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"This was nice hotel with dining options and a clean and comfortable room. "

"Beautiful hotel. Perfect location. Extremely helpful staff. "

"A great hotel with great personnel but expensive parking. "

"Amazing property, friendly staff, would stay here again."

"Nice meeting those people "

"Great place, convenient"

"Right by/in airport, 10 minute shuttle bus to terminal 2. Quick efficient booking in. Went to a restaurant in the wider terminal as restaurant was closed."

"Just wow....this hotel is great. Located near the airport just a five minute drive. Check in was wonderful. Greated by a friendly and helpful person. Rooms were clean and spacious. The bar and restaurant were spacious as well and had a good variety. Friendly staff throughout. Ample parking underground. "

"I arrived at 7am on New Year's Eve and with a 3pm check-in had planned to drop my luggage, have breakfast and explore. However, Miriam and Savid were most helpful and got me into my room immediately. I had read a comment about the "inconvenience" of the bar/reception, but I had no issue with it on checking in or out. The "cozy" room was lovely and lived up to its presentation on the website. I had read a review about the "stage" bed--basically a futon on a raise platform-- being difficult to manage for a couple in their 50s, I'm 64 and, again, had no problem. I would rethink this room option if you have mobility issues. The location is ideal. you are in the heart of the Zeil shopping district--a little to bougie for my wallet but the Galleria is also close. You are a stone's throw from the Opera and there are restaurants of all calibers nearby. With the help of Filip at the bar, and a old-school paper map, I walked to the Goethe House, Rommerplatz, and across the Eiserner Steg to the Spadel Museum. On checking out Carlos helped me with a room charge issue and assured me that it would be refunded. Ruby Louise is a great way to experience Frankfurt! It is hip [but not cliche] the location couldn't be better, but it is largely due to the staff mentioned above that my stay was exceptional. I currently live in Kazakhstan and Frankfurt is my gateway to parts beyond, in the future rather than a layover I will opt for a stayover and I wouldn't stay anywhere else. "