283/33 Pham Ngu Lao Street, Pham Ngu Lao Ward, District 1, Ho Chi Minh City
What's nearby
Pham Ngu Lao Street - 1 min walk
Bui Vien Walking Street - 2 min walk
Ben Thanh Market - 13 min walk
Saigon Square - 15 min walk
Dong Khoi Street - 2 min drive
Getting around
Saigon Railway Station - 14 min drive
Ga Binh Trieu Station - 27 min drive
Tan Son Nhat Intl. Airport (SGN) - 28 min drive
Restaurants
Quán Phở Quỳnh - 1 min walk
Burger King - 1 min walk
TNR Saigon - 1 min walk
Hideout Out - 1 min walk
Chicken Coop - 1 min walk
About this property
Ailen Hotel
Hotel near Bui Vien Walking Street
Near Pham Ngu Lao Street and Ben Thanh Market, Ailen Hotel provides a terrace, dry cleaning/laundry services, and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
Free self parking
A front-desk safe, a 24-hour front desk, and tour/ticket assistance
Luggage storage
Room features
All guestrooms at Ailen Hotel offer comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
Bathrooms with rainfall showers and free toiletries
Smart TVs with cable channels
Refrigerators, daily housekeeping, and desks
Languages
English, Vietnamese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
1 restaurant
Room service available
Family friendly
Laundry facilities
Refrigerator
Conveniences
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Outdoors
Terrace
Accessibility
This property does not have elevators
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Bathroom
Free toiletries
Private bathroom
Rainfall showerhead
Shower
Towels
Toothbrush and toothpaste
Entertainment
Cable channels
Smart TV
Food and drink
Minibar
Refrigerator
More
Desk
Phone
Safe
Policies
Check-in
Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property does not have elevators
Property is also known as
Ailen Garden Hotel Ho Chi Minh City
Ailen Garden Hotel
Ailen Garden Ho Chi Minh City
Ailen Garden
Ailen Hotel Hotel
Ailen Garden Hotel
Ailen Hotel Ho Chi Minh City
Ailen Hotel Hotel Ho Chi Minh City
Frequently asked questions
Is Ailen Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Ailen Hotel?
Self parking is free at this property.
What time is check-in at Ailen Hotel?
Check-in begins at 2 PM. Late check-in is available during limited hours.
What time is check-out at Ailen Hotel?
Check-out is at noon.
Where is Ailen Hotel located?
Located in District 1, this hotel is steps from Pham Ngu Lao Street and Bui Vien Walking Street. Ben Thanh Market and Saigon Square are also within 15 minutes.
Ailen Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Someone smoked in our room before us. Rooms were filthy. Other peoples shoes under the bed including a pack of cigarettes. Floors were filthy - turned our feet black. Room reeked of cigarettes.
Jennifer
Stayed 1 night in Feb 2024
10/10 Excellent
Vikki
27 August 2023
Liked: Staff & service
This property is close to everything
Vikki
Stayed 11 nights in Aug 2023
2/10 Terrible
Tyler
Traveled with partner
1 March 2023
Disliked: Cleanliness, staff & service
They gave away our booked room before we got there, and had none left for us when we arrived. Doors locked and no one around so had to call in to find that out. Ended up stranded on the street. And was still charged for the room (have since received a full refund).
This hotel is located in the alley where car/taxi cannot get in. There is no staff in person for you to check in. The gate is locked and has a sign with phone number for you to call for check in. The staff is somewhere else. You have to call and they will asked you to wait for couple minutes for them to come to see you. For my case, they made me to wait for hour in the heat outside on the street and didn’t show up. I had to go to look for different hotel even though I had already paid at the booking. This hotel looks very suspicious and unsafe to stay.
Clean quiet place to stay in the backpacker area. Friendly staff. We would stay again.
Dobaba
Stayed 2 nights in Feb 2018
8/10 Good
Rob, Canada
29 January 2018
Liked: Staff & service
Generally quiet alley location In busy area
Positive check in and orientation to hotel and local area by reception clerk. Staff polite and accommodating. Arrived at night and the front doors were being locked o prevent theft as ithe hotel is close to a walking street / bar area.
Had a room on first flloor behind hotel desk, which resulted in some noise at night as the hotel also backs onto another alley. However, despite being only a few blocks from some noisy bars, most people in the alley try to keep the noise down between 11:00 and 07:00 to enable reasonable sleep.
