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Atlantica Caldera Palace - All Inclusive

5.0 star property
Unwind by the firepit or challenge friends to a game of tennis after sipping cocktails by the waterslide-equipped pool.

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4 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
Double Room Swim up Inland View | Free minibar, in-room safe, desk, blackout drapes
Interior
Terrace/patio
On the beach, black sand

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Breakfast included
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Twin / Double Room Inland View

Free minibar, in-room safe, desk, blackout drapes

Twin / Double Room Inland View

Highlights

Furnished balcony
Air conditioning
Heating
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Family Suite Private Pool Sea View

Family Suite Private Pool Sea View | Free minibar, in-room safe, desk, blackout drapes

Family Suite Private Pool Sea View

Highlights

Furnished balcony
Private pool
Air conditioning
Heating
Free minibar items
Flat-screen TV
Sofa bed
Separate bedroom
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Family Room Sea View

Family Room Sea View | View from room

Family Room Sea View

Highlights

Furnished balcony
Air conditioning
Heating
Free minibar items
Flat-screen TV
Sofa bed - single
Blackout drapes/curtains
Hair dryer
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Family Suite Private Pool Inland View

Free minibar, in-room safe, desk, blackout drapes

Family Suite Private Pool Inland View

Highlights

Furnished balcony
Private pool
Air conditioning
Heating
Free minibar items
Flat-screen TV
Sofa bed
Separate bedroom
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Family Room Inland View

Family Room Inland View | Free minibar, in-room safe, desk, blackout drapes

Family Room Inland View

Highlights

Furnished balcony
Air conditioning
Heating
Free minibar items
Flat-screen TV
Sofa bed - single
Blackout drapes/curtains
Hair dryer
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Suite, City View

Suite, City View | Free minibar, in-room safe, desk, blackout drapes

Suite, City View

Highlights

Furnished balcony
Air conditioning
Heating
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Double Room Sea View

Double Room Sea View | Free minibar, in-room safe, desk, blackout drapes

Double Room Sea View

Highlights

Furnished balcony
Air conditioning
Heating
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 25 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Double Room Swim up Inland View

Double Room Swim up Inland View | Free minibar, in-room safe, desk, blackout drapes

Double Room Swim up Inland View

Highlights

Furnished balcony
Air conditioning
Heating
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Private Pool Inland View

Double Room Private Pool Inland View | Free minibar, in-room safe, desk, blackout drapes

Double Room Private Pool Inland View

Highlights

Furnished balcony
Private pool
Air conditioning
Heating
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite Sea View

Family Suite Sea View | Free minibar, in-room safe, desk, blackout drapes

Family Suite Sea View

Highlights

Furnished balcony
Air conditioning
Heating
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Suite Swim Up Inland View

Family Suite Swim Up Inland View | Free minibar, in-room safe, desk, blackout drapes

Family Suite Swim Up Inland View

Highlights

Furnished balcony
Air conditioning
Heating
Free minibar items
Flat-screen TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Family Suite Swim Up Sea View

Family Suite Swim Up Sea View | Free minibar, in-room safe, desk, blackout drapes

Family Suite Swim Up Sea View

Highlights

Furnished balcony
Air conditioning
Heating
Free minibar items
Flat-screen TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

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About the neighborhood

Map
ANALIPSI, Hersonissos, 70014

What's nearby

  • Aquaworld Aquarium - 5 min drive
  • Port of Hersonissos - 6 min drive
  • Convention Centre Creta Maris - 7 min drive
  • Star Beach Water Park - 7 min drive
  • Crete Golf Club - 9 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 19 min drive

Restaurants

  • ‪Stella Palace Bar - ‬14 min walk
  • ‪Ocean Seaside - ‬6 min walk
  • ‪Mediterra Restaurant - ‬13 min walk
  • ‪Main Restaurant - ‬15 min walk
  • ‪Wok & Chopsticks - ‬17 min walk

About this property

Atlantica Caldera Palace - All Inclusive

Luxury all-inclusive property near Star Beach Water Park
Take advantage of a free breakfast buffet, 3 poolside bars, and a grocery/convenience store at Atlantica Caldera Palace - All Inclusive. Treat yourself to a body scrub, a massage, or a facial at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. The gym offers Pilates classes and fitness classes; other things to do include volleyball, basketball, and archery. In addition to a terrace and a firepit, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 4 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • An outdoor tennis court, table tennis, and a 24-hour front desk
  • Tour/ticket assistance, a billiards/pool table, and a gift shop
  • Guest reviews speak highly of the helpful staff
Room features
All 411 rooms include comforts such as furnished balconies and air conditioning, as well as perks like free stocked minibars and bathrobes.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with deep soaking tubs and free toiletries
  • 43-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, heating, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included

Land activities

Fitness facilities
Soccer
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 7 restaurants and 1 coffee shop/cafe
  • 3 poolside bars and 7 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Main Restaurant
  • Basilico Italian
  • Five Flavor Thai
  • Tex Mex Mexican
  • Oregano Greek Tavern

