6/10 Okay
Sheila
Traveled with family and small children
15 October 2024
Liked: Cleanliness, property conditions & facilities
Had an awful experience from the start I explained to 2 different employees I was arriving at IAH airport more than once to each lady! On the day of my arrival even spoke to the front desk lady twice and told her where I was told me to stay where I was to only find out 45 min later from their driver they do not transport to IAH! I was up since 3am traveling w a 5 year old, had to catch a $50 UBER mind u I only booked them because they offered a shuttle! When I called and asked the front desk lady her name and told her she needs to understand she doors not know her surrounding area well and to not confirm with someone else is not ok when you are putting ppl in a bad way, and what is your name? She hung up on me. When I arrived at the hotel “Anna” said that want me with a very nervous look on her face, I told her no it was definitely you it was your voice and then noticed each of the 3 days in was there, only one desk person was there each day so I am certain it was ANNA that hung up on me. I did contact corporate and still yet to get a call back! I will never book a days inn again because of this!! The room was very nice the property was decently kept, breakfast was horrible walked to Dennys, their eggs & brkfst potatoe were microwvd, sausage was boiled, looked slightly undone. They have quite a few ppl that live on the property, a few homeless hang around the property & rt outside the property. Would NOT stay here again!! Fairfield up the street about 5 mi much better
Sheila
Stayed 3 nights in Oct 2024