aja Strandhotel Bansin

Ocean-view hotel with a bar/lounge, near Tropenhaus Bansin

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Photo gallery for aja Strandhotel Bansin

Indoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Double Room, Partial Sea View | Pillowtop beds, free minibar, in-room safe, blackout drapes
Double Room, 1 Bedroom, Sea View | Pillowtop beds, free minibar, in-room safe, blackout drapes
Front of property
Double Room ("Springer" - one stay, various rooms) | View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Room service
    Room service
The price is SAR 749
SAR 822 total
includes taxes & fees
5 Dec - 6 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

Junior Suite, 1 Double Bed with Sofa bed, Non Smoking, Beachfront

Highlights

Separate sitting area
Soundproofed
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
Pillowtop bed
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

Double Room Land Side with Balcony

Highlights

Separate sitting area
Soundproofed
Free minibar items
Flat-screen TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Double Room, 1 Bedroom, Sea View

Highlights

Separate sitting area
Soundproofed
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2012
Pillowtop bed
Blackout drapes/curtains
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds

Double Room, Partial Sea View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Free minibar items
Flat-screen TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • 24 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Comfort Double Room, 1 Bedroom, Garden View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2012
Blackout drapes/curtains
  • 58 sq m
  • Sleeps 3
  • 2 Twin Beds

Double Room ("Springer" - one stay, various rooms)

Highlights

Separate sitting area
Soundproofed
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • 26 sq m
  • Sleeps 3
  • 2 Large Twin Beds

Similar properties

About the neighborhood

Map
Bergstrasse 30, Seebad Bansin, Heringsdorf, MV, 17429

What's nearby

  • Bansin Beach - 3 min walk - 0.3 km
  • Tropenhaus Bansin - 11 min walk - 1.0 km
  • Heringsdorf Pier - 9 min drive - 5.2 km
  • Ahlbeck Pier - 11 min drive - 6.8 km
  • Ahlbeck Beach - 13 min drive - 4.4 km

Getting around

  • Bansin Seebad Station - 4 min drive
  • Heringsdorf (HDF) - 22 min drive

Restaurants

  • ‪Ponte Rialto - ‬12 min walk
  • ‪Stadtbäckerei Junge - ‬15 min walk
  • ‪GOSCH Sylt im Beachhouse - ‬7 min walk
  • ‪Strandimbiss Seebär - ‬7 min drive
  • ‪Restaurant Bernstein - ‬8 min drive

About this property

aja Strandhotel Bansin

Family-friendly hotel near Heringsdorf Pier
Located close to Tropenhaus Bansin, aja Strandhotel Bansin provides a terrace, mini golf, and a garden. With a white sand beach, beachfront dining, and beach volleyball, this hotel is the perfect place to soak up some sun. Indulge in a body scrub, Ayurvedic treatments, and a deep-tissue massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Regional cuisine. Enjoy the gym, as well as activities like hiking/biking and archery. Free WiFi in public areas is available to all guests, along with a playground and an arcade/game room.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with sun loungers and pool umbrellas
  • Bike rentals, self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, a 24-hour front desk, and multilingual staff
  • Coffee/tea in the lobby, beach towels, and massage treatment rooms
Room features
All 100 rooms boast comforts such as pillow menus and separate sitting areas, in addition to perks like free stocked minibars and bathrobes.
Extra conveniences in all rooms include:
  • Highchairs, baby baths, and children's slippers
  • Eco-friendly toiletries, tubs or showers, and children's robes
  • 26-inch flat-screen TVs with digital channels
  • Wardrobes/closets, separate sitting areas, and tablet computers

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 0 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (EUR 15 per night)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour roundtrip train station shuttle (surcharge)
  • Train station shuttle on request

Food and drink

  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Gabbiano
  • Bistro & Bar Patio
  • Bistro & Bar Patio

