2/10 Terrible
Nicole, Sunnyside
Traveled with family
5 January 2025
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly, he was a relative of the owner. The hotel is nothing like the pictures on Expedia. Unfortunately when we walked into our room we got blasted from extreme heat, felt like a sauna. The heat was set to 80 degrees. The room itself was decent for an older hotel. We went downstairs to have a look at the pool, it was dark as it was closed for the evening. It appeared to have lots of seating for the guests. The hot tub appeared to be broken there was lots of stuff floating in there. The pool appeared to be dirty as well. There was broken glass in the candy machine at the front desk. When we entered back into our room, we seen a few cockroaches crawling on the wall by the window. We managed to get one of them but that other one was on the loose. The continental breakfast was a joke. All there they had was two waffle irons and a machine for the batter, no plates or syrup. We grab a few coffees and two juices from the juice machine. The orange juice had a fruit fly floating in it:( We came back to the room and there were cockroaches in the washroom. We didn’t even have a sip of our coffee, packed up our things and headed out. There was no one at the front desk to talk to so we just left our room key. Expedia contacted the hotel and the nephew refunded 2 of our 3 nights. Thank you very much for that.
Nicole
Stayed 3 nights in Jan 2025