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Sonesta Hotel Houston IAH Airport

4.0 star property
Houston hotel in Northside with airport shuttle service and a fitness center

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Sonesta Hotel Houston IAH Airport

Outdoor pool
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Daily full breakfast (USD 20.00 per person)
Restaurant
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Reviews

7.6 out of 10

Good

Popular amenities

  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Free airport shuttle
    Free airport shuttle
  • Room service
    Room service

Room options

Similar properties

Exterior
DoubleTree by Hilton Houston Intercontinental Airport
Pool
Hot Tub
Free airport shuttle
Parking included
8.4 out of 10, Very Good, (1005)
The price is SAR 443
SAR 505 total
includes taxes & fees
29 Sep - 30 Sep
DoubleTree by Hilton Houston Intercontinental Airport

About the neighborhood

Map
425 North Sam Houston Parkway East, Houston, TX, 77060

What's nearby

  • Greenspoint Mall - 16 min walk
  • Sam Houston Race Park - 12 min drive
  • Golf Club of Houston - 12 min drive
  • Willowbrook Mall - 12 min drive
  • Deerbrook Mall - 15 min drive

Getting around

  • Houston Station - 30 min drive
  • George Bush Intercontinental Airport (IAH) - 17 min drive

Restaurants

  • ‪Los Campesinos Mexican Restaurant - ‬17 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Whataburger - ‬16 min walk
  • ‪Dairy Queen - ‬17 min walk
  • ‪Waffle House - ‬19 min walk

About this property

Sonesta Hotel Houston IAH Airport

Hotel near Sam Houston Race Park
Located close to Houston Grand Prix, Sonesta Hotel Houston IAH Airport provides a free roundtrip airport shuttle, shopping on site, and dry cleaning/laundry services. For some rest and relaxation, visit the spa tub. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Full breakfast (surcharge), express check-out, and a banquet hall
  • Luggage storage, 16 meeting rooms, and a computer station
  • Guest reviews speak highly of the helpful staff
Room features
All 335 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with premium channels
  • Separate sitting areas, refrigerators, and on-request microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free roundtrip airport shuttle from 5 AM - 11:00 PM

Food and drink

  • Full breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 20.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Sam's Bar
  • Sam's Restaurant

Things to do

  • Fitness center
  • Outdoor pool
  • Shopping
  • Spa tub

Family friendly

  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (27000 square feet of space)
  • Meeting rooms - 16

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 91
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property offers airport shuttle service 5 AM until midnight.

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20.00 per person
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Hyatt Regency Houston Intercontinental Airport Hotel
Hyatt Regency Houston Intercontinental Airport Houston
Hyatt Regency Houston Intercontinental Airport Hotel Houston

Frequently asked questions

Does Sonesta Hotel Houston IAH Airport have a pool?

Yes, this property has an outdoor pool.

Is Sonesta Hotel Houston IAH Airport pet-friendly?

Yes, this property allows pets with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Sonesta Hotel Houston IAH Airport?

Self parking is free at this property.

What time is check-in at Sonesta Hotel Houston IAH Airport?

Check-in begins at 3 PM. Early check-in is available for a fee of USD 30.00 (subject to availability). After-hours check-in is not available.

What time is check-out at Sonesta Hotel Houston IAH Airport?

Check-out is at 11:00 AM. Late check-out is available for USD 30.00 (subject to availability).

Does Sonesta Hotel Houston IAH Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Sonesta Hotel Houston IAH Airport located?

Located in Northside, this hotel is within 12 mi (20 km) of Houston Grand Prix, Sam Houston Race Park, and Golf Club of Houston. Willowbrook Mall and Six Flags Hurricane Harbor are also within 12 mi (20 km).

Sonesta Hotel Houston IAH Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 407 out of 1005 reviews" "
Rating 8 - Good. 233 out of 1005 reviews" "
Rating 6 - Okay. 161 out of 1005 reviews" "
Rating 4 - Poor. 103 out of 1005 reviews" "
Rating 2 - Terrible. 101 out of 1005 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

John, Cerritos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Selena, Watauga

Traveled with partner
Disliked: Staff & service
.
Stayed 3 nights in Sep 2024

2/10 Terrible

Sara

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the worst experience I have ever had with any hotel. It started out with us waiting two hours for the shuttle (that never showed up), to people not answering phones, to items being broken, and then always a reason for the poor service. We were told it was due to the hotel just being bought, cleaning not being in, or that they were sooooo busy. Never again will I stay at this property nor do I want to stay with the Hyatt that I originally planned on staying with. I even talked to corporate the day before we flew out and no one conveniently said anything.
Stayed 3 nights in Sep 2024

8/10 Good

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here during a convention also held at the hotel . It was during the management change so checking in was a little long but overall it was a nice hotel and a nice stay.
Stayed 2 nights in Sep 2024

