6/10 Okay
Sam
Traveled with group, Traveled with partner
3 Sep, 2024
Liked: Cleanliness, property conditions & facilities
VALO was very clean and tidy, but wouldn’t recommend it for someone on vacation. The Comfort sized room was VERY small, and the bathroom was laughable. Definitely too small for three adults plus luggage. The whole place has a super hipster vibe, but unfortunately that makes the check in process a little difficult. The kiosks they have for check in/out are not
user friendly, but neither is the staff. They were a little rude. At first I thought, maybe that’s just the way Finnish people come across, but while exploring Helsinki I realized that no, that’s just how the staff at the VALO is. When my wife asked for information about a particular massage, the staff member at reception responded, “well I don’t know because I’ve never had one.” That shouldn’t matter, as the staff member should at least have a basic knowledge of what services are offered at their property.
Also, it’s a bit of a trek to any of the touristy things.
I will say, the breakfast is awesome. A little bit of something for everyone. And the yogurt bar is the best breakfast offering we’ve seen in a hotel breakfast.
Overall, wasn’t the worst place we’ve stayed, but definitely not the best.
Sam
Stayed 3 nights in Aug 2024