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"The staff and hotel were absolutely wonderful! I cannot say enough wonderful things about the gentleman that went above and beyond for us! We had booked the hotel last minute and he was so accommodating from the very beginning!! His kindness will never be forgotten. The rooms were beautiful and clean and so spacious! We would stay there again in a heartbeat. "

"Besides a stink bug problem (common in the autumn months), our stay was pleasant. Very close to Europa Park. Nicely decorated hotel for the holidays. Nice buffet for breakfast."

"Very good"

"The front staff went above and beyond explaining how to use the transit system and spoke good English. Nice to have access to clothes laundry machines. The dryer took 90 minutes to dry a small load, luckily the laundry room is open 24 hours"

"good for stopover during road trip"

"Very good breakfast and friendly staff"

"Great location for visiting Europa Park. In walking distance of the bus service to the park and train station. Supermarkets nearby if you need them. Staff friendly and helpful."

"By far one of the best hotels I have been to. Second time booking it this trip, gladly rebooked it again returning to Poland for our lay over. Highly recommend it."

"After reading some reviews from the summer I wasn't holding up much hope. However, I was pleasantly surprised. It's slightly confusing on arrival maps says it's on your right. As you come over the bridge it is on the right but you need to turn left to go under the bridge to get to the carpark. Check in was easy and the lady was very friendly. The hotel is quirky as it's a sports centre too. Some corridors are quite dark. We booked for the pool and it looked lovely unfortunately our kids weren't well do we didn't use it. The main entrance shuts at 10 so I would use the other entrance when leaving so you know how to get back in. Also, you can check in after ten but you need to prearrange this so you have a lock box number. The room for 4 was spacious and clean. It was unusually hot the night we stayed so the room was very hot. There were two fans and the window opens completely. Breakfast was as you would expect for Europe. Bread, eggs, fruit etc. it was perfectly fine. There's a McDonald's and burger king and petrol station. Lidl 5 mins drive away in herbolzhiem. Kids wanted macds. So we didn't try the restaurant. I would stay here again and hopefully use the pool. "