KKS Hotel was a very clean comfortable stay. The proximity of the train station and to the Taroko shuttle stop was perfect for us - we were able to go from the train station straight to our hotel to leave our luggage at the hotel and hop right on the bus to the gorge. All the staff were very helpful and friendly, although English was limited. One of the concierges who was working in the evening (didn't get his name!) spoke good English and gave us great directions and tourist info. He was incredibly helpful and friendly. Refrigerator in the room was very convenient, and the obvious upgrades in interior were nice. The hotel (and this whole area) is under the landing flight path of the fighter jets though, which was rather noisy (we were on the 7th floor). The night market in Hualien is amazing - spacious, cleaner, more lively and less crowded than Taipei markets.