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"great front desk staff always willing to help"

"The room is spaceous, bed is comfy. The hotel is well situated, everything is good"

"We have stayed here before and it seems to have gone downhill. The grounds were good but the room was less than expected based on the pictures. The staff were friendly but inefficient. Our room was never cleaned and we had to call and ask for tissue for the CR and for fresh towels. Beds were not made and garbage wasnt emptied. And the free breakfast was a joke - a hot dog or canned ham or some such with 1 egg and garlic rice. Expected a buffet or at least enough to eat. "

"Good stay"

"A beautiful property set up for larger events outside of Bacolod. The rooms are spacious and in decent shape."

"Stafff great! Breakfast staff are excellent!"

"The room is nice and clean with comfortable bed, good working a/c, hot water is working well and good breakfast. There is a nearby store where we bought additional bottled water. The hotel is a few minutes walk to the cathedral and the mall. For transportation, Grab is readily available using the app and we pay in cash. Will surely book this hotel again. "

"Staffs are very helpful but the bathroom is too small. "

"I don’t know if it was due to the Coronavirus, but there weren’t many people here and we had it all to ourselves. Everything about this place was really nice. The restaurant had really good food and amazing views. It was pretty windy so we weren’t able to enjoy the free water activities as much as we would like, but the staff were very helpful and wanted to make sure we had a good time. We really enjoyed our stay here. "

"We did not expect that the condition of the room is such. The room was not prepared for occupancy. The sink was not cleaned. The same with the bathroom with no toilet paper. The TV cannot be operated using the remote that we have to call the office for help. We are supposed to stay for 4 nights but has to checked out the next day because of the unfavorable condition. I have to tell the office staff person to clean the room as it has not been cleaned prior to our use. Her respond was SORRY. I...

"My 5th stay at the o HOTEL. Great hotel with fantastic staff and excellent cleaners. Always a friendly lot of staff in every department and that's the reason I always return. "

"We had a beautiful stay here! Big thank you to Philippe, ate Pauline, Carlos and the team!"