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Archery
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Lifeguards on site
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Table tennis
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Free supervised childcare
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms - 3

Outdoors

  • Beachfront location
  • Firepit
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Books
  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar
  • Free tea bags/instant coffee

Outdoor space

  • Furnished balcony

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between November 1 and March 30.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 4 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Atlantica Caldera Palace All Inclusive All-inclusive property
Atlantica Caldera Palace All Inclusive Hersonissos
Atlantica Caldera Palace All Inclusive
All-inclusive property Atlantica Caldera Palace - All Inclusive
Atlantica Caldera Palace - All Inclusive Hersonissos
Atlantica Caldera Inclusive
Atlantica Caldera Palace All Inclusive
Atlantica Caldera Palace - All Inclusive Hersonissos
Atlantica Caldera Palace - All Inclusive All-inclusive property

Frequently asked questions

Does Atlantica Caldera Palace - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 10:00 AM–6:00 PM.

Is Atlantica Caldera Palace - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Atlantica Caldera Palace - All Inclusive?

Self parking is free at this property.

What time is check-in at Atlantica Caldera Palace - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Atlantica Caldera Palace - All Inclusive?

Check-out is at 10:30 AM.

Are there all-inclusive benefits at Atlantica Caldera Palace - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include soccer, tennis, volleyball, and more.

Where is Atlantica Caldera Palace - All Inclusive located?

Nestled on the beach, this Hersonissos property is within 3 mi (5 km) of Ekklisia Agios Konstantinos, Sarandaris Beach, and Marina Beach. Convention Centre Creta Maris and Aquaworld Aquarium are also within 3 mi (5 km).

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Atlantica Caldera Palace - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 40 out of 61 reviews
Rating 8 - Good. 9 out of 61 reviews
Rating 6 - Okay. 8 out of 61 reviews
Rating 4 - Poor. 1 out of 61 reviews
Rating 2 - Terrible. 3 out of 61 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shamarneé

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing. Property needs work but is very beautiful.
Stayed 5 nights in Oct 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay we had at Atlantica Caldera Palace was amazing. The hotel itself was not far from paradise!! The staff were great and there were lots of places around the hotel complex to relax. There rooms were spotless and cleaned daily with fresh towels etc. We would definitely return.
Stayed 9 nights in Sep 2024

10/10 Excellent

Minal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend this property.
Stayed 7 nights in Jul 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, great areas for family time and for adult time. Baby club was wonderful, staff throughout the property were diligent and kind. The restaurant staff were so impressive. We loved our time here!
Stayed 5 nights in Jul 2024

10/10 Excellent

Migena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with my family in this resort for a week. I loved everything from the room to the pools to the beach to food service staff everything was excellent thank you so much for making my vacation unforgettable
Stayed 6 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just completed a weeks stay at the Atlantica Caldera Palace, our first all inclusive. Very much a fly and flop holiday (so no excursions / exploring). Caldera Palace was fantastic, a great room, lovely facilities, great food and exceptional staff (always smiling and helpful) - would we go again, absolutely; would we recommend, definitely.
Stayed 7 nights in Sep 2024

10/10 Excellent

Patrick John

Liked: Cleanliness, staff & service, property conditions & facilities
Good service,Friendly, Good food,Right on the beach and nice rooms.
Stayed 7 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing hotel, we had a private pool which was great. Staff were so helpful, food and drinks were also amazing. We had an amazing holiday and would return.
Stayed 11 nights in Apr 2024

10/10 Excellent

Joby

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Property
Stayed 2 nights in Apr 2024

10/10 Excellent

redi nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Definitely coming back next year .
Stayed 9 nights in Jun 2024

10/10 Excellent

Denae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family absolutely loved our vacation at this resort, they set the bar for all future holidays. The staff was so attentive and patient, always going above and beyond. The food was outstanding, the shows, the spa. I could go on and on. We didn’t want to leave!
Stayed 3 nights in May 2024

10/10 Excellent

debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the direct access to the beach and all of the amazing views and scenery!
Stayed 6 nights in Aug 2022

8/10 Good

morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant staff serving to the beach, along with most of the staff we came across, with a other notable mention for the maid we had. A la carte dining options were well worth doing and much better than most other all inclusive hotels weve visited, although booking on the system was difficult and could be improved. Lovely hotel with nice modern rooms. Only other point to families, is that the pool area next to the beach is the adults only zone, which is a large area of the pools that are available- the size of this area wasn't overly clear when booking. All in all though a really nice place which is run well
Stayed 10 nights in Aug 2024

10/10 Excellent

Yanina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel, and I especially like how Adult area is segregated from kids one (swimming pools and a bar). The sea is fantastic! Staff is very helpful, rooms are big and are very clean.
Stayed 4 nights in Aug 2023

10/10 Excellent

Alison Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room - we had a family suite with private pool. the adult areas (bar, pools) were lovely and quiet and we really liked the adults only breakfast in the Greek restaurant.
Stayed 7 nights in Jul 2022

