (windows caught afternoon sun setting to the west) thus was uncomfortably hot during our stay. Also, sound proofing was non-existant; we heard guests walking overhead all night. We enjoyed Interlaken, but would not return to this hotel.