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"Room was extremely comfortable and immaculate. Staff eager to help. Fantastic location for the old town. Great breakfast. "

"We enjoyed staying at this Holiday Inn. Their front office staff are great but Serena is amazing. Any question I had she answered thoroughly and she anticipated our next leg and had samples waiting for us to choose the trains we liked best and their departure times. It made it so easy to book the correct train and time. I asked if there was ice and she said no but got a bag of ice for us each day we were there. She went above and beyond everyday and never tired of us asking questions. She is a huge benefit to Holiday Inn. Her outstanding service makes me want to stay there every time we go to Switzerland. "

"It was a great stay!"

"Had a wonderful stay at this hotel! The room was spotless, and the entire property was well-maintained. The breakfast buffet was excellent, with a great variety of fresh options. The location was convenient—just a short walk or bus ride to downtown. Would definitely stay here again!"

"This hotel was a lovely upscale gem. We enjoyed it very much. Excellent staff who were warm and welcoming and anticipated our every need. Perfect location for coffee shops, wandering the city, visiting museums, and eating at Zoe (which we also recommend!). "

"Lovely hotel right by the side of the lake. Staff were exceptional, very helpful, and professional. Would happily stay here again and it’s just a shame that we weren’t here longer"

"Excellent - location, staff, room. "

"Highly recommend this hotel. The staff were amazing. Location to visit the city of Bern was perfect. "

"Amazing hotel and staff!breakfast fine too..Many thanks"