2/10 Terrible
Kerry P.
6 January 2025
Disliked: Cleanliness
SCAM!!!
No stars!!! We booked this house months ahead and our money was taken. I messaged the host to ask a question about our arrival time just weeks before our Christmas Eve arrival date. He said his account was hacked and he didn’t know about our booking and I should cancel. He didn’t cancel as I asked after his message to me. It took three, lengthy phone calls to VRBO before- on Christmas Eve morning, I finally got confirmation that my money would be refunded. If I hadn’t messaged the host, my entire family would have arrived at the house and would have had nowhere to stay. I was getting check in info and received this review application even though we never stayed.
Kerry P.
Stayed 1 night in Dec 2024