Things to do

  • Arcade/game room
  • Archery
  • Beach volleyball
  • Bicycle rentals
  • Bicycle tour information
  • Bike parking
  • Bike storage
  • Children's pool
  • Fitness center
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Mini golf
  • Mountain biking
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Baby bath
  • Beach toys
  • Children's club
  • Children's games
  • Children's pool
  • Children's toys
  • Free babysitting
  • Free supervised childcare
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Soundproofed rooms
  • Stroller

Conveniences

  • Elevator
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Beachfront location
  • Garden
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Elevator
  • Elevator door width (inches): 43
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • At least 80% lighting from LEDs
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 26-inch flat-screen TV
  • Digital channels
  • Tablet computer

Food and drink

  • Champagne service
  • Free bottled water
  • Free minibar

More

  • Bulk dispenser for toiletries
  • Children's slippers
  • Eco-friendly cleaning products used
  • Guidebooks/recommendations
  • Local maps
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 31 March, EUR 2.50 per person, per night. This tax does not apply to children under 6 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 6 years of age.
  • A tax is imposed by the city: From 1 November - 31 December, EUR 2.70 per person, per night. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: EUR 0 per stay (rates may vary)
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
Tax ID - DE261353619
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub, while guests under 16 years old are only allowed in the swimming pool with adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Travel Charme Strandhotel Bansin
Travel Charme Strandhotel Bansin Heringsdorf
Travel Charme Strandhotel Bansin Hotel
Travel Charme Strandhotel Bansin Hotel Heringsdorf
Travel Charme Strandhotel Ban
aja Strandhotel Bansin Hotel
Travel Charme Strandhotel Bansin
aja Strandhotel Bansin Heringsdorf
aja Strandhotel Bansin Hotel Heringsdorf

Frequently asked questions

Does aja Strandhotel Bansin have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 7:00 AM–10:00 PM.

Is aja Strandhotel Bansin pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking at aja Strandhotel Bansin?

Self parking is available for EUR 15 per night. Limited spots are available.

What time is check-in at aja Strandhotel Bansin?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at aja Strandhotel Bansin?

Check-out is at 11 AM. Late check-out is available for a 50% fee (subject to availability).

Does aja Strandhotel Bansin provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies.

Where is aja Strandhotel Bansin located?

Located in Heringsdorf, this beachfront hotel is on the boardwalk/promenade and within 3 mi (5 km) of Tropenhaus Bansin and Heringsdorf Pier. Baltic Hills Golf Usedom and Benz Dutch Windmill are also within 9 mi (15 km). Bansin Seebad Station is 21 minutes by foot.

aja Strandhotel Bansin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 35 out of 50 reviews" "
Rating 8 - Good. 8 out of 50 reviews" "
Rating 6 - Okay. 5 out of 50 reviews" "
Rating 4 - Poor. 2 out of 50 reviews" "
Rating 2 - Terrible. 0 out of 50 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zufrieden
im laufe der Jahre hat die Qualität des Hauses nachgelassen. Es geht bei den Hauslatschen los, bei Sekt und Kaviar weiter und den Laptop auf dem Zimmer gibt es auch nicht mehr ( ist wohl dem Diebstahl geschuldet ) aber mit der App war nicht viel anzufangen ,die Infos waren sehr spärlich. Das Haus selber,die Lage ,das Personal,die Sauberkeit,die Qualität der Speisen sind ausgezeichnet und entsprechen dem Ruf Ihres Hauses , ich werde Ihnen auch weiterhin treu bleiben.
Stayed 7 nights in Oct 2023

10/10 Excellent

Dagmar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich war mit 3 Freundinnen in diesem Hotel. Wir hatten 2 DZ mit Frühstück gebucht und einen Parkplatz. Angefangen vom Ein Check bis zum Aus Check, dem gesamten Service war alles in allerbester Ordnung und Qualität !
Stayed 3 nights in Oct 2022

