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"From the time I arrived, I felt comfortable. Security was in the parking lot to ensure the property was secure and people not staying at the hotel were escorted away. The check in process was very quick and easy. All staff members were friendly and helpful. The room was clean, stocked with all items needed and comfortable. The restaurant and bar area on top of the hotel lends to the best view of Boudhanath close by. The spa is wonderful. The hotel does not have a fitness center but that would be my only complaint. This place is a definite recommendation for anyone staying in Kathmandu. Highly recommend. Others maybe be cheaper but cleanliness and sanitary conditions are worth the cost. Trust me. I tried the cheaper options first. Not worth it at all…"

"The managers are very attentive and they make sure one is comnfortable"

"Pool and great food"

"Beautiful views! Convenient location to the panoramic trail! Staff is amazing!!"

"Charming and professional team members! Could improve on Bakery items though! "

"Staff here are top notch! So welcoming helpful and ready to make your stay the absolute best it can be. Gym was great to help me train for my trek. Pool was beautiful. Restaurant is fabulous and the buffet for dinner and breakfast was delicious. Will definitely be coming back here next time in Kathmandu! "

"Had a wonderful time at Hyatt, Kathmandu. The property was large and green and had amazing food "

"Everything was nice except somebody would knock on our door thinking that there was nobody inside. It happened couple of times. Besides that all good. "

"We stayed here for almost two weeks. I have an allergy to Gluten and the chefs went out of their way to make me special food for the entire trip. The staff went above and beyond to make us feel like this was our second home. We will be going back and staying at Hotel Shambala! Thank you so much to everyone. We have travelled all over the world, and have never felt so welcome and taken care of. The staff was fabulous. Our room was always cleaned, and when we needed anything, it was there. Thank you for the amazing experience!"