Sonesta ES Suites Houston Galleria

3.0 star property
Escape to an oasis near NRG Stadium where helpful staff await your arrival. Find comfort in a free breakfast and outdoor pool.

Choose dates to view prices

Photo gallery for Sonesta ES Suites Houston Galleria

Lobby
BBQ/picnic area
Outdoor pool, sun loungers
Full-size fridge, microwave, stovetop, dishwasher
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Laundry
  • Gym
The current price is SAR 443
SAR 518 total
includes taxes & fees
7 Feb - 8 Feb

Room options

Available filters for rooms
Showing 11 of 11 rooms

Studio Suite, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Hair dryer
Shower/tub combination
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Hair dryer
Shower/tub combination
  • 61 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Separate bedroom
  • 61 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Queen Bed

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Separate bedroom
Hair dryer
  • 61 sq m
  • Sleeps 3
  • 1 Queen Bed

Studio, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Hair dryer
Shower/tub combination
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Hair dryer
Shower/tub combination
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Hair dryer
Shower/tub combination
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Hair dryer
Shower/tub combination
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Separate bedroom
Hair dryer
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Accessible (Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Hair dryer
Shower/tub combination
  • 61 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Hair dryer
Shower/tub combination
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
5190 Hidalgo St, Houston, TX, 77056

What's nearby

  • The Galleria - 6 min walk
  • Lakewood Church - 4 min drive
  • Houston Zoo - 10 min drive
  • MD Anderson Cancer Center - 10 min drive
  • NRG Stadium - 11 min drive

Getting around

  • Wheeler Station - 8 min drive
  • Houston Station - 19 min drive
  • Houston William Hobby Airport (HOU) - 32 min drive

Restaurants

  • ‪Box Lunch - ‬7 min walk
  • ‪Daily Grill - ‬6 min walk
  • ‪Charley's Philly Steaks - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬5 min walk
  • ‪Ichiban - ‬12 min walk

About this property

Sonesta ES Suites Houston Galleria

Hotel near Houston Zoo
Located close to MD Anderson Cancer Center and NRG Stadium, Sonesta ES Suites Houston Galleria provides free to-go breakfast, a grocery/convenience store, and a free manager's reception. Free in-room WiFi is available to all guests, along with a terrace and a garden.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Multilingual staff, smoke-free premises, and barbecue grills
  • An elevator, luggage storage, and a front-desk safe
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 93 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with satellite channels
  • Kitchens, full-sized refrigerators/freezers, and dishwashers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM–9:00 AM on weekdays and 7:30 AM–10:00 AM on weekends
  • Free reception (select days)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Full-sized refrigerator
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Sonesta ES Houston Galleria
Sonesta ES Suites Houston Galleria Aparthotel
Sonesta ES Suites Aparthotel Houston Galleria
Sonesta ES Suites Houston Galleria
Sonesta Houston Galleria
Sonesta Suites Houston Galleria
Staybridge Suites Houston-Near The Galleria Hotel Houston
Sonesta ES Suites Houston Gal
Sonesta ES Suites Houston Galleria Hotel
Sonesta ES Suites Houston Galleria Houston
Sonesta ES Suites Houston Galleria Hotel Houston

Frequently asked questions

Does Sonesta ES Suites Houston Galleria have a pool?

Yes, this property has an outdoor pool.

Is Sonesta ES Suites Houston Galleria pet-friendly?

Yes, Sonesta ES Suites Houston Galleria allows pets (limit 2 total) with a maximum weight of up to 30 lbs per pet. There's a fee of USD 75 per pet, per week. Service animals are exempt from fees.

How much is parking at Sonesta ES Suites Houston Galleria?

Self parking is free at this property.

What time is check-in at Sonesta ES Suites Houston Galleria?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Sonesta ES Suites Houston Galleria?

Check-out is at 11:00 AM.

Where is Sonesta ES Suites Houston Galleria located?

Located in The Galleria, this hotel is within 9 mi (15 km) of Houston Zoo, MD Anderson Cancer Center, and NRG Stadium. Toyota Center and Downtown Aquarium are also within 9 mi (15 km).

