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Charterhouse Causeway Bay

3.5 star property
Experience top-notch service from the friendly staff while you unwind at this convenient hotel near Times Square Shopping Mall.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Charterhouse Causeway Bay

S Signature | In-room safe, blackout drapes, iron/ironing board, free WiFi
Business center
Junior Suite | Living area | TV
Executive lounge
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Business Room

Business Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Business Room

Highlights

Air conditioning
TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Room

Highlights

Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
In-room safe
  • 16 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for S Signature

S Signature | In-room safe, blackout drapes, iron/ironing board, free WiFi

S Signature

Highlights

Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Living area | TV

Junior Suite

Highlights

Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Urban Studio

Highlights

Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
In-room safe
  • 26 sq m
  • Sleeps 4
  • 2 King Beds

Urban Studio Bunk

Highlights

Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
In-room safe
  • 44 sq m
  • Sleeps 3
  • 1 Queen Bunk Bed

View all photos for Economy Single Room, 1 Twin Bed

Economy Single Room, 1 Twin Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Economy Single Room, 1 Twin Bed

Highlights

Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
In-room safe
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room

Highlights

Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
In-room safe
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Single Room

  • Sleeps 1

Double Room

  • Sleeps 2

Twin Room 1/2 Pax

  • Sleeps 2

Similar properties

View from room

Best Western Hotel Causeway Bay

Hot Tub
Free WiFi
Restaurant
Air conditioning
7.0 out of 10, Good, (1005)
The price is SAR 169
SAR 191 total
includes taxes & fees
4 Feb - 5 Feb
Best Western Hotel Causeway Bay

About the neighborhood

Map
209-219 Wanchai Road, Wanchai, Hong Kong

What's nearby

  • Wan Chai Road - 1 min walk
  • Happy Valley Race Course - 5 min walk
  • Times Square Shopping Mall - 5 min walk
  • Central Plaza - 9 min walk
  • Hong Kong Convention and Exhibition Centre - 16 min walk

Getting around

  • Tin Lok Lane Tram Stop - 2 min walk
  • Hong Kong Causeway Bay Station - 8 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • ‪利苑酒家 - ‬3 min walk
  • ‪元朗合隆潮州粉麵 - ‬1 min walk
  • ‪The Coffee Academics - ‬1 min walk
  • ‪Islamic Centre Canteen - ‬1 min walk
  • ‪譚仔雲南米線 - ‬1 min walk

About this property

Charterhouse Causeway Bay

Hotel near Victoria Harbour
Located close to Hong Kong Convention and Exhibition Centre, Charterhouse Causeway Bay provides dry cleaning/laundry services, a gym, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, an elevator, and a 24-hour front desk
  • A computer station, luggage storage, and a banquet hall
  • Concierge services, a front-desk safe, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 294 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Electric kettles, daily housekeeping, and phones

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • 1 restaurant

Restaurants on site

  • 陳家廚房

Things to do

  • Fitness center

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch TV

Food and drink

  • Electric kettle

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 3.00 percent will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Charterhouse Causeway
Charterhouse Causeway Bay
Charterhouse Causeway Bay Hong Kong
Charterhouse Causeway Bay Hotel
Charterhouse Causeway Bay Hotel Hong Kong
Charterhouse Hotel Hong Kong
The Charterhouse Causeway Bay Hotel Hong Kong
Charterhouse Causeway Bay Hotel
Charterhouse Causeway Bay Hong Kong
Charterhouse Causeway Bay Hotel Hong Kong

Frequently asked questions

Is Charterhouse Causeway Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Charterhouse Causeway Bay?

Charterhouse Causeway Bay doesn't offer parking.

What time is check-in at Charterhouse Causeway Bay?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Charterhouse Causeway Bay?

Check-out is at 11:00 AM.

Where is Charterhouse Causeway Bay located?

Located in Wan Chai, this hotel is within 1 mi (2 km) of Wan Chai Road, Victoria Harbour, and Hong Kong Convention and Exhibition Centre. Causeway Bay Shopping Plaza and Queen's Road East are also within 5 minutes. Tin Lok Lane Tram Stop and Tonnochy Road Tram Stop are within a 5-minute walk.

Charterhouse Causeway Bay Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 241 out of 999 reviews" "
Rating 8 - Good. 360 out of 999 reviews" "
Rating 6 - Okay. 204 out of 999 reviews" "
Rating 4 - Poor. 104 out of 999 reviews" "
Rating 2 - Terrible. 90 out of 999 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Hong Kong it’s safe country Asian people all way good helping love to come back
Stayed 6 nights in Dec 2024

