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"Staff were great, easy to find, nice comfy bed with a bath in the bathroom. Breakfast was nice but they need to move the egg station to the beginning or to end, it just creates a blockage if people in the middle. The only thing I think the bedheads need updating & I expected a pillow menu but there wasn’t one. Will stay again if the price is right. "

"It was loved"

"I booked for Felix and must have booked a second later than someone on another platform. It was an innocent mistake where Jacky at the front desk offered me the same room at Charlotte where nothing was required on my part except turn up there. I turned up to Charlotte where Hailey and Arman made what could have made me agitated into a very comfortable transition to my room. I really enjoyed my experience at Oaks even if it was at Charlotte instead of Felix. I can see the culture of the staff is...

"Good location "

"This apartment was classy, beautifully decorated, central to southbank, and so easy to get to. We had a lovely time here and watched some of the fireworks from the pool area, which is lovely. Staff were friendly, plenty of food and drink options around. Will be back for sure!"

"It is a wonderful apartment to stay at. Everything was excellent. Thank you to all the staff that we interacted with."

"Room was great, lounge was really uncomfortable that we ended up sitting on the floor & the bed (mattress) was too soft for us"

"Parking was a little tight "