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"The hotel is family owned. You’ll soon find out that the front desk staff and the dining staff as well as back office are all related. The kids are very nice and hospitable and their English is great - certainly better than my Italian. Rooms are clean, comfortable and updated but really no frills and on the small side. Room is a basic double bed with a desk built into the wall and a small fridge. And that’s all there is room for. Bathroom is regular sized. If you don’t expect to spend much time in the room except to sleep, this hotel is well worth it and you won’t be disappointed at all. It’s also very centrally located and walkable everywhere. "

"Friendly, helpful, family run hotel. Service was above and beyond the normal"

"Neues stilvoll modern eingerichtetes Hotel. Sehr saubere und zweckdienlich eingerichtete Zimmer. Ruhig an guter Lage in der Nähe der Altstadt, günstiger gesicherter Parkplatz buchbar. Sehr freundliches Personal. Hervorragende Küche mit fantasievollen sehr leckerem Angebot. Perfekter, freundlicher und äusserst kompetenter Bedienung inkl. Weinempfehlungen (Grazie Rebecca). Sooo geht Gastfreundschaft🤓, uneingeschränkt empfehlenswert, jederzeit wieder Grazie e Saluti Jos und Dina"

"Our arrival time was after the reception closed - I had messaged them in advance and have to say the instructions that they left me were spot on - so very helpful and correct. Tbh we were only in the hotel for less than 10 hours but all was good for us on our road trip ! "

"A great property for our one night stay whilst driving between locations and free, secure parking was a welcome plus. Spacious rooms plus very helpful and friendly staff."

"Alagna Mountain Resort & SPA provides nice facility and exceptionally friendly staff. Serving delicious breakfast and dinner on site and offer complementary activities scheduled at the hotel and around the village Excellent recommendations on activities and restaurant."

"Awesome place! Friendly staff and both the nicest and most affordable place I stayed on my trip. Also, don't miss the breakfast!"

"Very nice "

"This was our favorite hotel on this trip. The staff was amazing and responsive via Expedia contact. Great breakfast. Worth paying for. It was within a walking distance to the next town Saint Vincent. We loved the balconies. The only feedback we have is to get more thick pillows. The pillows were pretty thin."