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Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

4.5 star property
Ocean view with outdoor pool, near Waikiki Beach

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Room, 1 King Bed, Balcony, Oceanfront (Mobility/Hearing Access, Roll-In Shwr) | Beach/ocean view
Beach/ocean view
Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking available
The price is SAR 1,112
SAR 1,498 total
includes taxes & fees
10 Jan - 11 Jan

Room options

Available filters for rooms
Showing 23 of 23 rooms

Room, Ocean View (Historical Wing, No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room, 2 Double Beds, Balcony, Oceanfront (Diamond Tower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Balcony, Oceanfront (Diamond Tower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View, Tower (No Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Ocean View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Ocean View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Ocean View, Tower (No Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Double Beds, Ocean View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View (Diamond Tower, No Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, City View (Diamond Tower, No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, City View (Diamond Tower, No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, City View (Historical Wing, No Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, City View (Historical Wing, No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Historical Wing, No Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Historical Wing, No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View, Tower (No Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, City View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Partial Ocean View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Partial Ocean View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 32 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, City View (Mobility/Hearing Access, Roll-In Shwr)

Room, City View (Mobility/Hearing Access, Roll-In Shwr) | Premium bedding, pillowtop beds, in-room safe, desk

Room, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 25.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 1 King Bed, Balcony, Oceanfront (Mobility/Hearing Access, Roll-In Shwr)

Room, 1 King Bed, Balcony, Oceanfront (Mobility/Hearing Access, Roll-In Shwr) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Balcony, Oceanfront (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 25.0 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Ocean View (Historic Banyon, No Balcony)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Bedroom, Ocean View, Tower (No Balcony)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Ocean View, Tower (No Balcony)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr) | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • Sleeps 3
  • 1 King Bed

Room, City View (Historical Wing, No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Exterior

Sheraton Waikiki Beach Resort

Pool
Hot Tub
Spa
Kids pool
9.2 out of 10, Wonderful, (2020)
The price is SAR 1,551
SAR 2,060 total
includes taxes & fees
1 Feb - 2 Feb
Sheraton Waikiki Beach Resort

About the neighborhood

Map
2365 Kalakaua Avenue, Honolulu, HI, 96815

What's nearby

  • International Market Place - 2 min walk - 0.2 km
  • Waikiki Beach - 3 min walk - 0.3 km
  • Royal Hawaiian Center - 6 min walk - 0.6 km
  • Waikiki Beach Walk - 7 min walk - 0.7 km
  • Ala Moana Center - 4 min drive - 3.3 km

Getting around

  • Hālaulani / Leeward Community College Station - 24 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 29 min drive

Restaurants

  • ‪Kona Coffee Purveyors | b.patisserie - ‬3 min walk
  • ‪Duke's Waikiki - ‬2 min walk
  • ‪Skybox Taphouse - ‬3 min walk
  • ‪Maui Brewing Co. Waikiki - ‬3 min walk
  • ‪Shorefyre International Marketplace - ‬3 min walk

About this property

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Historic resort near International Market Place
A short walk from Waikiki Beach and Royal Hawaiian Center, Moana Surfrider, A Westin Resort & Spa, Waikiki Beach provides a beach bar, a poolside bar, and a terrace. With a beachfront location, beachfront dining, and snorkeling, this resort is the perfect place to soak up some sun. Indulge in reflexology, a deep-tissue massage, and a manicure/pedicure at Moana Lani Spa, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and ocean views. In addition to an art gallery on site and a shopping mall on site, guests can connect to in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with cabanas and pool umbrellas
  • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, a ballroom, and a front-desk safe
  • A water dispenser, a banquet hall, and massage treatment rooms
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 791 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and tubs or showers
  • Flat-screen TVs with premium channels
  • Refrigerators, free infant beds, and video-game consoles

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 65 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 10-40 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 1 beach bar and 1 poolside bar

Restaurants on site

  • Beachhouse at the Moana
  • Veranda at the Beachhouse
  • Surfrider Cafe
  • The Beach Bar
  • Vintage 1901

Things to do

  • Art gallery
  • Designer stores
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Shopping
  • Snorkeling

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms - 7

Outdoors

  • Beachfront location
  • Garden
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage/treatment rooms
  • Reflexology
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Romance packages available
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from September 30 2024 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Lobby
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 120.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.55 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 40 per person
  • Covered valet parking fee: USD 65 per day (in/out privileges)
  • Rollaway bed fee: USD 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-069-973-6064-01
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Moana
Moana Surfrider
Moana Surfrider Westin
Moana Surfrider Westin Honolulu
Moana Surfrider Westin Waikiki Beach
Moana Surfrider Westin Resort Honolulu
Surfrider
Surfrider Moana
Moana Surfrider Westin Resort Waikiki Beach
Moana Surfrider, a Westin Hotel Honolulu
Moana Surfrider, A Westin Resort & Spa Hawaii/Honolulu
Moana Surfrider, a Westin Resort And Spa
Westin Honolulu
Moana Surfrider Westin Resort
a Westin Resort And Spa
Honolulu Westin
Westin Moana Surfrider
a Westin Hotel Honolulu
Moana Surfrider Westin Resort
Westin Honolulu
Moana Surfrider
A Westin Resort & Spa
Waikiki Beach Hawaii/Honolulu
Moana Surfrider A Westin Resort Spa Waikiki Beach
Moana Surfrider A Westin Resort Spa
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Resort
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Honolulu

