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The Royal Sonesta Houston Galleria

4.0 star property
Hotel with a 24-hour health club, a short walk to Westheimer Rd

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Sonesta Houston Galleria

Exterior
Staircase
Outdoor pool, open 6:00 AM to 9:00 PM, sun loungers
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Meeting facility

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • 24/7 front desk
  • Pet friendly
  • Breakfast available
The price is SAR 605
SAR 788 total
includes taxes & fees
23 Dec - 24 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Pillowtop bed
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Pillowtop bed
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Pillowtop bed
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Premier Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Pillowtop bed
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Pillowtop bed
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Executive Room, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Pillowtop bed
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Living area | 46-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, City View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, Accessible (Tub)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, City View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Suite, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Pillowtop bed
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing, SHower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Accessible (Hearing, SHower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Pillowtop bed
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible (Hearing, Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 Queen Bed, Accessible (Hearing, Tub)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible (Hearing, Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds, Accessible (Hearing, Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Pillowtop bed
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Executive Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Pillowtop bed
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Accessible, Corner (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Premier Room, 1 King Bed, Accessible, Corner (Hearing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Pillowtop bed
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible, Corner (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Executive Room, 1 King Bed, Accessible, Corner (Hearing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Pillowtop bed
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible (Hearing, Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Executive Room, 1 King Bed, Accessible (Hearing, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Pillowtop bed
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, City View (Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Pillowtop bed
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Premier Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Pillowtop bed
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Premier Room, 1 King Bed, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Pillowtop bed
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Pillowtop bed
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Pillowtop bed
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Premier Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Pillowtop bed
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Premier Room, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Premier Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Pillowtop bed
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior detail

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Pool
Pet friendly
Free WiFi
Restaurant
8.0 out of 10, Very Good, (1597)
The price is SAR 381
SAR 440 total
includes taxes & fees
3 Jan - 4 January 2025
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About the neighborhood

Map
2222 West Loop South, Houston, TX, 77027

What's nearby

  • The Galleria - 10 min walk - 0.8 km
  • River Oaks District - 11 min walk - 1.0 km
  • Greenway Plaza - 4 min drive - 3.5 km
  • Rice University - 7 min drive - 8.1 km
  • MD Anderson Cancer Center - 10 min drive - 10.5 km

Getting around

  • Wheeler Station - 7 min drive
  • Houston Station - 17 min drive
  • Houston William Hobby Airport (HOU) - 36 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Ciel Restaurant & Lounge - ‬8 min walk
  • ‪Jack in the Box - ‬8 min walk
  • ‪Velvet Taco - ‬6 min walk
  • ‪Kenny & Ziggy's New York Delicatessen - ‬9 min walk

About this property

The Royal Sonesta Houston Galleria

Upscale hotel near Westheimer Rd
You can look forward to a terrace, shopping on site, and dry cleaning/laundry services at The Royal Sonesta Houston Galleria. The on-site international cuisine restaurant, ARA, offers breakfast and lunch. Stay connected with in-room WiFi (surcharge), with speed of 50+ Mbps, and guests can find other amenities such as a bar and a 24-hour health club.
Additional perks include:
  • An outdoor pool with sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and an area shuttle
  • An electric car charging station, express check-out, and a front-desk safe
  • Multilingual staff, meeting rooms, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 485 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like desk chairs and air conditioning. Guest reviews say good things about the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with shower/tub combinations and free toiletries
  • 46-inch flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

Chinese (Mandarin), English, French, German, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 0 per stay)

Parking and transportation

  • Self parking on site (USD 32 per night; includes in/out privileges)
  • Valet parking on site (USD 42 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible van parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
  • Area shuttle (surcharge) up to 3 miles

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 21 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • ARA
  • Axis Lounge
  • Launch

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (50000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 46-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 25.74 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 21 per person
  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per stay (rates may vary)
  • Self parking fee: USD 32 per night (in/out privileges)
  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Houston Royal Sonesta Hotel
Houston Sonesta Hotel
Royal Houston
Royal Sonesta
Royal Sonesta Hotel
Royal Sonesta Hotel Houston
Royal Sonesta Houston
Sonesta Hotel Houston
Royal Sonesta Houston Galleria Hotel
Royal Sonesta Houston Galleria

Frequently asked questions

Does The Royal Sonesta Houston Galleria have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–9:00 PM.

