2/10 Terrible
Audris W.
17 November 2024
Disliked: Cleanliness
Meh
Was surprised that it was not in the greatest location to where we wanted to be. Wished there was more windows/sunlight. Many of the tours and meeting points were in Waikiki which we had to Uber to and from. A huge roach came out of the kitchen which I killed. When checking out I was getting scammed and tricked to pay an extra charge for "losing" the key fob, and luckily I took a photo of the keys where I left them when I checked out. They photo of the "missing key fob" had the entire set of keys and lanyard completely rearranged. Also the number to contact the host was the property manager and not the host so I had to contact customer service in the beginning before my stay. In the end booking two entirely separate hotel rooms in a nice hotel in Waikiki would have costed the same as this stay after all the additional fees and we wouldn't have to pay exorbitant "cleaning fees" while having to clean up.
Audris W.
Stayed 3 nights in Oct 2024