4/10 Poor

ARTHUR

Disliked: Amenities
Nice upkeep BUT I had to pay for an Uber because they didn’t answer my CALLS (more than an hour; a NUMBER of times) requesting their advertised free shuttle. AND, I almost didn’t get a room because the hotel changed ownership (Sonoma is the new owner) and it seemed they weren’t going to honor paid for reservations. I had to wait more than an hour for the verdict on my fate. I got to the hotel about 12:30 am ( started calling the shuttle a few hours before that; about 10:40 pm) but didn’t get a room until about 2:00 am!! How do I go about being reimbursed for my Uber charges???
Stayed 2 nights in Sep 2024

4/10 Poor

Danika

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
My key wouldn't work to room, and i had to get key card redone twice. House keeping didn't clean room, and when i called for clean towels nobody showed up so i had to go to front desk again. An event was going on at the hotel, and there was no reserved parking for hotel guests.
Stayed 2 nights in Sep 2024

6/10 Okay

Ivan

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Funny smell in the room The floor has rug. Does needs to be replaced?
Stayed 5 nights in Sep 2024

8/10 Good

Damain

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I love that the location is quiet and safe to stay in. I didn't like that the waterfall didn't work at the pool and well as not constantly maintained. Side not, not many stores around the area. You will need a bike or car to get food and basic items
Stayed 7 nights in Aug 2024

10/10 Excellent

Muna, Douglasville

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Sep 2024

4/10 Poor

Aaron

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Price of room was not worth it. Price of food way to high for the type and quality. I won't stay there again. I could hear every person walking outside my room.
Stayed 1 night in Aug 2024

10/10 Excellent

Jospin

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

jesse

Stayed 1 night in Aug 2024

4/10 Poor

Deirdre

Disliked: Cleanliness, staff & service, property conditions & facilities
Refrigerator didn’t work and no microwave
Stayed 1 night in Aug 2024

6/10 Okay

Abdulahi

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Poor front desk and room service. The phones don’t work either so you have to go down to the front desk to put in a request ( if they are there), the place is clean other than that nothing else shows it’s a 4 star hotel. I didn’t enjoy my experience there, I was expecting something better
Stayed 2 nights in Aug 2024

2/10 Terrible

DINEECHIA

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in at 10 and checked out at 3 this hotel is less than 2 stars a waste of money i called for a shuttle and waited over an hour i had to call 3 times the hotel is 17 min away and the driver said it was no traffic i requested towels because for some reason it made sense to have 1 towel for 2 ppl and the lady working the desk said she couldnt bring me any the service sucked the tub waa stopped up just dont waste ur money or time by staying here
Stayed 1 night in Aug 2024

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allow me to stay after another hotel cancelled my reservation at the last minute
Stayed 1 night in Aug 2024

4/10 Poor

Chris

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was old and out of date and can benefit from a complete remodel. The hot water turned brown and I'm not sure if this is an issue with the city or property. Friendly staff and the food was decent.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mario

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Steven, Chicago

Business traveler
Disliked: Cleanliness, property conditions & facilities
Terrible and dirty hotel
Stayed 1 night in Aug 2024

2/10 Terrible

akale

Traveled with family
Disliked: Property conditions & facilities
My goodness, what has happened to the Hyatt? Your better off staying at the Fairfield in or any other motel/Inn in the Houston area. This hotel was dirty, dilapidated, poor all around maintainable. Terrible smell. You can see that this Hyatt hotel was neglected. It will ruin your trip because it is an eyesore. We were so disappointed we tried booking a different hotel last minute. The hotel looks absolutely different from the pictures
Stayed 3 nights in Aug 2024

8/10 Good

Mounia

Stayed 2 nights in Jul 2024

6/10 Okay

Tom

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Mackxelande

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very mean and unprofessional except for Sharon at the front desk who is exceptional and does her job very well!
Stayed 1 night in Jul 2024

4/10 Poor

Davina F

Disliked: Cleanliness, staff & service, property conditions & facilities
I’m flying standby with my 75 year old Mother so we picked this Hyatt because it was closer to the airport since our flight was 5 am the next morning. We waited at the airport for over an hour because no one at the hotel would answer the telephone. The phone was picked up twice and the staff hung up both times. At one time I had 2 telephones ringing at the same time and they never picked up after over 6 minutes. When I arrived, there was an older gentleman that was very rude both times I encountered him. He brushed me off so I dealt with Wesley who tried to help. Unfortunately offering breakfast the next day when the flight left at 5 am was not helpful. I was very disappointed and I’m always referring a Hyatt Hotel to friends and family. By the way, the older middle eastern man did not give me his name.
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Liked: Amenities
Nice and clam place
Stayed 1 night in Aug 2024