4/10 Poor
Bethe
17 March 2025
Disliked: Property conditions & facilities, communication
The property management is awful. When I checked in- no starter items (toilet paper, soap etc.), came back later than night and items were there. Went to get in bed and found no sheets. Called management and they said- maybe tomorrow they could be delivered. In the morning, discovered we had no cold water so couldn’t shower because the water was so hot. Called repeatedly and was told they would try to fix it that day. No apologies for this huge inconvenience. The only positive about the management experience was the person who brought the sheets she also brought us new towels because the ones there were old and threadbare. Everything was finally fixed after 1.5 days. I was very disappointed that this company didn’t work out because it is so close to where I needed to be while in IN.
Bethe
Stayed 3 nights in Mar 2025