Hotel Burgstall

4.0 star property
Family-friendly ski hotel with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

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View from property
View from property
Sauna, steam room, body treatments, aromatherapy, hot stone massages
Outdoor rock climbing
Premium bedding, in-room safe, desk, soundproofing

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Room service
    Room service
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

Comfort Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Rollaway/extra beds
Premium bedding
Cribs/infant beds
Hair dryer
Private bathroom
  • 18 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

Comfort Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Rollaway/extra beds
Sofa bed - double
Premium bedding
Cribs/infant beds
Hair dryer
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Comfort Triple Room

Highlights

Soundproofed
Heating
Flat-screen TV
Rollaway/extra beds
Premium bedding
Sofa bed
Cribs/infant beds
Hair dryer
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Premium bedding
Cribs/infant beds
Hair dryer
Private bathroom
Satellite channels
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
Serlesstraße 3, Neustift Im Stubaital, Tirol, 6167

What's nearby

  • Foesterhaus - 5 min walk - 0.5 km
  • Elfer Gondola - 4 min drive - 2.9 km
  • Ski Lift Neustift - 4 min drive - 3.0 km
  • Elferbergbahn - 4 min drive - 3.0 km
  • Schlick 2000 Ski Resort - 11 min drive - 6.3 km

Getting around

  • Unterberg-Stefansbrücke Station - 18 min drive
  • Kranebitten Airport (INN) - 31 min drive

Restaurants

  • ‪HERR KLAUS - Das Restaurant - ‬4 min drive
  • ‪Panorama Restaurant Elfer - ‬27 min drive
  • ‪Pizzeria Salute - ‬14 min walk
  • ‪Bottega No. 13 - ‬4 min drive
  • ‪Tyrol Cafe-Restaurant - ‬4 min drive

About this property

Hotel Burgstall

Upscale family-friendly hotel by the lake
You can look forward to a free breakfast buffet, an airport shuttle, and a terrace at Hotel Burgstall. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. Treat yourself to a massage, a body scrub, or a body treatment at the onsite spa. Free in-room WiFi is available to all guests, along with shopping on site and a garden.
You'll also enjoy perks such as:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Multilingual staff, an elevator, and tour/ticket assistance
Room features
All guestrooms at Hotel Burgstall offer comforts such as premium bedding and first-run movies, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels and first-run movies
  • Heating, daily housekeeping, and desks

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Free ski shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Playground
  • Ropes course
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Playground
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • Elevator

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • First-run movies
  • Flat-screen TV
  • Satellite channels

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination

Renovations and closures

The property is closed between April 15 and June 6.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 80 per vehicle (one-way)
  • Pet fee: EUR 15 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Burgstall Neustift Im Stubaital
Hotel Burgstall
Hotel Burgstall Neustift Im Stubaital
Burgstall Neustift Im Stubait
Hotel Burgstall Hotel
Hotel Burgstall Neustift Im Stubaital
Hotel Burgstall Hotel Neustift Im Stubaital

Frequently asked questions

Is Hotel Burgstall pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of EUR 15 per pet, per day.

How much is parking at Hotel Burgstall?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Burgstall?

Check-in start time: 2 PM; Check-in end time: 8 PM.

What time is check-out at Hotel Burgstall?

Check-out is at 11 AM.

Does Hotel Burgstall provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 80 per vehicle applies.

Where is Hotel Burgstall located?

Conveniently near skiing facilities, this Neustift Im Stubaital hotel is located in the mountains within 3 mi (5 km) of Foesterhaus, Schlick 2000 Ski Resort, and Wipptal. St. George Church and Elfer Gondola are also within 2 mi (3 km).

Hotel Burgstall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 3 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
nulla di speciale, pulita e personale molto cortese. i prezzi un po' alti per la tipologia di struttura
Stayed 2 nights in Jul 2021

8/10 Good

Roselyne, Orsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon accueil, établissement au calme et très propre. Effort fait pour nous fournir le menu en français. Chambre agréable, à la fois moderne et typique, avec belle vue sur la montagne. Petit déjeuner correct. Carte d'accès aux remontées mécaniques de la vallée offerte par l'hôtel très appréciable. Nous avons passé un très bon séjour.
Stayed 3 nights in Aug 2020

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familiengeführtes Hotel der gehobenen Klasse
Wunderschön gelegenes Hotel, großzügiges Zimmer mit neuem modernen Bad. Wellness Bereich sehr gemütlich eingerichtet. Essen trotz sehr geringer Belegung (außerhalb der Saison) sehr reichhaltig und sowohl qualitativ und optisch ausgezeichnet. Service sehr gut, Mitarbeiter freundlich und hilfsbereit.Besonders haben uns die Wandertipps vom Seniorchef gefallen - sind sehr empfehlenswert.