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"A relaxing stay at this beautiful inn. I would strongly recommend this ryokan for others looking for great food and wonderful onsen!"

"The staff were very friendly and helpful. They did not speak English, but we used Google Translate to communicate. The room was spacious. The bath was very warm, but relaxing. Very traditional Japanese breakfast as well. Overall, great experience."

"Amazing place, clean spacious rooms for the Japanese style rooms, great dinner and breakfast and clean onsens. Would highly reccomend for those staying in the Yamagata area given tbe proximity to the train station"

"Hotspring was very nice. I didnt stay due to the skiing aspect. But they are well equipped for it. Great quality of food for their breakfast and supper buffets. The staff were very kind even though i dont speak a lot of japanese. "

"There is supposed to be no staff at all at this hotel, apart from housekeeping to clean the rooms after you check-out :) Check-in time starts from 3pm (won't work before that), with a QR code you will get after completing their pre-check-in system, they will remind you about that after you made the booking online. They will then give you the room number and password to open your lock of your room. No key basically There is a cafe at the ground floor might help for breakfast or light lunch. Rooms are new & spacious, I love it"

"The room is spacious, cosy and welcoming. The inroom onsen was very relaxing and nice and the staff is very friendly and warm. Recommended! "

"Room service included daily and very clean. Smoking rooms do wreak of cigarette smoke, but what could you expect."

"Excellent food, customer service, and overall experience."

"The room was on the top floor overlooking the lake but the trees blocked most of the view. The size of the room was good and the bed was comfortable. It would have been good to have smaller pillows available in the room. I ended up rolling up a towel to make a smaller pillow. Meals were included in the stay and there was plenty of variety. Only real bummer is that I think I left my Prescription Progressive Glasses in the room and can't get anyone to pick up the phones & check!"