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Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG

2.5 star property
Relax by taking advantage of an invigorating spa tub or cool off at the outdoor pool before enjoying your morning meal.

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Outdoor pool
Exterior
In Northside, Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel offers a warm welcome with a breakfast buffet. Relax in the spa tub or take a refreshing dip in the outdoor pool while staying connected with free WiFi and access to laundry services. Previous guests rave about the delicious breakfast.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot Tub
  • Gym
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
The current price is SAR 266
SAR 312 total
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Suite, 1 Bedroom, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (HEARING)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (HEARING)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Premium bedding, in-room safe, desk, laptop workspace

Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (HEARING)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (HEARING)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Hearing, Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Hearing, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Hearing, Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Leisure)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hampton Inn Houston-Brookhollow

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.2 out of 10, Very Good, (1001)
The price is SAR 348
SAR 407 total
includes taxes & fees
23 Feb - 24 Feb
Hampton Inn Houston-Brookhollow

About the neighborhood

Map
4900 Federal Plaza Drive, Houston, TX, 77092

What's nearby

  • Memorial Park - 9 min drive
  • Memorial City Mall - 10 min drive
  • CityCentre - 12 min drive
  • Baseball USA The Yard - 12 min drive
  • George R. Brown Convention Center - 17 min drive

Getting around

  • Houston Station - 27 min drive
  • George Bush Intercontinental Airport (IAH) - 37 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Twin Peaks - ‬15 min walk
  • ‪Dairy Queen - ‬2 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪Sassafras - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG

Hotel located in Northside
You can look forward to a free breakfast buffet, a grocery/convenience store, and dry cleaning/laundry services at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Express check-out, express check-in, and a banquet hall
  • A TV in the lobby, a gift shop, and a 24-hour front desk
  • Guest reviews give good marks for the breakfast
Room features
All 79 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available weekends 7:00 AM–10:00 AM

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Hot tub

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Frequently asked questions

Does Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG?

As of 7 Safar 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG on 12 Safar 2025 start from $101.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG?

Check-out is at noon.

Where is Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG located?

Located in Northside, this hotel is 3.1 mi (4.9 km) from Karbach Brewing and within 9 mi (15 km) of Memorial City Mall and Westheimer Rd. Memorial Hermann Greater Heights Hospital and Houston Arboretum and Nature Center are also within 9 mi (15 km).

Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 376 out of 730 reviews
Rating 8 - Good. 171 out of 730 reviews
Rating 6 - Okay. 55 out of 730 reviews
Rating 4 - Poor. 45 out of 730 reviews
Rating 2 - Terrible. 83 out of 730 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Jan 2025

6/10 Okay

Kacie

Disliked: Cleanliness, property conditions & facilities
I came here for hot tub as advertised and this is not one. The walls are all banged up. Not like a holiday inn.
Stayed 1 night in Jan 2025

10/10 Excellent

bonifacio

Stayed 1 night in Jan 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
.....
Stayed 4 nights in Dec 2024

10/10 Excellent

DONA, BEDFORD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

JESUS

Stayed 2 nights in Dec 2024

2/10 Terrible

James

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches, the place had no ice machine working... The bed was fine the room was fine... The guy at the front desk was no help at all... Stay somewhere else if you can
Stayed 2 nights in Oct 2024

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities
Never Stay
Although the staff was friendly. The last day I was there. I woke up to a roach crawling on me! When turned on the light they were crawling on water cup as well. Im disgusted. Im praying I dont take roach eggs to my home! When I asked to speak with the manager but no one was available. All they gave me was email address. Not only is bug infestation nasty its unsanitary. The water pressure was extremely low and it didnt really get hot. The furniture was stained and the cover was completely ripped on the rolling chair. It needed paint on the walls and the vents in the bathroom were barely holding on. I will never stay here again and actively seeking a refund.
Stayed 2 nights in Nov 2024

8/10 Good

Víctor

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very good
Stayed 2 nights in Nov 2024

