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"Great stay "

"프론트데스크에 체크인 도와주신 젊은 남자분, 방 배정도 안좋은 곳으로 보내고, 받아야 하는 바우쳐들도 안챙겨주시고, 말투만 상냥하지 대충대충 그렇게 좋은 서비스를 받는다는 인상은 없었습니다. 객실 화장실에 곰팡이는 스프레이만 뿌려도 없어 질텐데 너무 많더라구요. 4성 호텔인데 모텔보다 곰팡이가 더 많은 객실은 처음입니다;; 좀 해결했으면 좋겠네요. 나머지 프론트데스크 스탭분들, 특히 나이 좀 있어보이는 남자분은 너무 친절하고 꼼꼼히 다 챙겨주시고 해서 지내는동안 너무 편안했습니다. "

"We had an exceptional experience with the Grand Hyatt Incheon: Started with the free shuttle that picked us outside terminal 2 @Gate 4A 1st Floor, arrival. As of 1.25.2025, the shuttle arrives at 10 & 40 of every hour; starting early in the evening till 10:00 pm, not sure of the operation hours exactly, travelers should check with hotel website. Upon arriving at the hotel, we had a pleasant and speedy check-in by Jenna. A shout out to Jenna, thank you. For the rest of the stay, we had nothing but high praises for the staff. What’s great is the easiness with travel between airport and hotel, especially for foreign travelers not speaking Korean. We had such a great stay, definitely recommend the grand hyatt Incheon, definitely will return to the hotel, Again, thank you for the experience. "

"Spa overnite hours excelleny"

"Excellent location next to a shopping centre, fabulous Japanese restaurant on site."

"This hotel complex is large with great views of the city. The staff speaks wonderful English and are determined to make everything operate smoothly. For me, the closeness to the enormous train station was the biggest blessing."

"The front desk staff is friendly and helpful to guide us how to find places to shop and eat. The hotel is clean and beautiful. Our family had a pleasant time at GLAD. "

"Great"

"overall good service"