Sonesta ES Suites Houston Galleria Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 503 out of 1013 reviews
Rating 8 - Good. 246 out of 1013 reviews
Rating 6 - Okay. 135 out of 1013 reviews
Rating 4 - Poor. 77 out of 1013 reviews
Rating 2 - Terrible. 52 out of 1013 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Haeli

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I would choose to stay here again if I return to Houston.
Stayed 2 nights in Jan 2025

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

4/10 Poor

Keon

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property didn’t have any hot water
Stayed 3 nights in Jan 2025

4/10 Poor

Pooya

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Patrick, Houston

Liked: Cleanliness, staff & service
Convenient hotel choice near Galleria. Hotel was experiencing a hot water outage when I arrived.
Stayed 3 nights in Jan 2025

2/10 Terrible

Keon

Stayed 3 nights in Jan 2025

2/10 Terrible

Airreka

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is disgusting
Stayed 2 nights in Jan 2025

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in maintenance mode. The Hall ways are being painted. My outlet in the bathroom did not work. Needed for blow drying. the room was very clean and comfortable. Well stocked.
Stayed 1 night in Jan 2025

4/10 Poor

Jennifer C

Traveled with group
Liked: Staff & service
No hot water, no A/C, We had to be moved rooms.
Stayed 1 night in Jan 2025

2/10 Terrible

Jean, Westlake Village

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This was a terrible experience. The hallways on every floor were patched up and there was a huge smell of marijuana on the third floor. I got transferred to the first floor and my room had mold in the corners by the bathroom. There was no hot water for three days also. This was very uncomfortable and unpleasant to say the least. I do not recommend this property by any means.
Stayed 4 nights in Jan 2025

4/10 Poor

Kirk

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They didn’t have hot water and it’s in the middle of January, we ended up having to stay at another hotel down the road. It wasn’t the employee working the desks fault, I felt bad for him. He was extremely apologetic and gave us our money back. It looked they were in the middle of updating also, so it might be ok in a month or so. But it wasn’t great for us unfortunately.
Stayed 2 nights in Jan 2025

2/10 Terrible

Amir, Metairie

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst Stay Ever! I am extremely disappointed with my recent stay at the Sonesta Hotel in Houston .From the moment we arrived, it was clear that this hotel was not up to standard. First of all, there was no hot water throughout our entire stay. This was incredibly frustrating as we were unable to take a single shower. We immediately complained to the staff, but they were completely indifferent and did nothing to resolve the issue. The staff was not only unhelpful, but also disrespectful and unresponsive when we tried to discuss the matter. To make matters worse, the room had a terrible smell, which we traced back to the kitchen sink. It smelled like sewage and made the living room unbearable to stay in. It was extremely unpleasant, especially after a long day of travel. Additionally, the bathtub in the bathroom was outdated and unpolished. It looked like it hadn’t been properly maintained in years. The furniture in the room, including the couches, was also a huge disappointment. Both the room and the lobby had old, uncomfortable furniture with broken springs, making it nearly impossible to relax during our stay. This hotel clearly does not value its guests or take any responsibility for providing a clean, comfortable stay. I will not be returning and highly recommend that others avoid this place. It was a nightmare from start to finish.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
N /A
Stayed 3 nights in Jan 2025

10/10 Excellent

katrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice suite! Very clean and comfortable. Best of all, handicapped accessable bathroom!
Stayed 1 night in Jan 2025

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service
The pictures online were definitely taken when the place was brand new.
Stayed 1 night in Jan 2025

10/10 Excellent

Gerhard

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, near Galleria/uptown: Free parking!
Stayed 1 night in Jan 2025

2/10 Terrible

Bernal

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
In very bad shape, dirty. Lack of maintenance. Hotel staff mentioned that it is in this condition since long time ago

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
woderful place
Stayed 3 nights in Sep 2024

6/10 Okay

Cody, Austin

Liked: Staff & service
Could use some work - place is not kept up well.
Stayed 1 night in Jan 2025

6/10 Okay

Qinan

Liked: Cleanliness, staff & service, property conditions & facilities
Wifi is too bad and refrigerator is old with noise
Stayed 2 nights in Jan 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
For the price was a great stay!
Stayed 1 night in Jan 2025

8/10 Good

Kathy, Tomball

I’d like the convenience of parking to the proximity of the room. I did not like the smell of stale cigarettes.
Stayed 2 nights in Jan 2025

10/10 Excellent

Aseel

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jan 2025

8/10 Good

marcel

Stayed 2 nights in Nov 2024

10/10 Excellent

Binh, Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024