6/10 Okay

Hans Otto

Stayed 3 nights in Jul 2021

10/10 Excellent

Peter, Gotha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal, Sauberkeit und Wohlfühlen wird hier GROSs geschrieben. Traumhaft.
Stayed 5 nights in Aug 2020

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Strandhotel
Ein schön gelegenes Hotel direkt am breiten Strand von Bansin. Das Hotel befindet sich am ruhigeren Ende der Stadt und ich habe dies sehr genossen. Die mitarbeitenden im Hotel waren ausgesprochen freundlich und dies auch in einer sicherlich nicht einfachen Coronabedingten Zeit, kurz bevor die Insel „geräumt“ wurde. Das Zimmer war sauber und ordentlich, einziger Wermutstropfen für mich war ein für ein Hotel dieser Qualität relativ überschaubarer Saunabereich.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Ina, Wandlitz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Direkte Strandlage, toller Sektempfang, schönes Zimmer mit Meerblick, äußerst freundliches Personal in allen Abteilungen, großer, wunderschöner Pool, Tiefgarage.
Stayed 1 night in Nov 2018

10/10 Excellent

Elisabeth, Berlin

Liked: Cleanliness, property conditions & facilities, room comfort
Sehr freundlicher Empfang, reibungsloser Check-in mit Begrüßungsgetränk, wundervolles Zimmer, sauber und gemütlich. Wellnessbereich genial, Pool mit Blick aufs Meer. Alles sauber und zweckmäßig. Rundherum zufrieden. Einziger Kritikpunkt: Beim Frühstück im Restaurant werden auch Eierspeisen etc. auf Wunsch zubereitet. Sehr lecker, jedoch funktioniert die Abluft nicht gut, so dass der ganze Raum unangenehm nach Gebratenem riecht.
Stayed 5 nights in Oct 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Außenterasse mit Seeblick
Tiefgarage hat viel Platz, Check-In ist effektiv mit gleichzeitigen Erzählungen zur Geschichte, Sauna und Pool 30`C ist definitiv zu empfehlen, Hotel ist gut gelegen mit vielen Restaurants im fußläufigen Bereich, Frühstück darf man nicht verpassen, auch wenn nur bis max. 10:30 Uhr
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bestlage!
Das Hotel bietet einen idealen Ausgangspunkt für ausgiebige Spaziergänge am Meer und verfügt über einen schönen Wellness-Bereich zur anschließenden Entspannung.
Stayed 7 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Rigtig gode cykelruter. Dejlig beliggenhed, tæt på stranden
Stayed 4 nights in Aug 2018

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always the Sun
Immer schön auf DER Sonneninsel Deutschlands.
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Mit Bitten wird an der Rezeption unfreundlich umgegangen. Unkulant
Stayed 1 night in Feb 2018

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Hotel in ruhiger Lage am Ortsrand
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2017

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Nettes Ambiente ruhig gelegen, Service für die Kategorie (4+) Verbesserungsfähig. Nur eingeschränkter Barbetrieb unter der Woche
Stayed 4 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gemütliches Hotel an der Promenade
Das aus drei miteinander verbundenen Gebäuden bestehende, innen hübsch gestaltete Hotel liegt an der Strandpromenade, die am Wald beginnt. Die liebevolle Führung durch die Direktorin Frau Böse ist nicht nur am Pflegezustand des Hotels sondern auch, was uns positiv auffiel, an der wohl auch für die Angestellten angenehmen Atmosphäre zu erkennen. Wir haben uns während unseres kurzen Aufenthalts über Silvester dort sehr wohl gefühlt. Das Essen war sehr gut. Als einziger Nachteil erschien uns der baulich bedingte Umstand, dass wir von unserem Zimmer zum Wellnessbereich nur durch die Hotelhalle gelangen konnten.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erholung pur an der Ostsee
Ein ruhig und direkt an der Ostsee gelegenes Hotel! Wer früh genug aufsteht, kann im Sommer das hervorragende Frühstücksbuffet auf der kleinen Terrasse mit wunderbarer Sicht aufs Meer genießen. Am Strand ist man in drei Minuten. Zahlreiche Restaurants sind zu Fuß gut zu erreichen. Vor dem Hotel beginnt Europas längste Strandpromenade, die über Heringsdorf und Ahlbeck bis nach Swinemünde in Polen führt. Vom etwas zu warmen, hauseigenen Hallenbad blickt man ebenfalls schön aufs Meer. Für die Benutzung des Wellness-Bereichs war während unserer Ferienwoche das Wetter zu schön. Wir waren lieber draußen. Man sagt, nirgendwo scheine in Deutschland die Sonne so häufig wie auf Usedom.

