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Hotel Neue Post

4.0 star property
Ski hotel with a free shuttle to the slopes

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Neue Post

Property amenity
Front of property
Free buffet breakfast
Lobby sitting area
Business Double Room | In-room safe, desk, blackout drapes, soundproofing

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Business Double Room

Business Double Room | In-room safe, desk, blackout drapes, soundproofing

Business Double Room

Highlights

Soundproofed
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
Desk
In-room safe
  • 16 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, blackout drapes, soundproofing

Superior Double Room

Highlights

Soundproofed
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
Desk
In-room safe
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | In-room safe, desk, blackout drapes, soundproofing

Single Room

Highlights

Soundproofed
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
Desk
In-room safe
  • 13 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

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Property entrance

Hotel Central

Spa
Pet friendly
Restaurant
Gym
8.6 out of 10, Excellent, (1001)
Hotel Central

About the neighborhood

Map
Maximilianstrasse 15, Innsbruck, Tirol, 6020

What's nearby

  • Maria Theresa Street - 2 min walk - 0.2 km
  • Landeskrankenhaus - University Clinics Innsbruck - 6 min walk - 0.5 km
  • Golden Roof - 10 min walk - 0.9 km
  • Innsbruck Old Town Christmas Market - 10 min walk - 0.9 km
  • Bergisel Ski Jump - 3 min drive - 2.8 km

Getting around

  • Innsbruck Central Station - 8 min walk
  • Innsbruck Technik Tram Stop - 14 min drive
  • Kranebitten Airport (INN) - 5 min drive

Restaurants

  • ‪Gasthaus Anich - ‬3 min walk
  • ‪Wettercafe - ‬3 min walk
  • ‪Kater Noster Cafe & Bar - ‬4 min walk
  • ‪Aydin Bäckerei - ‬4 min walk
  • ‪Hotel Neue Post - ‬1 min walk

About this property

Hotel Neue Post

Upscale hotel located in Innsbruck City Centre
At Hotel Neue Post, you can look forward to a free breakfast buffet, a coffee shop/cafe, and a bar. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle and ski storage. Stay connected with free in-room WiFi.
Additional perks include:
  • Self parking (surcharge), access to a nearby health club, and smoke-free premises
  • Tour/ticket assistance, 1 meeting room, and a banquet hall
  • A 24-hour front desk, a front-desk safe, and an elevator
  • Guest reviews give good marks for the overall condition
Room features
All 50 rooms offer amenities such as free WiFi, safes, and sound-insulated walls.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Self parking on site (EUR 14 per day)
  • Extended parking on site (EUR 14 per night)
  • Limited onsite parking
  • Free ski shuttle

Food and drink

  • Free buffet breakfast
  • 1 coffee shop/cafe
  • 1 bar

Things to do

  • Access to nearby health club

Family friendly

  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 14 per day
  • Extended parking fee: EUR 14 per night
  • Rollaway bed fee: EUR 35.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Best Western Hotel Neue Post
Best Western Hotel Neue Post Innsbruck
Best Western Neue Post
Best Western Neue Post Innsbruck
Hotel Neue Post Innsbruck
Hotel Neue Post
Neue Post Innsbruck
Neue Post
Hotel Neue Post Hotel
Hotel Neue Post Innsbruck
Hotel Neue Post Hotel Innsbruck

Frequently asked questions

Is Hotel Neue Post pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Neue Post?

Self parking is available for EUR 14 per day. Extended parking is available for EUR 14 per night. Limited spots are available.

What time is check-in at Hotel Neue Post?

Check-in start time: 3 PM; Check-in end time: 6 PM.

What time is check-out at Hotel Neue Post?

Check-out is at 11 AM.

Where is Hotel Neue Post located?

Located near the slopes, this Innsbruck City Centre hotel is in the city center and within a 10-minute walk of Maria Theresa Street, Innsbruck Market Hall, and Inn. Triumphal Arch and Casino Innsbruck are also within 5 minutes. Innsbruck Central Station is 8 minutes by foot and Innsbruck (IOB-Innsbruck Central Train Station) is 9 minutes.

Hotel Neue Post Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 28 out of 149 reviews" "
Rating 8 - Good. 71 out of 149 reviews" "
Rating 6 - Okay. 28 out of 149 reviews" "
Rating 4 - Poor. 18 out of 149 reviews" "
Rating 2 - Terrible. 4 out of 149 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Jorg

Liked: Cleanliness, staff & service, property conditions & facilities
Traditional hotel but great breakfast
The Neue Post is a traditional hotel in the centre of Innsbruck. Booked a single room which is just that, a single bed in a small-ish room. Everything functions well, though nothing is particularly outstanding or memorable. Was not given a wifi code but didn't need it anyway. There's no air-con. Breakfast is fantastic though!
Stayed 1 night in Jun 2019

10/10 Excellent

Ace, Connecticut

Traveled with partner
Liked: Cleanliness, staff & service
Beautiful building. Excellent breakfast. Very helpful staff.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Stayed 1 night in May 2019

8/10 Good

Gary

Liked: Cleanliness, staff & service
Central and pleasant
Nice hotel, a little dated but under refurbishment. Staff are friendly, always helpful and the breakfast was good.
Stayed 3 nights in Jan 2019

