Search Castles in Heiligenstadt in Oberfranken

"Very friendly and helpful staff. Had a little trouble with the heat but the staff was helpful in fixing this item. "

"Overall, our stay was great. The manager was on site daily and was actually there when we checked in to assist. The beds are very comfortable, as are the pillows. The showers have good water pressure and get warm/ hot quickly. The challenges of this facility are that the wi-fi doesn't work and that our parking spot was stolen by other guests on two occasions and there was no way to remedy this situation. "

"Easy to find, staff was friendly. "

"Overall accessibility and closer to city center "

"Rooms are trully amazing and beds are so comfy"

"The stay was amazing the room was nice , the only thing I would say is that the stay over service should be given every day, and it did not have breakfast and coffee should be free in the lobby area, every hotel I have ever stayed at gives free coffee. You should consider giving free breakfast or have some available for customers if nothing else I’d pay for it. But of course free is better "

"The hotel is beautiful! The staff are very welcoming and nice! Breakfast was included and it was very good. The Christmas market was 8-10 min walk and so was old town. The DM store was around the corner and so was the marketplace. Would stay here again, i did hear loud music nd people talking at 1 am but it wasnt too bad. "

"Great Hotel Great Customer Service High Quality Clean Convenient Location Amazing Staff Excellent Breakfast Comfortable Large Rooms Easy Peazy Parking "

"The staff was very friendly and the hotel was within walking distance to the Erlangen Christmas markets."