Room was fine, bed was comfortable and the bathroom was good. The room was never cleaned which I normally don't mind but we did have ants coming into the room and into the bin. Staff were mostly never around, we were going to see if we could book a DMZ tour and a bus to Phong Nha with them since there was a big pull up poster by the reception desk advertising these but since there was no one ever there we had to make our own arrangements. Location was about 20 minute walk from the backpacker area but it was quiet at night.