Location: Very safe, beautiful neighborhood and building. Lovely neighbors, easy access to coffee shops, groceries and the river. If you are debating between Altstad and Neuenheim, the latter is very much for those preferring a quieter vibe. The old town is very busy and definitely does not have the same ambiance.
Property: lovely windows that open in, so lovely light and airflow. Automatic shutters helped with climate control, privacy and safety. Very well stocked, (coffee beans, paper towel, toilet paper, handsoap, dishsoap, garbage bags, etc.), could use a proper cutting board or two. Hallway and entry way very well lit,all on sensor lighting, impeccably clean throughout. If you are not used to European/German washing/drying/bathrooms/stoves, you might want some instructions for use, but doable as is.
Service: Thea was quick to respond to questions and brought us a hand blender in a matter of hours when ours broke! There was a lovely bouquet of flowers, some snacks and Prosecco to welcome us and we found we settled in quite easily.
This property would be an excellent choice for the single traveler or those looking for a long term rental. We stayed for 10 days and were comfortable throughout. Works with infants too, we paid an additional daily fee, but this included the use of a high chair and crib. A bit of a challenge with the bathroom lights shining into bedroom as there is large windows in that wall. So if your infant is sensitive to light, they might struggle. Even though there are steps into the property, we managed fine with our heavy Swedish stroller. Obviously not baby proofed and baby gates would not work so you might be running after your infant depending on their age.