2/10 Terrible

Angie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach hotel
The were roaches in the room. I booked a king size bed room, the didn’t have one. I had to get the only room available. I didn’t stay, I left because it was just nasty.
Stayed 1 night in Oct 2024

8/10 Good

Erik

Stayed 1 night in Oct 2024

10/10 Excellent

Priscella

Stayed 1 night in Sep 2024

2/10 Terrible

Christine

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Oct 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Vince

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My truck was broken into while parked by front ent
Stay away from this hotel 5 vehicles was broken into and still haven’t heard back from hotel about fixing my truck window!!😡😡
Stayed 1 night in Oct 2024

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We left early due to a cockroach infestation. I requested a refund due to the conditions and was told that it isn't hotel policy to provide a refund. I've stayed at many hotels and this is the worst one. If you desire cleanliness and a lack of bugs in your room, this isn't the hotel for you.
Stayed 5 nights in Oct 2024

6/10 Okay

Judy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was standard size which was fine. But the condition of the room was below average. The carpet was threadbare and the curtains /shades were stained in several places. The bed skirts ( 2 queen beds) were so wrinkled it looked like they had been wadded up in a ball and then put on the bed. The bathroom was fine, but very low water pressure. Took twice as long to shower since there was not much water coming out. The grounds seemed okay when we checked in, but the next morning, there were broken windows/glass next to several of the cars in the parking lot. Very unsettling. On a positive note, the check-in and check-out was easy and the front desk staff were very friendly!
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Stayed 1 night in Sep 2024

6/10 Okay

KELLY

Stayed 1 night in Sep 2024

2/10 Terrible

Shemika

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a reservation to this property online. I arrived and was assigned a room. The bedding was nasty. The walls and floors were dirty. It smelled bad and stale. I proceeded back to the front desk to tell the nice lady the condition of the room. She, then, assigned me to another room. As soon as I entered, roaches feel on me from the doorframe above. I looked down to see a lot of roaches running towards the bathroom. After that, I immediately went back to the front desk to ask for a refund and let the lady know that I would not be able to stay at the hotel under those conditions. She explained to me that she couldn't refund me right away but she would make management aware of my experience. I have since been trying to get a refund. The manager put me into the system as a no show to avoid refunding me. I made them aware that I have proof that I was there and I still haven't received my refund for the room or deposit and they have since been ignoring my calls. It has been a nightmare. I do NOT recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brandon

Stayed 1 night in Sep 2024

2/10 Terrible

Liston

Traveled with family
Liked: Cleanliness, room comfort
Day time reception was wonderful, night time receptionist wasn’t great, i came down stairs to ask him for water, he gave me a cut and dry answer “No” water pressure in my bathroom was not good.
Stayed 1 night in Sep 2024

2/10 Terrible

William

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We booked a room for 5 people that advertised it slept 6 people, two queen beds with a pull out couch. We got to the hotel and checked into our room and there was no couch in the room so not enough space for everyone to sleep. They were not able to get us a different or additional room to accommodate the amount of people to stay so one person had to sleep on the floor. The hotel overall was noticeably kind of dirty, the elevator was also pretty gnarly and looked like some spilled something sticky all over the floor, not the worst I guess. The breakfast was the saddest breakfast I’ve ever seen. I get it, it’s a free breakfast and grateful for that but it didn’t really have much to offer and the food was not very satisfying. I really dislike leaving poor reviews but I just feel like this place was not “as advertised” and should warn others to be aware and prepare for what to expect. I booked it mainly because it advertised it could sleep 6 (it didn’t), the photos looked great and the overall rating was 8.2 and “very good” (that was misleading) and the location was convenient to our show. Definitely stayed at worse places, but this one did not meet the advertised expectations.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasnt expecting much. Turns out the hotel was really clean, comfortable and in great shape!! Very satisfied.
Stayed 1 night in Sep 2024