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Castle Hilo Hawaiian Hotel

3.5 star property
Bayside Hilo hotel in Keaukaha with free parking

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Castle Hilo Hawaiian Hotel

Exterior
Sports facility
Lanai
1 Bedroom Oceanfront | Living area | 32-inch flat-screen TV with cable channels, TV
Oceanfront | Desk, laptop workspace, iron/ironing board, rollaway beds

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pool
The price is SAR 597
SAR 837 total
includes taxes & fees
1 Jan - 2 January 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Banyan View

Banyan View | Desk, laptop workspace, iron/ironing board, rollaway beds

Banyan View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for 1 Bedroom Oceanfront

Lanai

1 Bedroom Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
  • 69 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for 1 Bedroom Banyan View Kitchenette

1 Bedroom Banyan View Kitchenette | Desk, laptop workspace, iron/ironing board, rollaway beds

1 Bedroom Banyan View Kitchenette

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Banyan View

1 Bedroom Banyan View | Desk, laptop workspace, iron/ironing board, rollaway beds

1 Bedroom Banyan View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Ocean Front

View from room

Premium Ocean Front

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Oceanfront

Lanai

Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Oceanfront (No Balcony)

Oceanfront (No Balcony) | Desk, laptop workspace, iron/ironing board, rollaway beds

Oceanfront (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Pool

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Pool
Free WiFi
Restaurant
Air conditioning
8.2 out of 10, Very Good, (1218)
The price is SAR 603
SAR 885 total
includes taxes & fees
5 Jan - 6 January 2025
Grand Naniloa Hotel Hilo - a Doubletree by Hilton

About the neighborhood

Map
71 Banyan Dr, Hilo, HI, 96720

What's nearby

  • Liliuokalani Park and Gardens - 6 min walk
  • Coconut Island Park - 7 min walk
  • Hilo Shopping Center - 3 min drive
  • University of Hawaii at Hilo - 5 min drive
  • Port of Hilo - 6 min drive

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

Restaurants

  • ‪Ken's House Of Pancakes - ‬12 min walk
  • ‪Don's Grill - ‬2 min drive
  • ‪Hawaiian Style Cafe Hilo - ‬3 min drive
  • ‪Ocean Front Kitchen - ‬19 min walk
  • ‪Waioli Lounge - ‬1 min walk

About this property

Castle Hilo Hawaiian Hotel

Hotel located in Keaukaha
Consider a stay at Castle Hilo Hawaiian Hotel and take advantage of an adjacent golf course, a terrace, and a coffee shop/cafe. The on-site restaurant, WSW The Steakhouse, offers breakfast and dinner. In addition to a garden and a hair salon, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Full breakfast (surcharge), an electric car charging station, and ATM/banking services
  • A gift shop, a vending machine, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All 286 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi. Guest reviews highly rate the spacious rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, shower/tub combinations, and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: USD 7-25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • WSW The Steakhouse
  • ICafe/Waioli Lounge

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35.38 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 7 to 25 per person
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-189-318-3488-01
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

Does Castle Hilo Hawaiian Hotel have a pool?

Yes, this property has an outdoor pool.

Is Castle Hilo Hawaiian Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Castle Hilo Hawaiian Hotel?

Self parking is free at this property.

What time is check-in at Castle Hilo Hawaiian Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Castle Hilo Hawaiian Hotel?

Check-out is at noon.

Where is Castle Hilo Hawaiian Hotel located?

Located in Keaukaha, this golf hotel is steps from Hamakua Heritage Corridor and Naniloa Country Club. Liliuokalani Park and Gardens and Coconut Island Park are also within 10 minutes.

Castle Hilo Hawaiian Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 496 out of 1100 reviews" "
Rating 8 - Good. 343 out of 1100 reviews" "
Rating 6 - Okay. 165 out of 1100 reviews" "
Rating 4 - Poor. 56 out of 1100 reviews" "
Rating 2 - Terrible. 40 out of 1100 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Atish, San Antonio

Traveled with family
Disliked: Amenities
The property location is good; however, it looks old. Interiors probably need a makeover. Complimentary breakfast was limited to croissant, banana bread, coffee and juice. We stayed 3 days and housekeeping never showed up. The toiletry provided was in small tubes, like samples and won't last more that one wash. For $300 per night, it's is not worth the stay.
Stayed 2 nights in Dec 2024

6/10 Okay

Aravind

Liked: Cleanliness
Stayed 4 nights in Dec 2024

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property badly needs updating. The first room we were given had an extremely unpleasant odor, and the staff did switch us to another room, which was fine, but the switch involved waiting in a long line to get our new key cards. The view was beautiful, and there is a lovely park to walk in from the property. The breakfast was very watery oatmeal, day old croissants and donuts, and apples (no Hawaiian fruit or pastries!)
Stayed 5 nights in Dec 2024

8/10 Good

Marion

Stayed 2 nights in Nov 2024

8/10 Good

Jeannie

Not enough parking spaces available at times.
Stayed 16 nights in Nov 2024

4/10 Poor

Maria

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited amenities
Stayed 3 nights in Dec 2024

6/10 Okay

Shantelle

Traveled with partner
Disliked: Property conditions & facilities
Front desk staff that we encountered were very robatic and it felt as if we were interrupting their lunch. At check-in the agent was chewing as we walked up and at check-out the agent had a fork in her hand. Other staff around property was very friendly. Continental breakfast was a very underwhelming experience. Watery oatmeal, cold pastries, apple as your only fruit option.
Stayed 1 night in Dec 2024

10/10 Excellent

Marian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much. Staff at front desk and dining were exceptional
Stayed 1 night in Dec 2024

10/10 Excellent

Don

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Michael, Ewa Beach

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent view of Maynard Kea from some rooms
Stayed 2 nights in Dec 2024

8/10 Good

Yuhui

Traveled with family
Liked: Cleanliness, staff & service
The free continental breakfast is too cheap.
Stayed 3 nights in Dec 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , beautiful view and the staff was awesome.
Stayed 2 nights in Dec 2024

8/10 Good

April

Stayed 1 night in Nov 2024

10/10 Excellent

Antonia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, staff are very friendly and accommodating and very clean, comfortable and free breakfast
Stayed 1 night in Dec 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Elyssa

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful, right on the water
Stayed 3 nights in Nov 2024

2/10 Terrible

Derek

Stayed 3 nights in Nov 2024

10/10 Excellent

Peng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property
Stayed 3 nights in Aug 2024

10/10 Excellent

George, Hilo

Stayed 2 nights in Nov 2024

10/10 Excellent

Cory

Stayed 1 night in Oct 2024

8/10 Good

ben

Liked: Cleanliness, staff & service
only water filter at lobby
Stayed 2 nights in Nov 2024

10/10 Excellent

Moana, Kapaau

Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to walking paths was fantastic
Stayed 5 nights in Nov 2024

8/10 Good

DENNIS

Liked: Cleanliness, staff & service, property conditions & facilities
A very unique place with an excellent view and very convenient for any activities.
Stayed 3 nights in Nov 2024