2/10 Terrible
Sharbari
Traveled with family
18 January 2025
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This will be the first mostly negative review I have ever left about a hotel. Firstly, they never sent a shuttle I booked both on phone and in email to pick us up at the airport.luckily I wasn’t charged! I’m going in order of how bad stuff unfolded 2. They gave us rooms without windows when I specifically asked for that. 3. Access to the pool was a rickety fire escape that would be deemed risky in New York. Because of construction. No one told us this
AND 4 at 6:15 am a deafening noise of drilling woke us out of sleep so suddenly our hearts were pounding. If anyone had a condition they might have had a heart attack. The drilling continued even after we informed them . There was the sound of banging and drilling all day. It was awful. They put us on the mezzanine level -a level uninhabitable whilst this work is going on . More than one guest was upset! The staff was polite but literally did nothing . We should have been offered something- one night free or a discount. Never go to this hotel. It’s nicely located and the breakfast is good but that’s it. Oh and the bathtub is so deep it’s not safe.
Sharbari
Stayed 2 nights in Jan 2025