6/10 Okay

Manita

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2018

6/10 Okay

vicky, england

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Excellent location
Close to centre of Innsbruck. Not really a 4 star hotel more like a 3 star. Breakfast disappointing. Couldn’t fault cleanliness of hotel.
Stayed 3 nights in Sep 2018

4/10 Poor

Verified traveler

Stayed 1 night in Sep 2018

8/10 Good

peter, london

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel near main area of interests, good breakfast.room i bit dull
Stayed 3 nights in Jun 2018

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

4/10 Poor

Kot, Moscow

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poorly maintained hotel
Front desk did not know of our Expedia booking until showed our confirmation for a superior room. Later a different clerk assigned us a dark, small room with damaged/dirty bath floor. Next day we were moved to a superior room, but the telephone and one of the few electrical outlets did not work and neither could not be repaired until after we checked out two days later. Some additional problems communicating with front desk. At checkout we were told that our credit card would be charged. Only after much argument did the clerk agreed that we had prepaid Expedia. We have stayed in much better 3 star hotels. In contrast, the breakfast was excellent and served in a beautiful room. Not surprising, many bulbs in the large chandeliers were burned out.
Stayed 3 nights in Apr 2018

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely floored with this lovely Hotel 6 Stars!
I loved everything about this hotel! The staff were friendly and super helpful with all my questions. My wife agrees and we decided we have to leave a good review on here because it was the reviews we read that helped make our decision to stay here in the first place. We will be back! This will be the first place we'll book!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was cute and charming and in a great location, the breakfast was good and the staff was very nice!
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Overall the single room is a 2-star hotel standard based on my experience (very small and with very basic facilities).
Stayed 5 nights in Sep 2017

8/10 Good

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Good location but 2.5 star room
The Hotel Neue Post is a very well located hotel. It was extremely easy to find (10 mins away from the Main train station). Check-in is at 3, but they were happy to hold luggage earlier. Breakfast was nice. The room was small but usable. The finishes should be replaced/updated though. The carpet was very old, and the furnishings were very outdated. It was NOT 4 star standards, but the location made up for what the hotel lacked. Innsbruck is very expensive so this hotel was doable pricewise. But the shower was terrible (went hot to cold quickly) the hallway was noisy, and the room needed lots of cosmetic help. I would recommend for location alone.

10/10 Excellent

nicky, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel good location
We have used this hotel for years, the staff are always friendly and helpful. Location is great for getting into the main shopping area and is walking distance from the main station.

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Innsbruck is amazing.
A good hotel in a beautiful city surrounded by snow covered mountains.

4/10 Poor

Jack, Western Mass

Disliked: Property conditions & facilities
No air conditioning, terrible internet
When we travel, we try not to set our expectations too high. But we do look forward to air conditioning and reasonably good internet. Our room had an air conditioning control, but I couldn't get it to work. When I called the front desk I found out the whole hotel no longer has AC. Our room faced the afternoon sun and was stifling hot. They also have internet codes good for either one day or seven days. We stayed for three days and had to get a new code every day. It was also very clunky to use compared to most of the other hotels we stayed at on this trip. (I should say that after complaining, I got a seven day code - but only on our last day.)

8/10 Good

Denis, Kirkliston

Liked: Cleanliness, staff & service, room comfort
NeuePost stay
Very central, old fashion rooms but clean and very friendly staff. Breakfast was great too.

10/10 Excellent

nicky , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky and comfortable
The decoration is quirky but the rooms are clean and comfortable and the breakfast is very good. Close to shops and 15 minutes from station.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
outstanding comfort and service. In the middle of everything you need to see!

6/10 Okay

marcos, sao paulo

Liked: Staff & service
Disliked: Property conditions & facilities
Near historic center
No Internet in room. Good breakfast. Near historic center.

8/10 Good

Cody, Georgetown, Ontario

Liked: Cleanliness, staff & service, room comfort
Nie Hotel in City Center
My brother and I made this hotel a last minute booking. It was a fair price and checked off the most important box on my list, which was a central location. It was walking distance to everything in the city center. The lady at the front desk was also very friendly, spoke English well, and was also helpful suggesting things to do.

8/10 Good

Nicky, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good location
Clean and tidy, good breakfast selection. Located 15 minutes from the station and on most bus routes. Not all rooms are air conditioned, thankfully ours was, as Austria are having a heatwave. Safe and fridge in room.

8/10 Good

Robert, Greater Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Innsbruck stay.
We had a two day stay. The hotel is an easy walk to the old city and has plenty of nearby parking. The rooms are not air conditioned so on warm days, street noise may be an issue as Maximillian street is trafficked in the early morning an late evening. Breakfast was a typical continental breakfast with good variety. Staff was very friendly and helpful. Beds are firm, for some this is comfortable for others it is hard.

8/10 Good

Kate, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel just out of the old city center
The location and the room itself were great. There is not A/C in most of the rooms (if you think you'll need it, call ahead to request one with A/C) and fans are not provided in the room. The front desk staff was friendly and accommodating, but the staff in the breakfast room were the least friendly that we encountered in our 3 weeks in German, Austrian, and Italian hotel stays. The breakfast itself was sufficient but not amazing.