Dolphin Bay Hotel provides amenities like a garden and laundry facilities. Guests can connect to free in-room WiFi.
Additional perks include:
Free self parking
Barbecue grills, smoke-free premises, and luggage storage
Tour/ticket assistance, a front-desk safe, and concierge services
Guest reviews say great things about the helpful staff
Room features
All guestrooms at Dolphin Bay Hotel offer amenities such as free WiFi. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
Bathrooms with shower/tub combinations and free toiletries
Flat-screen TVs with cable channels
Kitchens, refrigerators, and microwaves
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Onsite parking includes off-street options
Family friendly
Cribs/infant beds (surcharge)
Kitchen
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)
Conveniences
Front-desk safe
Guest services
Concierge services
Daily housekeeping
Front desk (limited hours)
Laundry facilities
Luggage storage
Tour/ticket assistance
Outdoors
BBQ grill(s)
Garden
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Ceiling fan
Cribs/infant beds (surcharge)
Rollaway/extra beds (surcharge)
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Towels
Entertainment
Cable channels
Flat-screen TV
Food and drink
Blender
Coffee/tea maker
Cookware/dishes/utensils
Freezer
Kitchen
Microwave
Refrigerator
Stovetop
Toaster
More
Access via exterior corridors
Desk
Dryer
Iron/ironing board
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7 AM - 7:00 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are available for USD 20.0 per night
Property payment types
Important information
Optional extras
Crib (infant bed) fee: USD 20.0 per night
Rollaway bed fee: USD 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA 095-227-9040-01
This property accepts credit cards; cash is not accepted
We should mention
This property does not have elevators
Property is also known as
Dolphin Bay Hotel Hilo
Dolphin Bay Hilo
Dolphin Bay Hotel
Dolphin Bay Hotel Hilo
Dolphin Bay Hotel Hotel
Dolphin Bay Hotel Hotel Hilo
Frequently asked questions
Is Dolphin Bay Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Dolphin Bay Hotel?
Self parking is free at this property.
What time is check-in at Dolphin Bay Hotel?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.
What time is check-out at Dolphin Bay Hotel?
Check-out is at 11:00 AM.
Where is Dolphin Bay Hotel located?
Situated in Hilo, this hotel is within a 10-minute walk of Hamakua Heritage Corridor, Kalakaua Park, and Mokupapapa Discovery Center. East Hawaii Cultural Center and Naha Stone are also within 10 minutes.
Dolphin Bay Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 402 out of 611 reviews
10 - Excellent
402
Rating 8 - Good. 161 out of 611 reviews
8 - Good
161
Rating 6 - Okay. 25 out of 611 reviews
6 - Okay
25
Rating 4 - Poor. 11 out of 611 reviews
4 - Poor
11
Rating 2 - Terrible. 12 out of 611 reviews
2 - Terrible
12
9.2/10
Cleanliness
9.6/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Excellent
Joel
1 February 2025
Liked: Amenities
My stay was excellent…property is a little older, but cleaner than anywhere I’ve stayed before. The Staff is very friendly…would definitely stay here again.
Kelly was so welcoming and allowed us to check in early and provuded us with a lovely room. Delicious fresh fruit and bannana bread in the morning was a big plus. Would definitely stay again.
Clean! Clean! Clean! Also, very walkable, reasonably priced, includes kitchen, quick breakfast, wonderful staff, and beautiful tropical views.
Jessica
Stayed 2 nights in Jan 2025
8/10 Good
Rebecca
4 January 2025
Rebecca
Stayed 6 nights in Dec 2024
8/10 Good
Mark
28 December 2024
Liked: Cleanliness, staff & service
Mark
Stayed 1 night in Dec 2024
6/10 Okay
Jindong, Gainesville
Traveled with family
23 December 2024
Liked: Cleanliness, staff & service
I like the room that provided a queen bed and two twin beds, also with full kitchen, which were very convenient. The hotel is old styled, no AC but fans, no room card but using the key, and small rooms. The worst was no sound proof at all especially we had a neighbor who was working as customer service for mainland US and started taking calls constantly at 2am every day.
Fantastic property! Check-in great. Friendly, professional staff. Hotel has more amenities in the room than many "fancier" (and more expensive ) hotels we've stayed at.
HIGHLY recommend. We'll come back. Thank you!
I appreciated this cosy comfortable apartment. It has a complete functional kitchen, sitting options, and a lanai with a garden view. Morning coffee and fresh banana bread was a treat. It's a short walk into town.
Not a fancy place, but the staff are amazing - they know the island, and can always guide you to interesting places/events. 12 out of 10 for the friendly, knowledgeable staff
Very nice for the price. You wont have AC, but you will have fans around the place so do keep that in mind if you are visiting with major heat weather. The staff is super friendly and have banana bread on the daily for their guests. They also provide local bananas and papayas. A nice kitchenette so you can definitely cook your own foods and a full fridge. The living room have two futons for anyone to sleep on and the master bedroom has one large queen bed in addition to another futon! One thing I didn't like too much was the ramp onto the parking lot in the back. It would scrape the bottom of your rental if its fairly low. Would definitely stay here again.
This was our second stay at the Dolphin Bay Hotel.. the staff have always been friendly, welcoming and helpful. The kitchenette is a plus for the longer stays.. always love the fresh Banana bread and Papaya in the morning with our coffee.. very walkable for downtown shopping or restaurants a very easy 5-10 min walk..