Is The Royal Sonesta Houston Galleria pet-friendly?

Yes, The Royal Sonesta Houston Galleria allows pets (limit 2 total). There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Royal Sonesta Houston Galleria?

Self parking is available for USD 32 per night. Valet parking is available for USD 42 per night.

What time is check-in at The Royal Sonesta Houston Galleria?

Check-in start time: 4 PM; Check-in end time: anytime. Late check-in is available during limited hours.

What time is check-out at The Royal Sonesta Houston Galleria?

Check-out is at 11:00 AM.

Where is The Royal Sonesta Houston Galleria located?

Located in The Galleria, this hotel is within a 10-minute walk of Westheimer Rd and The Galleria. River Oaks District and Williams Tower are also within 15 minutes.

The Royal Sonesta Houston Galleria Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 516 out of 1003 reviews" "
Rating 8 - Good. 220 out of 1003 reviews" "
Rating 6 - Okay. 117 out of 1003 reviews" "
Rating 4 - Poor. 78 out of 1003 reviews" "
Rating 2 - Terrible. 72 out of 1003 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff went above and beyond for me. I had gotten sick when I was staying there and they accommodated my needs to help me recover .... the chef made me something I could eat. Dennis at the Front Desk was wonderful. Martin delivered things I needed as well as Dennis. The hotel manager, assisted in my recovery. I would highly recommend this hotel. I also loved how safe I felt staying here.
Stayed 3 nights in Nov 2024

10/10 Excellent

Baldemar

Stayed 1 night in Nov 2024

10/10 Excellent

ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

6/10 Okay

BRIAN

Traveled with partner
Liked: Cleanliness, staff & service
No
Stayed 1 night in Nov 2024

10/10 Excellent

Chelsea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and courteous. They made sure were well taken care of.
Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

shan, orlando

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Janito provided excellent service and made me feel truly cared for during my stay. The room service was great, and all the staff were very friendly and attentive. I highly recommend this hotel!
Stayed 2 nights in Nov 2024

6/10 Okay

Jeff, Pleasant Grove

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was nice, rooms were clean. The issue was in the gym infested with bugs running all over the floor. It was disgusting and needs to be fumigated!
Stayed 2 nights in Nov 2024

6/10 Okay

Kailyn

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
For this beautiful property the customer service could have been a little better. This is coming from a hotel employees opinion
Stayed 1 night in Nov 2024

10/10 Excellent

Jevon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Nov 2024

10/10 Excellent

HERMAN Truvoy, Pontiac

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

NICHOLAS

Liked: Cleanliness
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Wajid Ali

Stayed 1 night in Oct 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience ever!
Stayed 3 nights in Nov 2024

6/10 Okay

kenton

Stayed 2 nights in Oct 2024

10/10 Excellent

Tamara

Stayed 3 nights in Oct 2024

10/10 Excellent

Kim, Austin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The service of the staff is exceptional. They are friendly, attentive and truly want you to have a remarkable stay. In this day and age it’s great to see exceptional service being front and center. They even offer a free shuttle to take you back and forth to dining and shopping options in the area. The facilities are great and the value for the rate is excellent. Will definitely stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Eyad, Washington

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had to book a last minute room later in the evening. Checking was great and easy! Front desk agent was super friendly and helpful! Two downfalls, one was the bed sheets were stained and we didn’t notice until checkout. The second was they were doing an alarm test from 11:00am to 11:47am.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Amenities
Comfortable and resourceful
Stayed 3 nights in Nov 2024

10/10 Excellent

Bridget

Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Inconvenience, inconsiderate
Stayed 2 nights in Oct 2024

10/10 Excellent

Iftikhar

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Constance Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, staff nice and helpful. I would recommend. Breakfast was good, room nice and clean.
Stayed 3 nights in Aug 2024