4/10 Poor

Hoi Yue

Traveled with family
Disliked: Amenities, property conditions & facilities
Take note their highest-priced Urban Studios are located on the 1st floor. Although the interior finishes were newly renovated, these rooms' fresh air intake is very close to the street level. We stayed a total of 7 nights and ended up changing rooms 3 times (all Urban Studios) because of cigarette smoke, sewer smells and restaurant grease exhaust being sucked into the rooms from street level. There were either staff taking breaks around midnight or guests who smoked before bedtime, so it was a nightly routine that cigarette smell would fill the room. By 9am every morning, the room would smell of grease exhaust from the bakeries and restaurants nearby. The only way to somewhat alleviate the odours was to crank up the air conditioner, which as others mentioned, does not provide heating in the winter. Expect strong cold drafts all over the room while sleeping. In addition, the rooms have exposed ceilings and as others mentioned, water flowing through the pipes can be heard throughout the night. There were also some loud bangs heard in the middle of the night which we suspected came from an in-house commercial laundry or garbage pickup. Floors and showers were generally clean, but not the platforms for the mattresses and large window sills. Take note the hotel is located in one of the oldest areas of Hong Kong Island. There are lots of tradeoffs for being located close to food and shopping in Causeway Bay. Multiple towels had holes in them.
Stayed 7 nights in Dec 2024

2/10 Terrible

Roshan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I encountered a disappointing experience during my stay. I want to clarify that the staff were all friendly and helpful, especially the cleaning staff, who were particularly accommodating. However, the hotel should prioritize addressing some fundamental issues, such as replacing worn carpets and ensuring that all cupboards are functional. Additionally, the absence of bedside charging points was inconvenient. It would be beneficial for the hotel management to concentrate on these basic maintenance standards.
Stayed 5 nights in Dec 2024

4/10 Poor

Anujin

Stayed 3 nights in Dec 2024

8/10 Good

Wing See

Traveled with family and small children
Disliked: Property conditions & facilities
Comfortable hotel close to many restaurants and walking distance to MTR. Has amazing mattress, but other facilities are worn out. Despite being in Wan Chai, the hotel is quiet. Baby cot is quiet small, only suitable for baby or toddler under 2.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dorothy

Liked: Amenities
Absolutely fabulous. So wonderful. I loved everything about staying here. Treated like royalty. Will definitely return
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

6/10 Okay

Gregory

Business traveler
Liked: Cleanliness
Disliked: Amenities
A good property at a good price but a few things that don’t take a lot to fix came up short: It was quite cool at night and on requesting an extra blanket they appear to have none… in an established HK hotel? The aircon didn’t heat and was loud. The room was near to the elevators and a constant humming could be heard. Otherwise the property was fine.
Stayed 4 nights in Dec 2024

8/10 Good

sook yee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Masahiro

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Good geographical situation and basically clean facility with good staff, but a little obsolete and no coffee/tea/cup in my room.
Stayed 6 nights in Dec 2024

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and friendly staff!
Stayed 1 night in Nov 2024

8/10 Good

Tin Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Tin Yu

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel is in good location and convenient to assess to other transports, their basement restaurant provide good food too.
Stayed 1 night in Nov 2024

10/10 Excellent

Chun Ho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Zhang

Liked: Cleanliness, staff & service
Furnitures in the room and bathtub are little bit ages but good vibe and staff are kindness. the area is very convenient
Stayed 2 nights in Nov 2024

6/10 Okay

Agnes

Traveled with family
Disliked: Amenities, property conditions & facilities
We booked a room for 4, it has an outside door, which required a room key to open, then 2 separate doors within. It felt like they were 2 separate rooms which was nice because of the generous size. However, they put us on the 1st floor and the gym was on the 3rd, kind of weird. We heard the water pipe running all night and there was a bright 'Exit' sign above the 1st door which we could not turn off, the rooms were not dark even though all the lights were turned off, very annoying. Oh, there was no check-in counter, they had a table against one of the walls with a laptop to check customers in. Overall it was not too bad other than running water noise throughout the night (the ceiling was open and pipes were exposed) and a very bright 'Exit' sign in the room.
Stayed 2 nights in Nov 2024

6/10 Okay

Suet Yee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location is very convenient. The area is lively and safe. It's super close to tram station and walking distance to Time Square and MTR stations. There are may food options nearly from street food to nice restaurants. Staff was courtesy and the check-in, check-out processes are very fast and smooth. You can leave your luggage there after check-out until you're ready for your flight. My room was much older than what's shown in the picture on the booking site. Shower water was a bit slow and not very warm.
Stayed 1 night in Nov 2024

8/10 Good

shawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and convenient. great for business travel.
Stayed 3 nights in Oct 2024

2/10 Terrible

Achit, Ulaanbaatar

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel experience i have ever had. And a lot of prostitutes.
Stayed 5 nights in Oct 2024

2/10 Terrible

Ducker

Disliked: Cleanliness, staff & service, property conditions & facilities
very shabby room carpet was filthy. no towel on checkin. location good.
Stayed 4 nights in Oct 2024

8/10 Good

Luc

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is a bit of a walk from the MTR, but just one block away from the Tram. The area around is very nice, there's always food.
Stayed 1 night in Oct 2024

10/10 Excellent

Zenaida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing
Stayed 3 nights in Sep 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service
Good hotel for a budget stays Cheap cost as it's older and not renovated in a long time but for the price and basics for a comfortable sleep with a great location you can't complain. Would stay again
Stayed 3 nights in Sep 2024

8/10 Good

Teresa

Liked: Cleanliness
Great location but staff need to be more welcoming and friendly
Stayed 5 nights in Sep 2024