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Sheraton Indianapolis Hotel at Keystone Crossing

4.0 star property
Indulge in breakfast with kids' meals available then spend your day strolling through nearby shopping centers and parks before returning to relax by the indoor pool.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Indianapolis Hotel at Keystone Crossing

Terrace/patio
Premium bedding, down comforters, pillowtop beds, in-room safe
Indoor pool
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar
  • Free WiFi
  • 24/7 front desk
The price is SAR 349
SAR 408 total
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 33.9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 33.9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 33.9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 33.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 33.9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 51.1 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 33.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 33.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Marriott Indianapolis North

Pool
Parking included
Restaurant
Air conditioning
8.8 out of 10, Excellent, 1,002 reviews
The price is SAR 709
SAR 829 total
includes taxes & fees
14 Feb - 15 Feb
Marriott Indianapolis North

About the neighborhood

Map
8787 Keystone Crossing, Indianapolis, IN, 46240

What's nearby

  • Fashion Mall at Keystone - 3 min walk
  • Dave & Buster's - 6 min drive
  • Castleton Square - 6 min drive
  • Indiana State Fairgrounds - 12 min drive
  • Butler University - 12 min drive

Getting around

  • Indianapolis Station - 28 min drive
  • Indianapolis Intl. Airport (IND) - 35 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪Maggiano's - ‬8 min walk
  • ‪P.F. Chang's China Bistro - ‬7 min walk
  • ‪Food Court - ‬5 min walk
  • ‪The District Tap - ‬14 min walk

About this property

Sheraton Indianapolis Hotel at Keystone Crossing

Upscale hotel near Fashion Mall at Keystone
Take advantage of a grocery/convenience store, a terrace, and a shopping mall on site at Sheraton Indianapolis Hotel at Keystone Crossing. The on-site restaurant, Keystone Cafe, offers breakfast, lunch, dinner, and kids' meals. In addition to a coffee shop/cafe and a garden, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • ATM/banking services, a computer station, and a banquet hall
  • An elevator, a gift shop, and concierge services
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 395 rooms boast comforts such as premium bedding and air conditioning, as well as perks like safes and WiFi. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and shower/tub combinations
  • 37-inch flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 18 per day)
  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 18 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Keystone Cafe

Things to do

  • Fitness center
  • Indoor pool
  • Shopping mall
  • Shopping

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Computer station
  • Conference center (7344 square feet of space)
  • Meeting rooms - 29

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 18 per person
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Self parking fee: USD 18 per day
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indianapolis Sheraton Keystone
Keystone Crossing Sheraton
Keystone Hotel Indianapolis
Keystone Sheraton Indianapolis
Sheraton Hotel Keystone Crossing
Sheraton Hotel Keystone Indianapolis
Sheraton Indianapolis Hotel Keystone Crossing
Sheraton Indianapolis Keystone
Sheraton Indianapolis Keystone Crossing
Sheraton Keystone Crossing
Indianapolis Sheraton
Sheraton Indianapolis Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Indianapolis

Frequently asked questions

Does Sheraton Indianapolis Hotel at Keystone Crossing have a pool?

Yes, this property has an indoor pool.

Is Sheraton Indianapolis Hotel at Keystone Crossing pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sheraton Indianapolis Hotel at Keystone Crossing?

Self parking is available for USD 18 per day. Valet parking is available for USD 25 per night.

What time is check-in at Sheraton Indianapolis Hotel at Keystone Crossing?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Indianapolis Hotel at Keystone Crossing?

Check-out is at noon. Late check-out is available for USD 75 (subject to availability).

Where is Sheraton Indianapolis Hotel at Keystone Crossing located?

Situated in the business district, this hotel is steps from Fashion Mall at Keystone, and within 3 mi (5 km) of Fastimes Indoor Karting and Castleton Square. Dave & Buster's is 3.1 mi (4.9 km) away.

Sheraton Indianapolis Hotel at Keystone Crossing Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 778 out of 1279 reviews" "
Rating 8 - Good. 244 out of 1279 reviews" "
Rating 6 - Okay. 109 out of 1279 reviews" "
Rating 4 - Poor. 74 out of 1279 reviews" "
Rating 2 - Terrible. 74 out of 1279 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confusing as operating as a Marriott. Pushes you to pay to park when there is free parking. There’s an extremely convenient bridge into the mall. It’s winter & they don’t have an extra blanket in the wardrobe.
Stayed 1 night in Jan 2025

10/10 Excellent

ALLEN, NEWBURGH

It is connected to the Fashion Mall and very close to multiple dining options.
Stayed 1 night in Jan 2025

4/10 Poor

Nicholas

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
So I’m torn on this review because the property was very nice and comfortable while I was stuck a few days in a snow storm. The fact it’s been almost two weeks and I CAN NOT get anyone on the phone to explain why I didn’t get ANY of my 3 incidental deposits. I stayed by myself and no I didn’t have a solo party. I actually made sure the housekeepers only had to tend to the bed and pick up my consolidated trash and towels. I think it’s very unprofessional that I can’t even get a call back or response.
Stayed 1 night in Jan 2025

10/10 Excellent

Chuchuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jan 2025

2/10 Terrible

safa

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We booked out room a year in advance and upon arrival was told our room was not ready yet and would mot be ready for HOURS! In anticipation for the Eras tour the hotel should have been better prepared for the influx of people coming in. After a long road trip to the hotel we planned to get showered and dressed for the big show. About 20 women were all trying to get dressed in a small hotel.lov y bathroom. Everyone was told their rooms were not ready. Not ok! You had a year to plan for this huge event with the amount people coming in. Super dissapointed
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service at front desk and restaurant.
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, updated hotel. Friendly staff. No free parking, which was my only dislike.
Stayed 1 night in Jan 2025

8/10 Good

JD

Stayed 1 night in Dec 2024

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
All was good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tamika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk rep (Kim) was so personable and patient. I appreciated her greatly!
Stayed 1 night in Dec 2024

10/10 Excellent

Jasmine

Stayed 1 night in Nov 2024

10/10 Excellent

Xiangxin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Afila

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the customer services. Did not like the pay to park.
Stayed 2 nights in Dec 2024

10/10 Excellent

Antwain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Traveled with group
Everything
Stayed 1 night in Dec 2024

10/10 Excellent

Mayda

Stayed 1 night in Dec 2024

10/10 Excellent

JerMario

Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was perfect for our visit to Indy at Christmas time. We were able to shop and dine and enjoy the hotel bar at night.
Stayed 1 night in Dec 2024

8/10 Good

Andre

Stayed 3 nights in Dec 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely updated. Looks new. Room was beautiful with a large screen TV. Valet parking was super responsive with text communication. Love the walk through to the Fashion Mall with dinner at the Cheesecake Factory.
Stayed 1 night in Dec 2024

10/10 Excellent

emily

Stayed 3 nights in Dec 2024

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t appreciate housekeeping knocking on my door at 8 am on checkout asking if I was checking out soon. Other than that, it was good for my business trip.
Stayed 1 night in Dec 2024

8/10 Good

Sonia

Stayed 1 night in Dec 2024