I was not given a phone number during the booking process. The owner did not text the lock box #, as he said he would, so we were locked out upon arrival. This led to a very nasty encounter with a neighbour when we canvassed the neighbourhood for help. Cottage says it sleeps 5, but is only equipped for four people; eg. 4 chairs, 4 plates, 4 knives. The large front room was too hot to use so our family of five was cramped into the living room. We ran out of propane after cooking one meal so we could not barbeque. Cottage was not properly cleaned. No instructions or information and no owner present. We were turned away from Innisfil Beach because we did not have a pass. We later found the pass but had then lost several days of swimming at that beach.