I booked a room for me and my boyfriend, then when we Arrived Saigon and gonna check in in the hotel, its closed even if they have ”24 hours reception”, and when my taxi driver calls the owner, the only thing she says its that i canceled the booking even if I didn’t, we arrived in the midnight and would cancel it. And when u try to call them I got no answer. And my taxi driver tried again, then suddenly the phone is off. I’m very disappointed. Didn’t even get any return.