See all properties
Save

Tru by Hilton Katy Houston West

2.5 star property
Hotel in Katy with free breakfast and a fitness center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Katy Houston West

Lobby sitting area
Desk, laptop workspace, blackout drapes, soundproofing
Lobby sitting area
Front of property - evening/night
Business center

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet friendly
  • Breakfast included
  • Gym
  • Housekeeping
  • Air conditioning
The price is SAR 316
SAR 370 total
includes taxes & fees
2 Jan - 3 January 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, soundproofing

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, soundproofing

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, soundproofing

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, soundproofing

Room, 1 King Bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

Desk, laptop workspace, blackout drapes, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Hearing & Mobility)

Desk, laptop workspace, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Roll-In Shower, Hearing & Mobility)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Hyatt Place Houston/Katy

Pool
Breakfast included
Pet friendly
Parking included
8.8 out of 10, Excellent, (1004)
The price is SAR 332
SAR 390 total
includes taxes & fees
20 Jan - 21 January 2025
Hyatt Place Houston/Katy

About the neighborhood

Map
200 Ernstes Road, Katy, TX, 77494

What's nearby

  • Katy Grand - 2 min drive
  • Memorial Hermann Katy Hospital - 2 min drive
  • Typhoon Texas - 4 min drive
  • Katy Mills Mall - 5 min drive
  • Katy Park - 8 min drive

Getting around

  • George Bush Intercontinental Airport (IAH) - 44 min drive

Restaurants

  • ‪Times Square Entertainment - ‬18 min walk
  • ‪Main Event Entertainment - ‬10 min walk
  • ‪Freddy's Frozen Custard & Steakburgers - ‬8 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪The Alley - ‬2 min drive

About this property

Tru by Hilton Katy Houston West

Hotel near Katy Mills Mall
At Tru by Hilton Katy Houston West, you can look forward to free continental breakfast, an arcade/game room, and dry cleaning/laundry services. In addition to a gym and a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Express check-out, express check-in, and a 24-hour front desk
  • A billiards/pool table, a reception hall, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 105 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 50-inch LED TVs with premium channels
  • Heating, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available weekdays 6:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fitness center

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch LED TV
  • Premium channels
  • Satellite channels

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
4 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Katy Houston
Tru by Hilton Katy Houston West Katy
Tru by Hilton Katy Houston West Hotel
Tru by Hilton Katy Houston West Hotel Katy

Frequently asked questions

Is Tru by Hilton Katy Houston West pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Katy Houston West?

Self parking is free at this property.

What time is check-in at Tru by Hilton Katy Houston West?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru by Hilton Katy Houston West?

Check-out is at noon. Late check-out is available for USD 10 (subject to availability).

Where is Tru by Hilton Katy Houston West located?

Situated in Katy, this hotel is 0.5 mi (0.8 km) from Main Event and 2 mi (3.2 km) from Katy Mills Mall. Times Square Entertainment and Memorial Hermann Katy Hospital are also within 1 mi (2 km).

Tru by Hilton Katy Houston West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 298 out of 524 reviews" "
Rating 8 - Good. 119 out of 524 reviews" "
Rating 6 - Okay. 46 out of 524 reviews" "
Rating 4 - Poor. 29 out of 524 reviews" "
Rating 2 - Terrible. 32 out of 524 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Mike, New Braunfels

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathryn

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lacount

Liked: Cleanliness
Stayed 1 night in Oct 2024

4/10 Poor

chimezie

Stayed 1 night in Sep 2024

10/10 Excellent

cristian

Business traveler
Liked: Cleanliness, amenities
Good
Stayed 5 nights in Oct 2024

4/10 Poor

Jordan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I just want to start this off by saying by no means do I want anyone to be fired because it could be nobody’s fault! However me and my partner were visiting Katy Texas from Chicago to see my best friend who just moved her and had a kid. Upon arrival from the hotel we were able to get our room 3 hours early which was amazing! We hand our Credit card over to the young gentleman and he says he need to verify the card info (seemed pretty normal). About an hour later we get a random charge on the credit card for $95 from “D” sporting goods. 1. There is a D Sporting goods .5 miles away from the hotel. 2. That credit card doesn’t barely leave our apartment in Illinois. 3. We checked into Casa Del Mar in Galveston and they never took the card only had us swipe it. Called the hotel manger and explained it and his initial response was “uhhhhh okay?” Like why are you bothering me is what it felt like. He said he was going to investigate but we shall see. Just a very poor start to our trip overall. Other than that the stay was fantastic the hotel is amazing ! I’m not putting blame on anyone stuff just adds up in my opinion. If anyone else has had this situation please let me or the hotel manager James Radcliffe know.
Stayed 3 nights in Oct 2024

10/10 Excellent

Qingquan, Flushing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Nenad, Zagreb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

REBECCA, wharton

Stayed 1 night in Sep 2024

10/10 Excellent

Nenad, Zagreb

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 5 nights in Sep 2024

6/10 Okay

Sui

Dogs barking at night.
Stayed 1 night in Sep 2024

10/10 Excellent

Qingquan, Flushing

Stayed 1 night in Sep 2024

2/10 Terrible

Tiffani

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Although the property was clean, we were unable to check in until almost 4 o’clock. The poor lady had a lobby full of people waiting to check in and only a select number of rooms available due to the housekeeping being backed up. They were able to provide us one of the rooms at around four, making us late to our event by the time we showered and left the hotel. There were several of us in the group hence the reason we rent more than one room. Prior to leaving for our event around 5, I went back to the front desk to check on the status of the second room, and it was still unavailable. The lady working, then was different from the one when we originally checked in and gave us the excuse that they had a lot of people check out this morning. Which leaves me to believe management did not plan to have adequate staff covering for housekeeping.
Stayed 1 night in Sep 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

dave, Gulf Breeze

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Easy access to I-10 I a reasonably clean area.
Stayed 1 night in Sep 2024

6/10 Okay

Anitra

Traveled with group
Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Doris

Traveled with family
Liked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Brian

Stayed 1 night in Sep 2024

10/10 Excellent

Qingquan, Flushing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness
Zoom in
First let me say the front desk staff was awesome. Now the housekeeper staff needs a lot of work. I think it's crazy that if you put your do not disturb, sign on your door the night before and take it off at 9:00 in the morning. You do not get service. I left my hotel room around 9:00 a.m. and when I came back my room was not serviced. I had no towels or anything. I was told that because I had to sign up when they came in and started their shift that my room automatically didn't get service. That to me is incorrect. If you're a housekeeper when you go to that room to service it. If it at that point in time has the do not disturb sign on the door then the room does not get service. This is from a former housekeeper so when me and my husband left that morning they hadn't even got close to our room. They were all the way down the hall. Not only that, the room needed a more close inspection as I will put a picture below to show you what I'm talking about.
Zoom in hand prints from the last guest ... Just gross 🤮
Stayed 2 nights in Aug 2024

8/10 Good

Prosenjit

Stayed 4 nights in Aug 2024

8/10 Good

Kelly

Stayed 1 night in Aug 2024