Despite some noise experienced due to first floor location and single glass windows, managed to sleep well. The hotel is quite central - only needed to walk 50-100 meters to find a reasonable restaurant. There are other small hotels in same alley.
The best part is likley the location, as close to nightlife, but also a reasonable walk to other parts of the city.
Rob
Stayed 4 nights in Jan 2018
8/10 Good
jane, bc canada
27 December 2017
Liked: Cleanliness, staff & service, room comfort
Good location in district one
Got taxi from bus stn...use the green taxis or sign up for lift, taxis can be rip offs. The taxi will drop you off at the alley entrance. Down the alley are many hotels..this is about 100m in
Great staff...no elevator. Room had small window but was clean with modern decor Staff provided maps and recommendations
Got there early and left bags, told check in at 1. Arrived at 2 and had to wait over half hour more...not impressed...
apart from that was ok. Room could be better cleaned though...
Stacey
Stayed 2 nights in Nov 2017
8/10 Good
jo, sydney
10 November 2017
Liked: Cleanliness, staff & service, room comfort
Good for a short stay hotel
It was my first time to Ho Chi Minh City,if you are on a budget a backpacker or just need some where to sleep while in transition than this hotel is the perfect place to stay,but if your not a backpacker and not on a very low budget than i suggest you choose somewhere else like a hotel with pool resort and spa,The hotel staff were great very helpful, you could ask them any question and if they didn't know they would go out of their way to find out,Tips use GRAB UBER to get around it is the cheapest and safest way to get arround
Perfect location, close to Bui Vien Street but not disturbed by the noise. Easy to find our way around the city from the hotel & pop back whenever we needed a rest. Ms Mimi is very kind & helpful. As were all the staff. We extended our stay by one night so that my son could join us & freshen up for our onward flight to Hanoi.
The only down side was the breakfast which was a limited choice & could have been more.
For a cheap hotel in the back packers area it served us well & we would stay there again.
The rooms were clean. No elevator, so I had to climb 5 stories, but I had o problem with that. Staff very helpful and friendly. Close to nightlife, and close enough to Bin Tanh Market - about 15 minutes walk. Quiet at night even though close to action (2 minutes). Rented a motorbike from the Hotel for reasonable price - $8/day. Overall I was satisfied with my stay considering that it was cheap in price but had everything I needed.
Super friendly staff, incredibly helpful. Rooms were very clean and comfortable. It's a short walk to Ben Thanh market, palace and war crimes museum. There was a pop up market, mostly food right out side when we stayed (a sunday). It's a row behind the main street so less traffic noise too.
The staff here are incredible, so warm and welcoming. We only stayed 1 night and they helped us book a tour to the Cu Chi tunnels outside the city straight away. Also had good recommendations for breakfast and dinner places. Hotel location is great, behind the backpacker area, but on a side street so very quiet. Only negative for me is wifi cut in and out so was a little unreliable but wasn't a huge deal. They also helped book us a taxi to the airport the next evening. Would definitely stay again.
It was amazing, the staff were so nice and helpful and the customer service was the best in all of Vietnam. The room was clean and the air con worked great and there was always hot water. The location is the best, you walk outside and you are right in the middle of everything. You can't get a better place than this for the price, absolutely amazing.
Once I was put into the right room that I had booked, the Ailen Garden Hotel was really lovely. The bed is very comfortable. The room is fairly newly remodeled. The bathroom is great. They had trouble when I arrived because my room wasn't available, so they put me in another one of the hotels several doors down. It was not nearly as nice. Luckily the next night they were able to get me into the right room. I had splurged on this hotel in order to have a nice place to get some work done, therefore the disappointment when I was placed into a less nice space. Again once I was in the correct room it was lovely and so were the staff. The street is a quieter one in the heart of the mad tourist district. I found the noise level fine for sleeping and I'm generally a light sleeper. All the best on your trip to HCMC.
My wife and me book 4 nights for a double room (bed) but instead we been given a twin.
Thats the only complain.
Staff hotel are quite polite and willing to help. Owners are always around and willing to assist you with anything.
Quite close of night life (if it's all you wonder about).!
We haven't had any noise at night because we had room in 4rd floor.
For price paid, in comparation of another hotels (price-quality), if we back to HCM, ill book it again!