10/10 Excellent

Charmain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our stay we had a very enjoyable time. Visited for my wife’s birthday and had a great experience, the staff was kind and helpful, and added to the fun. The amenities were awesome, on my wife’s birthday the hotel made a great gesture sending her a cake with some certificates to the on site spa and discounts at the on site jewelry store a very sweet and kind gesture that made her birthday all that more special. The various pools to visit were amazing and the short trip to the beach was great, morning coffees with a spectacular view. Thank you for an amazing experience
Stayed 6 nights in Apr 2024

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was disceiving upon arrival. After walking around the first day we realized how large and beautiful this property really was. We were helped daily by a person on their staff named "Efrosini". She provided sooooo much information to my wife. She assisted us with everything. Efrosini definately needs to be nominated for employee of the year !!! So friendly, so quick to assist, always with a smile. Glad we chose this resort and Efrosini made it that much more enjoyable 🙂
Stayed 5 nights in Jul 2024

6/10 Okay

HEMAL

it was not so good the ac was not working and they did not change the room but keep on sending the technician who could not do anything for two nights the restaurants were understaffed and they could not provide us reservations for another restaurants
Stayed 3 nights in Jun 2024

6/10 Okay

Nat

Liked: Cleanliness
A nice resort however the location is an issue unless you have a car. It feels rather remote and the beach didn’t look amazing here like what you would expect. Need to go out and visit some beautiful beaches and everything felt so far away… Could hardly secure sun-beds in the adults only space which was frustrating. Annoying that you can’t swim in pools after 6pm and no shaded areas in any of the pool areas.
Stayed 5 nights in Jun 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the most wonderful stay at this hotel, we had a swim up suite which was perfect with a great view of the sea. The food was amazing and the staff so brilliant. The only downside was the drinks and I wish there had been an option to updgrade to a premium package as it did spoil the holiday a bit. The best thing about the hotel was the lovely entertainments team in the evening, a special mention to the brilliant Jorje who delighted us each evening with his singing and even serenaded me on my birthday. What a lovely guy! Andy was also fabulous and the saxophone player all 3 super talented. Some parts of the hotel could have used a cosmetic update but honestly I loved the hotel and would come back.
Stayed 7 nights in Jun 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern property, beautifully laid out. Lots of pools including adults only areas. Several different restaurants. All inclusive food was excellent. Nice beer, shame about the included wine. Own segment of beach just outside property. Small village nearby to wander around. Would recommend to families and couples of all ages.
Stayed 8 nights in Aug 2023

6/10 Okay

simon

Liked: Cleanliness, property conditions & facilities, room comfort
Early riser for sunbeds
We were fortunately upgraded to a private pool (5m by 4m) which was a Godsend because by 930 every (literally every) sunbed was taken. Partially because I noticed people taking two or three (a couple in one pool with one hotel towel over them and then a couple at another pool with personal towels over them). If you don’t get a private pool / swim-up then DO NOT book this hotel unless you are willing to get up at 8. Apart from that - drinks choice was good, all premium but Pepsi rather than coke, food was acceptable - somewhat average and the buffet choice very limited and often empty. There are lots of bars and restaurants outside so this isn’t one of those hotels you are “stuck in”
Stayed 7 nights in Jul 2024

10/10 Excellent

James Michael

Liked: Cleanliness, staff & service, property conditions & facilities
After a short notice booking we were worried that we might have made a hasty decision when choosing this resort. The moment that we arrived those fears disappeared. Absolutely fantastic property. Service is superior to any other resort that we have visited in this world. You will be doing yourself a disservice not to book this resort for your next family vacation. We can not stress enough how wonderful this resort is for a family vacation
Stayed 7 nights in Jun 2023

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
We booked a sea view swim up and the terrace had significaht amounts of rodent droppings. We had to move room but they could only offer the same block and there were still rodent droppings on the terrace. Not at all even 2 star standard. Very dissappointing. The family pool area was very cramped and dirty and the adult only area was much more spacious and luxurious. Other guests with families made comments very similar to us onbthe family pool area. I have been to several hotels in this area of Crete and for the reasons above this was by far the worse. I wouldnt recommend this hotel to any family. In additoon some of the staff were rude when asking for basic things.
Stayed 7 nights in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was exceptional! From the start, we had ongoing communication prior to our arrival, which made everything smooth and stress-free. Despite our short notice, the hotel graciously accommodated an early check-in. To celebrate our girls' trip, which included a birthday and a bachelorette, they went above and beyond by sending complimentary fruits, drinks, and cake to our room. We were thrilled to receive an upgrade to a room with a private swim-up pool, making our stay even more special. The staff and services were just exceptional! Although we encountered a minor issue with our key entry and had to wait an additional 15 minutes for maintenance, the staff immediately offered us free drinks, which was incredibly generous and unnecessary but highly appreciated. Their accommodating nature and dedication to making our experience beautiful truly stood out. I highly recommend this place for anyone seeking a memorable and delightful stay. Thank you to everyone who made our trip unforgettable!
Stayed 3 nights in Apr 2024