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Ethereal White Resort Hotel & Spa

5.0 star property
Luxury hotel with a sauna and a rooftop terrace

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Photo gallery for Ethereal White Resort Hotel & Spa

Indoor pool, seasonal outdoor pool, sun loungers
Restaurant
Terrace/patio
Front of property
Minibar, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Spa
  • Room service
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Luxury Suite

Luxury Suite | Minibar, in-room safe, desk, blackout drapes

Luxury Suite

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite with Plunge Pool

Minibar, in-room safe, desk, blackout drapes

Junior Suite with Plunge Pool

Highlights

Soundproofed
Private plunge pool
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout drapes/curtains
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Suite with Plunge Pool

Minibar, in-room safe, desk, blackout drapes

Luxury Suite with Plunge Pool

Highlights

Soundproofed
Private pool
Air conditioning
Heating
Connecting rooms available
Smart TV
Separate bedroom
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Pool Front

Deluxe Double Room Pool Front | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room Pool Front

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
Apokoronou 2 1770, Heraklion, Crete, 712 02

What's nearby

  • Historical Museum of Crete - 3 min walk - 0.3 km
  • Heraklion Loggia - 5 min walk - 0.4 km
  • Heraklion Town Hall - 5 min walk - 0.4 km
  • Heraklion Archaeological Museum - 9 min walk - 0.7 km
  • Heraklion Port - 19 min walk - 1.6 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 18 min drive

Restaurants

  • ‪Goody's - ‬2 min walk
  • ‪Petousis - ‬2 min walk
  • ‪Corner Cafe - ‬3 min walk
  • ‪Coffee Island - ‬3 min walk
  • ‪Hub Cafe + Lounge - ‬3 min walk

About this property

Ethereal White Resort Hotel & Spa

Luxury hotel near Heraklion Port
Close to Heraklion Archaeological Museum, Ethereal White Resort Hotel & Spa provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in aromatherapy, a facial, or a body wrap. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a bar and a business center.
You'll also find perks like:
  • A seasonal outdoor pool and an indoor pool, with sun loungers
  • Free self parking
  • Smoke-free premises, a banquet hall, and an elevator
  • Outdoor furniture, multilingual staff, and meeting rooms
Room features
All 50 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 43-inch Smart TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, German, Greek, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Spa services
  • Hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • Business center
  • Coworking space
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool sun loungers
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Elevator door width (inches): 34
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 50
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Couples dining
  • Double-glazed windows
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch Smart TV
  • Digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from February 10 2025 to April 4 2025 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from January 1 to April 4:
  • Bar/Lounge
  • Business center
  • Dining venue(s)
  • Meeting facilities
  • Parking area
  • Swimming pool
The property will be renovating from February 10 2025 to April 4 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Elevator
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area

Guests will have access to the following alternate facilities during the renovation:

  • Indoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Property Registration Number 1309857

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ethereal White Resort
Ethereal White Resort Spa
Ethereal White & Spa Heraklion
Ethereal White Resort Hotel Spa
Ethereal White Resort Hotel & Spa Hotel
Ethereal White Resort Hotel & Spa Heraklion
Ethereal White Resort Hotel & Spa Hotel Heraklion

Frequently asked questions

Does Ethereal White Resort Hotel & Spa have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. The pool is closed seasonally each year from January 1 to April 4. The property will be renovating one of the pools from February 10 2025 to April 4 2025 (completion date subject to change).

Is Ethereal White Resort Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ethereal White Resort Hotel & Spa?

Self parking is free at this property.

What time is check-in at Ethereal White Resort Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Ethereal White Resort Hotel & Spa?

Check-out is at 11:00 AM.

Where is Ethereal White Resort Hotel & Spa located?

Located in the heart of Heraklion, this luxury hotel is within a 10-minute walk of Heraklion Museum of Religious Art and Heraklion Archaeological Museum. Heraklion Port is 1 mi (1.5 km) away.

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Ethereal White Resort Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 12 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Krystal

Liked: Property conditions & facilities
Amazing, immaculate resort very close to the center of town. You might not get much of a view but everything else makes up for it.
Stayed 1 night in Oct 2024

10/10 Excellent

Mantis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff at the Ethereal
Nice new hotel in a great location in Heraklion. What stands out is the staff - they were all so friendly and professional. Thanks guys - I know your job is tough!
Stayed 2 nights in Nov 2023

10/10 Excellent

Auriane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, the hotel is amazing, very classy and exactly like the pictures. In addition, the staff was very courteous, caring and smiling. Nothing negative to say, I'm positively surprised !

10/10 Excellent

Aziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel deserves each of its five stars! The staff is incredibly friendly, professional, and helpful. Aspa, the manager, does everything possible to make the guest feel at home. And I can say the same of every person working there. Thank you all for a wonderful stay. I will definitely come back !
Stayed 16 nights in Aug 2023

6/10 Okay

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel because it has both indoor pool and outdoor pool - however, the outdoor pool was closed (not noted in the add) and the indoor pool is available for 1hour each day and must be booked in advance, otherwise it’s pay by the hour because it’s part of the spa - also not noted in the add. The balcony was there but had a view of a brick wall. On the up side, the staff were really helpful and courteous and the luggage storage was useful. All in all not worthy the price I paid at all.
Stayed 2 nights in Mar 2024

10/10 Excellent

Adam

Stayed 3 nights in Oct 2024

10/10 Excellent

Lutz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich halte mich mit Superlativen eher zurück, aber das Hotel ist sensationell. Als so genanntes Smart Hotel ist es super modern eingerichtet und technisch auf neuestem Stand. Das Personal ist ausnahmslos, von der Reinigungskraft bis zum Hotel Manager, höflich, zuvorkommend, hilfsbereit und gut gelaunt. Vom Empfang bis zur Abreise fühlten wir uns gut aufgehoben, jeder Wunsch wurde uns von den Augen abgelesen und erfüllt. Ein besonderer Gruß geht raus an Konstantina und den Hotelmanager, die durch Engagement, Freundlichkeit und Hilfsbereitschaft besonders auffielen. Bis bald 302
Stayed 9 nights in Sep 2024

10/10 Excellent

Christelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel super. Bien situé. Au centre d heraklion mais au calme . Gentillesse du personnel. Bon petit déjeuner
Stayed 1 night in Sep 2024

8/10 Good

joseph

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Plus ou moins bon séjour mais le nettoyage de la chambre est très médiocre
Stayed 6 nights in Aug 2024

10/10 Excellent

Catherine

Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Dolev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Emmanouil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

8/10 Good

Axel

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2023

2/10 Terrible

Christopher

Disliked: Cleanliness
Hotel hatte zur gebuchten Zeit nicht eröffnet. Alternativ Hotel war nett aber hatte bei 40 grad keinen Pool
Stayed 3 nights in Jul 2023