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"We stayed at this hotel during a family wedding event and had such a good experience that we ended up canceling our other reservations to return here for the rest of the trip. We’re already planning to come back next year! The service was excellent throughout our stay—professional, friendly, and attentive, just as expected. We dined at the hotel restaurant a couple of times out of convenience, especially when we were too tired to go out. While the food was decent, it was on the pricey side and not particularly memorable. As a self-proclaimed coffee snob, I was thrilled to find so many amazing cafés within walking distance. The area around the hotel is full of excellent restaurants too—some real gems that we can’t wait to revisit with family next year. My son mentioned that the pool was quite crowded and noisy during the day with lots of young children, so he preferred going later in the evening when it was quieter. I also really appreciated the hotel’s self-service laundry room, which is such a useful amenity during longer stays. However, during our third stay, we noticed that two dryers and one washer were out of order, which made doing laundry a bit tricky. Overall, it was a very comfortable and enjoyable experience. Despite a few minor inconveniences, we felt well taken care of and look forward to staying here again soon."

"I liked double tree because of how quiet it was. It was silent in my room when I slept. The cleanliness was amazing too everyday they took care of cleaning the place and it was spotless. That is why in my opinion double tree is a 5 star hotel. We stayed in room 1552 in the Residence. Amazing experience."

"Very clean and nice"

"N/a"

"Thank you Novotel Ambassador Suwon for your warm welcome. We stayed for 13 nights and absolutely loved every minute of it. The ambience atmosphere make you feel relaxed. The modern design, spacious rooms and cleanliness added comfort. The hotel is conveniently located within walking distance to shopping mall and public transport. Airport limousine is available from the airport to the hotel and back. We will be back soon 😊 I rate this hotel 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ "

"Great property, room amenities were great. Love the city view from the 18th floor. Wish we could have stayed longer. "

"My family and I stayed here for four nights and staying here was a really great decision. The bus to the train station was just up the street, the amount of places to eat was really convenient and the kids area was the cherry on top! Definitely recommend this hotel!"

"Good"

"Beautiful hotel with friendly, helpful & well-trained staff. Breakfast buffet is plentiful & varied. The pool bar/games room has a great vibe!"