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"We stayed at the property during an incredibly warm period and were located on the 4th floor of the hotel. There’s no air conditioning and a fan wasn’t available, sleeping was very difficult. Otherwise, the property and the staff were great although the interior finishes are looking a little tired. I would suggest this is a 3 star hotel, not a 4 star, and would have been excellent if we were paying 3 star rates."

"Booked on line, last minute. Get to the hotel where you let yourself in, no key. Called 5 times. No answer. Email. No response. Since it was late had to book last minute expensive room in another town."

"Best recommendations: Friendly staff, easily to find a parking, there are restaurants, supermarkets, a petrol station near the hotel"

"Wow! This hotel was the friendliest, cleanest, service oriented hotel we have ever stayed in around the world, on arrival Tristan made us a cup of tea to sit at the patio and chill before checking in. Marcella took us to our room to check it was ready and the outstanding service continued. we were treated like family and that is the atmosphere created. The spa area was out of this world and would compete with any luxury resort. Tristan’s local knowledge and advice on where to eat and how to get around on the tram were so helpful. Thank you for a wonderful stay."

"Excellent service and friendly staff really helpful "

"Clean room. Nice breakfast."

"Amazing place, very nice staff, great kitchen, magical surroundings, we were very satisfied"