Mama Ines

3.0 star property
Beachfront hotel for sun and fun

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mama Ines

Breakfast, lunch, dinner served; Fusion cuisine
View from property
Interior entrance
Family Room, Balcony, Partial Ocean View | Free WiFi
Signature Double Room | Free WiFi

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Similar properties

About the neighborhood

Map
Playa el Estero, Hicaco

What's nearby

  • Estero Beach - 3 min walk - 0.3 km
  • Santa Catalina Island - 2 min drive - 1.8 km
  • Arrimadero Beach - 14 min drive - 7.1 km
  • Lagartero Beach - 33 min drive - 12.6 km
  • El Banco Beach - 41 min drive - 34.2 km

Restaurants

  • ‪Pinguino Café - ‬2 min drive
  • ‪Tiki Lodge Bar & Restaurant - ‬19 min walk
  • ‪JAMMIN HOSTEL & PIZZERIA - ‬16 min walk
  • ‪Vista Coiba Villas - ‬16 min walk
  • ‪Pescao Restaurant - ‬8 min walk

About this property

Mama Ines

Hotel by the sea
You can look forward to free breakfast, a terrace, and a garden at Mama Ines. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and a roundtrip airport shuttle (surcharge)
  • Tour/ticket assistance, luggage storage, and a 24-hour front desk
Room features
All guestrooms at Mama Ines offer comforts such as air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
  • Bathrooms with showers
  • Flat-screen TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free breakfast available
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Free bicycle rentals

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Beachfront location
  • Garden
  • Terrace

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 350 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Mama Ines Hotel Santa Catalina
Mama Ines Hotel
Mama Ines Santa Catalina
Mama Ines Hotel
Mama Ines Hicaco
Mama Ines Hotel Hicaco

Frequently asked questions

Is Mama Ines pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mama Ines?

Self parking is free at this property.

What time is check-in at Mama Ines?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Mama Ines?

Check-out is at 1 PM.

Does Mama Ines provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 350 per vehicle applies.

Where is Mama Ines located?

Nestled on the beach, this Santa Catalina hotel is 0.1 mi (0.2 km) from Estero Beach and 1.8 mi (2.9 km) from Santa Catalina Island. Arrimadero Beach and Lagartero Beach are also within 9 mi (15 km).

Mama Ines Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 3 out of 10 reviews" "
Rating 8 - Good. 5 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Nicola

Liked: Cleanliness, room comfort
Disliked: Staff & service
They cancelled our reservation, mediocre service
Our stay was not that great. We arrived and the hotel had cancelled our reservation. Our reservation said "you will pay at the hotel..." but the hotel tried to charge us in advance, my card was declined so they cancelled the reservation. They claim they have tried to contact me. I asked why they did not contact Hotels.com, who could have sent me an email, and they said hotels.com did not pick up the phone. So they just cancelled my reservation. They ended up placing me and my friend in a spare room, one bed. In addition to this cancellation surprise, the service is bad. We went for dinner, it was 9. We ate our food and then we asked for dessert and they told us the kitchen had closed. The next morning we tried to have a coffee at 7.15 (all the coffee was already on the table), only a coffee, because we knew that breakfast starts at 7.30. We picked a cup of coffee and they told us to put it back because it was for another group.

8/10 Good

Louis, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel complexe énarque the beach
Perfect view and close to the main beach. Walkable to many restaurants and shops. We loved our stay!!
Stayed 2 nights in Mar 2018

10/10 Excellent

Jonny, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff, close to the beach, food was delicious, rooms were OK, somewhat small but clean and included A/C.
Stayed 1 night in Mar 2018

8/10 Good

Christine, Panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Location
Mama Ines is a nice boutique hotel located right on the beach. Mari, thoughtful and bi-lingual, helped us with a smile. The food was delicious and a basic breakfast was included. It is the absolute best place to have a drink and watch the sunset in Santa Catalina.
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpfull staff.
Did not sornd much time in the hotek but the staff is very attentive and ready to help you with anything. One reminder : If you want your room to be cleaned, make sue you leave the keys at the reception.
Stayed 2 nights in Aug 2017

10/10 Excellent

Lynn, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Santa Catalina
I kind of want to keep Mama Ines a secret. It's a gem in a beautiful place. Mama Ines is run by the Ines family. They are all hard working, nice, kind, beautiful people and genuinely have built a great place with their hands. The location is perfect, right on the beach. The food was tremendous (shrimp tacos my favorite). The rooms were clean and the area around them too. The view is great and I can't say enough how much we enjoyed this place and the family that runs it. Julio - you are fabulous. Maria Eugenia, you are beautiful and so helpful with everything. Thank you for our time spent there, we didn't want to leave. We would recommend this place but wish we could keep it a secret, it's so good.

8/10 Good

Roberto Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
The Hotel has a great view of the beach with easy access to it. The room was clean with access to the patio which in turn takes you to the restaurant. The bathroom was a little bit dirty with some hairs in the shower floor. Also the shower head had half of the holes covered so it took a while to take a good shower. The restaurant/bar was a great place to hang out during the night with a good variety of beers and drinks. Overall it is a good place to stay if you want to go to a trip to Coiba and from what we heard it is also a great place for surfing.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Bad
Didnt like. Unfriendly staff. Room was dirty, bugs in the room. Bad Wifi. It felt like the staff didnt even care about the guests, when they just hung around the bar together. When we were going to check out, nobody was even there! So we had to bang on the windows to get a reaction
Stayed 1 night in Jun 2017

8/10 Good

Martin O.

Liked: Cleanliness, staff & service, property conditions & facilities
Tolle Lage mit Aussicht auf Brandung
Einfache Unterkunft mit familiärer Atmosphäre an spektakulärer Aussichtslage