Frequently asked questions

Does Moana Surfrider, A Westin Resort & Spa, Waikiki Beach have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

As of 5 Muharram 2025, prices found for a 1-night stay for 2 adults at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach on 10 Muharram 2025 start from $349.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Moana Surfrider, A Westin Resort & Spa, Waikiki Beach pet-friendly?

No, pets are not allowed at this property.

How much is parking at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

Valet parking is available for USD 65 per day.

What time is check-in at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

Check-out is at 11 AM.

Where is Moana Surfrider, A Westin Resort & Spa, Waikiki Beach located?

Located in Waikiki, this beachfront resort is in the entertainment district and within a 5-minute walk of International Market Place and Waikiki Beach. Royal Hawaiian Center and Waikiki Beach Walk are also within 10 minutes.

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1024 out of 1532 reviews" "
Rating 8 - Good. 269 out of 1532 reviews" "
Rating 6 - Okay. 136 out of 1532 reviews" "
Rating 4 - Poor. 56 out of 1532 reviews" "
Rating 2 - Terrible. 47 out of 1532 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Kathrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 7 nights in Dec 2024

2/10 Terrible

yuritzi

Traveled with family
Disliked: Staff & service, property conditions & facilities
It was dusty and super noisy. Our balcony wasnt accessible. Really bad experience
Stayed 4 nights in Dec 2024

10/10 Excellent

domenica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel especially upon arrival Staff was friendly & accommodating
Stayed 4 nights in Dec 2024

10/10 Excellent

Ross Trevor, Highlands Ranch

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Busy area but everything walkable
Stayed 7 nights in Dec 2024

10/10 Excellent

Alex

Stayed 10 nights in Aug 2024

6/10 Okay

Venkata

Traveled with family
Liked: Cleanliness, staff & service
Great location, can't beat it. People are friendly, pool area is good, beach is nice. No complaints on anything. Restaurants are extremely expensive and rooms are way too small. Property is beaten up, carpets needs a chance. Ambience of the property is so nice. There is a positive vibe in this place, this is our first visit and we really liked it. They need to upgrade the property and increase the room sizes.
Stayed 4 nights in Dec 2024

2/10 Terrible

Justin

Disliked: Cleanliness, property conditions & facilities
Stayed 9 nights in Dec 2024

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a reason we consistently return to this hotel. It embodies everything we think we want from a Hawaiian vacation. If there was an option for a sixth star for staff friendliness and service this would be an easy choice.
Stayed 7 nights in Dec 2024

8/10 Good

Marcos, West Hills

Traveled with family
Liked: Cleanliness, staff & service, amenities
Loud construction on property during weekdays and balconies are inaccessible.
Stayed 6 nights in Dec 2024

6/10 Okay

Jungsura

Traveled with partner
I recently stayed at your hotel and wanted to share my thoughts. The hotel itself is lovely, with a rich history that adds charm to the visit. However, I encountered some challenges with the customer service at the reception. The staff member I spoke with had a less-than-helpful attitude when explaining the billing system, which made the process frustrating. On a positive note, the individual at the buffet was exceptionally nice and friendly, providing a warm and pleasant experience. Improving the customer service at the reception could enhance the overall guest experience.
Stayed 3 nights in Dec 2024

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service
Very central and easy access to transportation and shopping and dining. Very nice staff! Great views to the ocean . Pool was small but ocean was perfect! Great breakfast buffet!
Stayed 4 nights in Dec 2024

6/10 Okay

Marilis

Traveled with partner
Noisy at night
Stayed 8 nights in Dec 2024

8/10 Good

Andrea

Stayed 5 nights in Nov 2024

8/10 Good

Vio, Rockville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and nearby to other luxury hotels. Directly on the beach 🏖️.
Stayed 2 nights in Dec 2024

10/10 Excellent

NAI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Benedicto Arceo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

LISA

Stayed 4 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Robert H

Stayed 7 nights in Nov 2024

6/10 Okay

Satomi

Liked: Staff & service
Stayed 9 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and wonderful location. Only downside was the deafening construction on tower right next to pool area that made it impossible to enjoy this area.
Stayed 21 nights in Nov 2024

10/10 Excellent

Mike

Stayed 4 nights in Nov 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024