10/10 Excellent

Lutz, Neubrandenburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekter Kurztrip!
Kurzentschlossen an die Ostsee, die Kinder bleiben zu Haus! Einfach abschalten im Wellness-Bereich... Das Hotel hat in allem unsere Erwartung erfüllt, der Wellnessbereich ist schön und weitläufig. Badende Kinder stören nicht beim relaxen. Apropos Kinder: Unsere Kleine war nicht mit, hätte hier aber viel Spaß gehabt. Das Hotel bietet viel für kleine Kinder, die Treppe am Empfangstresen sagt viel über die Ausrichtung für kleine Gäste aus. Das Personal ist sehr nett und geschult. Das Abendbüffett und Frühstück sehr lecker und umfangreich in der Auswahl! Wir kommen auch mit Kindern wieder!

8/10 Good

Nucki, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 Tage Auszeit im November - dafür genau richtig
Freundliche Mitarbeiterinnen im Service (Empfang, Frühstück, SPA). Mein Wunsch nach Zimmer im Schwimmbad-Flügel wurde erfüllt. Ich reiste an mit der Vorstellung: ausruhen, täglich schwimmen, evtl. saunieren, gut frühstücken, viel frische Luft tanken, in Ruhe und mit Muße lesen. Für einen Novemberaufenthalt eine gute Adresse, da viel Ruhe bei wenig(er) Gästen gegeben. Das setzte sich - für mich als Schwimmerin sehr angenehm - im doch eher weniger frequentierten Schwimmbecken fort. Die Möblierung im Restaurant ist für meinen Geschmack ein wenig preiswert ausgefallen. Die Qualität des Frühstücks-Speise-Angebots könnte man sicherlich verbessern (z.B. höherwertigeren Käse als Scheiben von Edamer, Gouda, Tilsiter und Stücke von Billigweichkäse; z.B. eine höherwertigere Müslisorte).

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Christiane, Brandenburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Wellnesshotel am Meer
Die Ostsee im Herbst - ein Ort der Ruhe und Entspannung. Besonders in diesem wirklich wunderschönen und gut organisierten Hotel. Angenehme Wellnessbehandlungen in großem Spa-Bereich mit direktem Blick aufs Meer, tolles Essen (Buffet) und angenehmer Service. Alles perfekt!

4/10 Poor

Birgit, Hessen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Tophotel, inkompetentes Personal
Das Hotel liegt erstklassig und ist sehr schön ausgestattet. Von der Penthouse-Suite aus hat man einen gigantischen Blick. Alles entspricht den Erwartungen an ein 4-Sterne-Haus. Das Personal, speziell im Organisationsbereich des Empfangs ist jedoch nicht entsprechend qualifiziert. Einfache Fehlorganisationen, die sich leicht vermeiden ließen: z.B.Terminierung eines Candlelight-Dinners zur Hauptbelastungszeit des Restaurants ( liebevoll gedeckter Tisch, flankiert von Familien mit kreischenden Kleinkindern,...), äußerst mühselige Bearbeitung von Extraservice, den ich in einem 4-Sterne-Haus selbstverständlich erwarte. Insgesamt ist es sehr schade, daß unser Urlaub in diesem schönen Ambiente von Ärger, der durchaus mit etwas qualifiziertem Personal vermeidbar gewesen wäre, überschattet war.